Easy to rent online…read more First month was free and came to the facility on my move in day. Walked through agreement with the people at the desk. Facility itself was ok. A few bugs but nothing or after I came back to remove my items. Called a month before my move out, noted in my account and after I moved out was all set.

Drive all the way during store hours (2:30 on a Friday) and the door is locked. I call them and…read morewhoever answers tells me the manager just isn't there right now and says they'll contact the manager and call me to let me know when she might be there again. What kind of business is this? Three strikes you're out, on to the next.

Emily S. we tried to call you at the number given and no one knew who you were. The people in…read morethe office where we have our storage unit were no help and basically, told us that "its supply and demand". I asked if that meant they had so many people renting they didn't care about currently paying customers. She said yes. Additionally, the only way we can get our $60 refund is to take a credit on paying more money to them. They said their system is incapable of doing refunds. SO BUYER BEWARE!! THESE PEOPLE WILL RIP YOU OFF! Please look up my information and give me a call Emily if you can truly help resolve things. No one else at the company wants to help.

Anne is the best! She made the experience so easy and explained the process and is very helpfu. If…read moreyou need a storage unit, rent from her. She rules!!!!

I really recommend this public storage location, the manager is a really amazing woman and really…read morehelpful I'm really thankful with her for her amazing help and suppor.

This facility is poorly operated by the onsite (onsite Manager Chera)!…read more Her customer service is horrible! She acts like you're "bothering" her when you ask for any kind of assistance! I'm a senior and had several questions upon moving in. I had to refer them to the management team because she acted so irritated when I asked her for assistance! I had questions regarding the poorly cleaned storage unit, the facilities access hours, along with the security. They cater to homelessness and criminals here as well! While moving in I had not one, but two individuals try to steal my hand cart!!! THE MANAGER ALSO FEEDS SEVERAL FERILE CATS BY THE GATE ENTRANCE FORCING CUSTOMERS TO AVOID ANIMALS SUCH AS CATS, BIRDS, & SQUIRRELS WHILE TRYING TO ENTER THE FACILITY! DO NOT RENT HERE!!!

Julie, the Manager, is the best thing about this storage facility!! She is professional,…read moreknowledgeable, and personally checks on the units regularly, to insure security! Additionally she is very kind, personable, and cheerful! The facility is secure, clean, storage facility with indoor storage that is climate controlled. I give them a 5 STAR RATING!! I will recommend them to everyone needing a perfect storage facility in Denver CO! thank you: Tim Streit

Julie is the best Property Manager and one could ever hope for!! She responds quickly and…read morethoroughly with the high level of care for her customers.

My first storage. Amazing staff and reasonable prices. Would be more convenient if they had an…read moreextra hour am and pm. Otherwise, I don't have any complaints, however early in the rental term. *** this isn't the correct location for some reason it populated as the one I rented and it isn't. I am sure your place is great from reading other reviews. Sorry!***

Great Service. Easy and cost efficient. No complaints and I…read moreappreciate the accessibility to the units.

If you're looking for a storage unit, I promise this is your place and here's why:…read more 1. They pay for you to get your stuff there.. that saves you hundreds right there 2. Dan is awesome. Super helpful. 3. That's all you need.

At the end of the day this place gets the job done. I mean.. it stores stuff and it's temperature…read morecontrolled so nothing melts or warps or gets wet! And I've never had an issue getting in or out. The dude downstairs is always helpful when I forget the number of my unit (I know, sorry). But he's really cool and willing to assist and overall I feel safe here, which is nice, because visiting a storage unit alone almost always feels akin to a scene from a horror movie. "Why are you going in there alone?" "Why are you turning down that dark scary hallway?" The elevator is kind of scary and old and the flickering fluorescent lights are a bit unnerving, but all seems relatively well and safe here. Sure, I'm used to living in the suburbs. But I still feel like it's not terribly convenient to have a storage unit off a big busy street with meter parking (maybe you get a spot right out front, maybe not) when you're trying to pick up heavy boxes of stuff and get them to your car. They have dollys and all, but it's still odd to me to be wheeling personal items down Broadway to your car. Keep in mind they have standard biz hours so you can't make any late night stops!

Exceptional people, very secure compound, and service is beyond comparison. I have never had better…read moresense of safety and security for my items, plus they are kind, super competitive on price, and have wonderful customer service. These folks are far better than the corporate yahoos you deal with at traditional storage locations. If you like to save money, support a family business, and work with humans who care about earning your business -- go see Ken and the gang. Amazing!! For those who criticize the hours, or facilitie, or access -- they share that they are open till five pm to keep the place safe and secure. NOT A PROBLEM. it truly is the safest i have ever felt my stuff was and they fully disclose hours before you sign a contract so if you did not pay attention or expect midnight access, that seems to be a you problem. lol

Good business is what matters and Ken is an amaze'n, caring human being! We had a death in the…read morefamily & he has been willing to go the extra mile for us, making sure we are able to get done what needs to be done. So many changes, less available time left in the madness before closing & constantly changing plans (so sorry) & he's always understanding & willing to work with us. 2 storages & both a mess is not fun to have to deal with, especially when none of 'your' things are in them! Appreciate the warm welcome & willingness to help. Times are emotional & hard already! Good people! Thank'ya kindly :)