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Orange, CA

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SmartMotors

4.6 (217 reviews)

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Reviews With Photos

Francine L.

Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

2013 Toyota Yaris LE, 93K miles
Arthur M.

We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

Savannah B.

My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

#6
Loren H.

There are really no words to express how grateful I am for Taylor- Bryan- Brandon and the entire team. Its the personal experience, honesty and relentless effort to always get me exact what I want in a car. This is now my 6th car from Taylor and Ill drive another 400 miles to his dealership any day! Such a great people! Dope cars!!! THE BEST!

Cecilia O.

i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

Jeris T.

OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

Date of purchase
Miguel G.

**UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

Brian
April M.

Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

Roger G.

Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

Brian and two happy customers
Jessica T.

Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

Suv car

The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

Late Valentine's gift

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9 years ago

Just got prius from Gino! Bad credit. Low down payment. Handled quick. Tell him karen lewis sent you and he will take great care of you!

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9 years ago

Awesome place!!! Nice cars. A lot of one owner cars!!! Special financing for challenge credit.

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4 years ago

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8 years ago

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10 years ago

Thanks Alex and Taylor.. hassle free car buying experience. We love our new used truck

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8 years ago

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11 years ago

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9 years ago

Great used car buying experience! Love my car. I would recommend them.

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Ask the Community - SmartMotors

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Carstub

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Great experience. Inspected my car and made an offer. Easier than Carvana. Thank you to Robert…read moreGrande.

I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

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Valley Car Group

(128 reviews)

Absolutely amazing experience. Johnny was my initial point of contact, but Greg came to my home to…read morerepresent them. ZERO low balling! I'm thrilled! Thank you guys for such an easy process! I will be a repeat customer!

Purchase employee sent offer (contingent on their on site inspectuioin) for our 2024 Toyota…read moreHighlander which we accepted. Several days later contacted by their field tech and agreed to Sat AM home inspection. Tech called to confirm his arrival next morning. Saturday morning received another call that he would be running late. Tech arrived 11:30AM and began a careful examination of the vehicle which besides hairline scratch on rear bumper was in pristine shape. Everything looked good and he said he needed to call HQ to sign off so we could proceed to bank to consummate deal. Became concerned when the call seemed to taking a long time. Eventually it was clear we would not make the bank as they closed at 2PM. Heard the tech explaining the vehicle had dealer installed leather seats etc. Eventually the tech came and said they had had "computer problems" and that the value of the vehicle was $3K below what they offered and acknowledged it was their mistake. They also threw the purchase employee under the bus and blamed her for the error. They withdrew their offer despite they had accepted and both parties agreed in good conscience. Responded that it was their mistake nonetheless and they should accept responsibility and proceed with payment. Needless to say the tech left after what seemed like bullying from his exec staff. Acknowledge this is high volume low margin business. Don't know what legal definition for Deceptive Business Practices" is but kinda fits the scenario. Understand they need to meet margins but also understand a deal is a deal. Cannot possibly recommend this outfit based on the sahenanigans. As an addendum just received another offer from these guys that is $4,500 less that first! Contemplating taking legal action against these bottom feeders.

SmartMotors - carbuyers - Updated November 2026

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