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    Adams Mobile Storage Containers

    5.0 (1 review)

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    11 years ago

    Good price, safe area and good location. We have one of these as well as a double garage.

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    Storage Sense

    Storage Sense

    (5 reviews)

    After a few months, they doubled my rent with no advance notice. On site person told me this is…read moretheir usual practice. Very deceptive business practice.

    After finding a storage facility close to home I was excited to use this company. However, location…read moreis the only positive i've experienced. I was initially told all docs would be emailed and to just show up when I needed to move in. As someone who never used a storage facility before, I was unaware there would be locks on each unit. So while I got a document that had my entry code and unit number, I couldn't get in when I arrived with a moving truck and a handful of friends to help. The code didn't work to get in, so I called customer service and was told that I needed to do paperwork that was never sent to me previously. That's fine, we did it over the phone and I was charged my first months rent and move in fees. Code still didnt work so I had to call back. After getting into the facility I realized that the unit number I was given didnt correlate to any unit I could find on property, so I called customer service, yet again. They couldnt figure out where I was assigned either. They attempted to call management and maintenance and then called the regional manager who told them, only then, that I had to show up before staff left the facility at 2p (I initially arrived and called customer service for help with the code at 2:15p, and it was then almost 4p) so they could show me the unit and unlock it. I was told that "maybe" someone could help me the next day, but since they are closed on sunday I may have to wait till monday to move in. This was not an option, as I only had the truck and help that night. I ended up having to find another storage unit elsewhere, still never having even located my original unit, never received the call I was promised by customer service. I emailed (twice) Storage Sense all of this asking for a refund for the unit that was never used, as they shouldn't have charged me after hours if I couldnt even get into the unit and still haven't heard back. The email also included my termination request for the contract. It's now 1 month later and i've been charged another months rent and still no word from anyone. This is the worst customer service i've received in years.

    Adams Mobile Storage Containers - selfstorage - Updated May 2026

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