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CubeSmart Self Storage

5.0 (7 reviews)
Closed • 9:30 am - 6:00 pm
Updated 1 month ago

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9 years ago

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9 years ago

Great prices compared to other facilities in the area, great units,clean property and great customer service. Glad I went with cube smart!

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Denver Boxes - Denver Boxes

Denver Boxes

(9 reviews)

Southwest

Tried to order boxes. Called on a Thursday and spoke to Terry who was very polite. He did not…read morehave the boxes at his location, but could get them from across town and I would have them by 11 am the next morning. The next day no boxes yet at 1 pm, called to follow-up and see if there was an address issue or whatnot. Spoke to Martin who was snarky. Did not know why Terry would give an ETA, his driver was out on the road and did not have a GPS so he didn't know where he was (I dunno, can't call him on his cell?) and I should have them within the hour. He also shared some personal information about Terry, which was not at all necessary. Needless to say, the boxes never arrived and we received no call. So, we called Terry on Monday morning and he stated that the boxes are on backorder and will be at least a week. Canceled order and will not be calling again.

Denver Boxes is great at fulfilling orders, delivering on-time, and providing good service -…read moreprovided you don't actually speak with anyone on the phone. I've been nothing but pleased with their dependable service. In fact everything has been working so well I really thought I was a valued customer. This should be a 5-star review... Now the bad news. Twice now I've received rude and unprofessional service from the person who answers the phone at Denver Boxes. It was the same person both times. The first time I gave him the benefit of the doubt thinking maybe he was having a bad day. However today his attitude was so rude I've decided I can no longer do business with this company. "Customer service" seems to be a foreign word with this individual. Additionally he seems to be the only person that answers the phone and he fiercely controls access to anyone else. My requests to speak with any other person were flat-out denied. I have met the owner of this company and he seemed like a nice and professional person. I hope he knows his floor manager is reactive, short-tempered and actively encouraging customers to do business with other companies. Apparently I'm not a valued customer after all. In summary if you are ok placing orders via email, fax, or voicemail, with little to no contact with a human being, then Denver Boxes should work just fine. However you may want a backup box company ready - just in case you are treated so unprofessionally you have to cut all ties with Denver Boxes.

Boulder Packaging Center

Boulder Packaging Center

(17 reviews)

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

CubeSmart Self Storage - selfstorage - Updated May 2026

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