So far they havr been very helpful ,reasonably priced and friendly staff makes me happyread more

DO NOT USE THIS STORAGE FACILITY- I purchased a work truck back in April and took it directly to…read moreStorage Sense for storage. Literally hadn't even had the title fully in my name yet- not even a month later my truck is stolen!!!! DO YOURSELF A FAVOR. READ THE 1star reviews... I was told this was an ongoing problem... I was also told I would hear from the owner within the week after this issue happened- yeah right... I've left two google reviews- negative of course- I HOPE TO WARN PEOPLE B4 THEY LOSE THEIR STUFF TOO - a month after not hearing anything from them I got a reply to my review....stating please reach out to info@storagesense.com or whatever so we can figure out a resolution together- this is a serious issue and want to work with you on it- WHAT A JOKE- I emailed this address four times in hopes of some sort of response and care from storage sense... all in vain of course-- I got a call barley today- July 22, 2026- (only after I emailed again!!!)) my vehicle was reported stolen and made known to storage sense of its theft on May 26....I got a call stating that they WILL NOT be working towards any resolution...( IN FACT I WAS TOLS THAT REPLY TO MY REVIEW WAS FROM AI..!!!) FREAKIN AI ... so AI told me we could work towards a resolution I guess.. not storage sense because they don't really care about their customers!! - then I was asked by the district manager about my insurance on my new truck that I hadn't even driven yet since it was going to be my loss... I HAD THE REQUIRED INSURANCE- THATS WHY I WAS ABLE TO RENT THE SPOT...but clearly I didn't think I was going to be needing comprehensive insurance and everything else!!! So my luck I just put liability at the time!!! BECAUSE WHY WOULD I THINK MY TRUCK WAS IN JEPOR OF BEING STOLEN???!!!!!???? but like I said... the reviews will tell you this is an ongoing issue... people claim that they think its an inside job because WHAT THE HELL... how is everyone losing their trailers or tools or trucks over and over again and nothing is changing or being done???? ITS JUST A BIG FAT L to the customer!! OH BUT THEY WILL BE COMPLIANT WITH ANY POLICE REPORTS AND BLAH BLAH BLAH....you mean with all the footage you don't have because it took so long for you to respond!!!! OR am I to believe that they are going to take the time to go through months of supposed footage they may or may not have((( probably not right!!!???)) because at the end of the day they still got theirs. THEY DONT CARE WHAT HAPPENS TO YOUR STUFF!!! ---- THEY WILL DENY ANY LIABILITY AND ITS JUST A BIG F U....- trust me after my brief and ever so not giving a fuck conversation with the district manager this morning... their response is going to be " shrug " .... We've tried NOTHING and we are all OUT OF IDEAS....BYE!!! - seriously don't rent here