This is a great storage facility. It is very clean. The staff is very helpful and I have not had…read moreany problems here.

**********THE MANAGER IS A THIEF AND STOLE MY STUFF AFTER CHECKING OUT WHAT WAS IN MY…read moreUNIT!************* I bought a unit at auction. The manager, Megan, came by as I was clearing out the unit and stopped to talk to me. Megan pretended she was not the manager as she was watching watch I was pulling out of the unit which was thousands of dollars worth of tools. I told her I was going to need some more time, just a few hours, to clear everything out of unit. She said I would have to talk to the manager in the morning. When I arrived the next morning, the guy working there was not manager and told me Megan was the manager and she ordered me to be locked out and also said she had called someone to pick everything up. I was suppose to have 72 hours to clear everything out. I signed the papers with them 68 hours ago.

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

Denver Door-to-Door Movers was once again my choice to pick up furniture from Castle Rock and to…read moredeliver it to my address in Aurora. Scheduling this job with Bushra was very straightforward. Moving crew Ian and Larry kept me abreast of their ETAs to the pick-up and delivery points and were very careful bringing furniture into the house. Very professional and efficient outfit.

Bad choices were made. When on earth do you put very heavy things on lighter objects, while not…read moreusing moving blankets or protection? It was a simple move into storage. Upon re-entering the storage unit at a later date, we found so many things broken, scratched and dented. They were completely careless with our things. In fact, instead of throwing away their energy drink cans, they stuffed them behind our furniture in the unit. We did our best to work with management in a professional and reasonable manner, providing evidence and only got ignored. Satisfaction IS NOT GUARANTEED. I am left with a loss. Stay clear and choose someone else.

I only needed a small space 5x5 and the one he showed me was perfect. So…read more I took it. then I notice the bullshit fee. You still trying to make people pay $25.00 property taxes for a small space. Is illegal!! WTF! if anybody wants to sue this place for fraud I am on it!

Fine as long as you don't have to deal with any of the extremely rude staff. Simple questions are…read moremet with impatient hostility.

I have been renting here for a couple years, and it used to be amazing! So amazing that I've told…read moreover a dozen of my colleagues in the trades about it and they started renting there. Unfortunately there is a new woman running the place and she is terrible. The quality of the grounds has been declining since she took over. Large garbage items sit outside of units for days or weeks. The alleys don't get plowed every time it snows , and they stopped putting down salt (both things they did when the other gentleman managed the place), so it gets icy . I have to put my own salt down in front of my unit so I don't slip on ice when I'm trying to get heavy tools and materials before work. The biggest issue is security. One of the gates has been broken and left wide open at all times, for anyone walking down the street to see and come in at any hour. When I asked about this I got rude emails back. When I asked to speak to someone higher up than her, she refused to give me anyone's info.... Who do you talk to about a problem when the problem is the manager? When I mentioned to her that the quality of the facility was declining, she got petty and went back though records to "call me out" on things she perceives as issues. I was told there is a service call in, but the gate is left swung wide open at night, and has been for days, how long does it really take to get a locksmith out???? They make no effort to secure the facility when they are closed. As soon as I have time in my schedule I will be moving to a more secure facility, with friendlier staff. If this is how much this place has declined in just a few months, I don't want to sit around and see how bad it will really get. The owners should really think about finding someone better to manage this facility, especially at the prices they charge.

This place is fantastic so far!! We rented one of the retail locations up front and a storage unit…read moreand they are super clean and well maintained. The grounds are covered with cameras everywhere so we feel our possessions are secured and looked after. Easy access to the highway and shops just up the street for lunch. We're very happy with our choice.

I am in the middle of transition with moving from Phoenix to Denver. StorQuest made this change so…read moremuch easier by providing a storage space with easy yet secure access to my unit. The experience to secure a unit was seamless. Thank you for helping me lessen my stress

Quick and easy to rent a unit. Month to month and climate control available- Thank you, Doug!read more

I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

Worst storage unit I've ever had! We got it for the original price of $99 dollars a month and after…read morejust 2 months of having it they raised the price up 40% to $139 dollars a month. This is not okay! And you guys wonder why you don't have return customers. Don't rent this place, also staff is not nice at all.

Place is a scam called multiple times before purchasing unit and they confirmed price before I…read moremoved my stuff in the for the $50 special I mpbe my stuff in the chatge me $100 I call and ask why their charging me. She says it was a new girl that entered the info and I then I asked why she couldn't just apply the discount. I come in the front desk lady calls her and asks her why she can't just switch my account , she says she just doesn't want to now im out $130 and my time. ( The manager Andrea Munoz) Needs to be fired