Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

I had a great experience today! David at the front greeted me and took care of everything I needed,…read morehe gave me great customer service. I highly recommend this location for all your print needs, the service is great!

Avoid this place if you value basic respect…read more I came in for a fingerprinting service nothing complicated. The older gentleman working there acted like my presence was a problem from the moment I walked in. No greeting, no courtesy, just a rude and dismissive attitude that made the whole experience uncomfortable. If you're looking for a place that treats customers with professionalism and respect, this is not it. There are plenty of other fingerprinting services do yourself a favor and go elsewhere that doesn't make you feel like an inconvenience for simply showing up.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Two very hard-working young men arrived on time, we're very courteous, strong and professional.read more

Had a great experience with Avalanche Packing. They were upfront about the pricing, checked in to…read moreconfirm details, and completed the move of our requested items with quick efficiency. Highly recommend them if you are looking for packing/moving services in Colorado Springs!

I had a great experience with Grass Roots Company today. The team was professional, efficient, and…read morehandled my belongings with care. They successfully moved all of my belongings into my apartment, and the entire process went smoothly. I would highly recommend their services.

I can't say enough good things about GrassRoots Moving! Joey, Izaiah, Terrell, and Justin were…read moreabsolutely amazing -- so efficient, careful with everything, and full of great energy and positive attitudes the entire time. It's also clear that the crew has a great relationship with the owner, Geoff, who was awesome to work with from the start. That kind of leadership and team connection really shows in how smoothly and professionally they operate. If you're looking for movers who are not only skilled but also genuinely great people to be around on moving day, I can't recommend GrassRoots Moving enough. Five stars all the way!