This site is easily accessible, clean and the best part is the manager Brandon! He is very…read moreprofessional and knowledgeable.

Love the location, and it's hard to tell that is a storage building lol Fair prices and very clean…read morearea

Kayla was outstanding and super patient and helpful when deciding which location and space I needed!read more

Not only have, they raised the price without giving me a month notice like their policy states…read morewhich I have proof of this, but not once since I have rented this unit, have I been able to contact a single person to get help for literally anything I understand a self storage, but there is still some manners that require administrative help to make sure things are going through and not once have they ever answered that God forsaken Phone this is by far the worst location I've ever had to work with, and I am glad that I have canceled my fucking unit but even now as I have my move out scheduled, I've done everything they've asked but at the last thing I cannot get is confirmation that my unit is done. I want nothing to do with this company and still, they will not answer the damn phone so that I can get this confirmation. Save yourself. The trouble do not rent with this location because there is not a single person that will answer a damn phone, no matter what time you call no matter how early or late or in the middle of the day you call there's never a single person here they never follow their hours of operation and I am sick of trying to find somebody. I've done my steps and if they charge me for one more goddamn day, I will flag them for fraud I hope this company rots in hell.

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

I called the call center first to see about renting a unit and was told the mgr. would call me…read moreback. I spoke with him and made an appointment for the next day. So I went the next day and he didn't show up nor did I get a call back. So the ppl complaining about the management not showing up are correct. I felt like I was being screened for an apartment rather than renting a storage unit. My time is just as valuable as his but that's not what the manager thinks. Now I have to reschedule the moving truck I was planning on using. My advice is to stay away from this place and they probably did me a favor by showing me who they were before I spent any money with their facility.

2020 is the best storage please in Denver! The owner goes above and beyond. Even when I was a dope…read moreand forgot to bring my keys for my lock the manager came down and helped me remove my lock. I would recommend this place to anyone looking for an affordable deal. The best part about this storage is that all my things were safe no breaks ins! Plus there a plenty of cameras. When I removed my stuff it was the exact way I left it! GREAT PLACE EVEN BETTER EXPERIENCE!!

US Storage Centers 8145 West Grand Avenue…read moreLittleton, CO 80123 720-792-5650 is awful! I am sure their storage might be great but their process is a nightmare when you put down a deposit and then cancel within the required amount of time. I have called now 5 or 6 times and "He's away from the office. This is the call center and we cannot help you. Call back later". Yes, it was understandable the first or second times but by the 5th or 6th time, it's either a total scam that prevents you from getting your money back or the most inefficient, non-customer focused process in the history of storage centers. Do yourself a favor, go with another company that doesn't make it impossible to get a promised refund.

The US Storage Center in Grant Ranch is exceptional! It has exceeded my expectations as far as…read moregetting signed up, on-boarded, service while I am at the site. Patrick the resident manager is incredible. He came out to check in with us when I moved in, he calls me proactively, when I made some damage are very reasonable about it. Throughout the organization, my experience is of a strong customer service commitment. Almost makes me wish I had more stuff to store because I trust this place.

This group is the absolute worst! They post on facebook marketplace for 199.00 then 2 months later…read morethey up the price to 299.00 they don't tell you that's a "special rate" then try whatever to keep you there... after finalizing the rental keep charging your card.. after countless calls, saying they will refund it I finally got 1/4 of the overcharge refunded, RENTER BEWARE!!! Do not use this company!!!!!!!

Told me they were giving me a discount for living close by. After one month of the discount they…read moretook it away and it's now $250 for one storage unit. Don't give these people business.

We used UNITS portable storage for our recent move in Evergreen and were thoroughly impressed with…read moreour experience. The owner and staff were professional and responsive, and the UNITS were in excellent condition. We underestimated the size of container we needed and on moving day we called in desperation to see if they could deliver another UNIT same-day. Paul moved a few things around and we had one UNIT picked up and another delivered within about 2.5 hours. Impressive, considering they're based in Aurora and we live in the hills of Evergreen! I highly recommend UNITS for any portable storage or moving need. Nothing but impeccable service and excellent responsiveness!

This is the second time that I have used UNITS and there is a reason, this is a great company that…read moreprovides excellent service. Paul (the owner) and his people go above and beyond to provide you with a unit that is clean throughout, delivered on time, picked up and delivered to the second location on time, all at a competitive rate. I have been a small business owner for 30 of my 45 years of working history and I appreciate that Paul takes pride in his business and strives give the very best to his customers!!

It's a storage facility, and it's clean and well-kept..... but the true five stars comes from the…read morestaff. They are incredibly friendly, fun to work with, and seem genuinely interested in your experience with their business. I almost wish I needed storage still so I could keep talking to Connie on a regular basis! Awesome place, choose this one!