Elite is a first-rate storage facility, ESPECIALLY since Sondra and Marvin have assumed management…read more- they are seasoned pros in the storage/moving business, and have many years of experience in the field. They know how to run things properly, with astute attention to detail, legality, and due diligence - but they also bring understanding, heart and compassion to their business dealings. They relate to their customers as real people, with their own unique cares and concerns - and in context with the services they're providing, as clients who are often feeling stressed and under duress. HIGHLY RECOMMENDED.

I reserved a uhaul truck online and when I arrived the owners must have been having a bad morning…read moreas they were not friendly and then after me being perplexed and asking questions as to why I was able to reserve online with smartphone pick up and they didn't offer this service...they decided I had a bad attitude and refused to rent to me. The Louisville uhaul dealer on Empire was WAY more accommodating and friendly even at the last minute and without a reservation. I'm so very glad they refused my business! (and will forever in the future!)

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

This location does a nice job but I have a major issue with a situation with Uhaul dispatch that…read moreneeds to be addressed. My U-haul was towed by U-haul when it was under contract, paid in full and parked legally in a private parking lot. A random employee of a neighboring business called and said "The Uhaul seemed sketchy, abandoned and was blocking their entrance" None of this was accurate and the u-haul was towed w/o contacting me or the land ownership. The shopping center was aware that I was using the truck for equipment/signage storage while we were doing some light remodeling. The truck was NOT PACKED for travel and several items were broken and smashed when it got towed. I let the local office know I needed to file a damage claim and am super upset that I spent almost an entire day dealing with this situation and even was charged for the lost day. Some random person should never have the power to call uhaul and have a truck towed w/o contacting the customer first!! Craziest deal ever. Will never recommend or use uhaul again... Now for the good-The employee at storage perfect did his best to talk me off the ledge when i realized uhaul towed my truck and damaged my equipment The GM of the 75th & York location (where the uhaul was towed) was awesome and really helpful in trying to do what he could about the mistake made. The tow company uhaul called also pulled the valve stem so the truck had a totally flat tire as well

Rented a usual trailer for my tool box and it was easy, smooth and simple. Never had any rental…read moreexperience that actually went this easily, so I would recommend these guys for I haul stuff anyway.

Great staff and allowed us to keep after they were closed which really helped. Really appreciate…read moreeveryone and thank them for their help!

Fair prices, consistent employees, we'll kept equipment!!!!…read more I always try to rent here when possible!

Andrea provided exceptional customer service today. I opened two storage units for a work project,…read moreand she was incredibly friendly, kind, and informative throughout the entire process. My boss had originally set everything up, but since I was also listed on the account, Andrea was able to quickly provide the access codes he had forgotten to send me. Before I could even get ahold of him, she had already found the information I needed and had me on my way. Later, I couldn't figure out how to properly secure one of the units, so I called the office. Andrea promptly came out to the unit and happily showed me what to do. She was patient, professional, and genuinely eager to help, never making me feel like I was inconveniencing her. I truly appreciate her kindness, positive attitude, and outstanding customer service. She made the entire experience easy and stress-free. Thank you, Andrea!

Good place, awesome customer service. Jeanette was very kind and helpful thru the process.read more

Staff is very friendly, but trying to get a refund due for a payment that was made for months…read morebeyond my service contract terminating has been utterly frustrating. ENDLESS back-and-forth, with mentions that a check is being sent (..it's not), always friendly but unfortunately they can't simply issue a refund on my card. I would avoid for these predatory billing issues that I'm experiencing. Yikes!

I got a small storage in Boulder, CO ....I sent them a check for 6 months , they confirmed receipt…read moreand 2 weeks later i get an automated email and text saying my account is past due ... WHF ?? Plus my rate i was told it can randomly go up FIVE TIMES ?from like $20 to $100 a month ...

Scott and Mr. Kevin are Rockstars above and beyond they helped me with the whole moving process and…read morestorage as well. I wouldn't hesitate to get a storage unit or a U-Haul from these guys. Thank you so much for all the help!

Returning a UHaul we had driven overnight across three states. Tired. UHaul return naive…read more Accidentally went down the block to the liquor store which is also a UHaul return location but REAL sketch, no one to help. I figured out I was in the wrong location and that I should be at Advantage Self Storage. Kevin was phenomenal and the drop off went smooth and quick. Kevin was thorough and provided excellent customer service.