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Orange, CA

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SmartMotors

4.6 (217 reviews)

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Francine L.

Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

2013 Toyota Yaris LE, 93K miles
Arthur M.

We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

Savannah B.

My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

#6
Loren H.

There are really no words to express how grateful I am for Taylor- Bryan- Brandon and the entire team. Its the personal experience, honesty and relentless effort to always get me exact what I want in a car. This is now my 6th car from Taylor and Ill drive another 400 miles to his dealership any day! Such a great people! Dope cars!!! THE BEST!

Cecilia O.

i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

Jeris T.

OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

Date of purchase
Miguel G.

**UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

Brian
April M.

Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

Roger G.

Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

Brian and two happy customers
Jessica T.

Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

Suv car

The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

Late Valentine's gift

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7 years ago

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10 years ago

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7 years ago

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10 years ago

It was a good visit, Alex was really helpful. Thank you for your business, and for my FJ Cruiser!

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Ask the Community - SmartMotors

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The BEST car-buying experience I've ever had!…read more I cannot say enough good things about Tony at Auto Connections. I've purchased quite a few cars throughout my life, and this was hands down the easiest, quickest, most comfortable, and most seamless car-buying experience I've ever had. As a mom of two under two, free time is practically nonexistent, and when I do get a moment to myself, every minute is precious. Tony understood that from the beginning and respected my time without making me feel rushed or pressured. He made the entire process incredibly easy, straightforward, and stress-free. Buying a car can be such a stressful and sometimes degrading (ladies you know what's up) experience, but Tony completely changed that notion for me. From start to finish, everything was smooth and comfortable, and I couldn't be happier with my mom car. It's rare to find someone in car sales who genuinely makes you feel taken care of while also valuing your time. Tony absolutely did that, and I'm so grateful. If you're looking for a vehicle and want an honest, efficient, and genuinely pleasant experience, ask for Tony at Auto Connections. I would absolutely recommend him to family and friends and will definitely keep him in mind for future car purchases. Thank you, Tony, for making something that could have been stressful feel effortless. You've earned a customer for life.

Ray and Jennifer have been a great help with purchasing my car! They made everything as smooth as…read morepossible and were really nice to work with.

B&J Car Company - Pinoy fun

B&J Car Company

(54 reviews)

First let me say that I'm a discerning buyer. I have scoured the Internet looking for places to buy…read morea used vehicle for my son. I had a friend recommend B and J's automotive to me and I thought I would give them a chance-it's odd that my first real job was at B&J's burgers in San Dimas. First, I have to say that there was no pressure that you would normally find in small lots or even large dealerships. The cars are priced well; it appears that the B&J owners make sure that their employees are honest and care about the people coming through the doors. I worked in professional sales for 10 plus years before I became a professor. I can tell when people are genuine and when they're not, and these people are genuine. I was looking for a car to meet my son's needs, and I found a nice 2013 Toyota Corolla. It was in very good shape for being that old. Yes, you're going to find little scrapes here and there and possibly little minor defects but unless you go back in time and bring that car with you, you're not going to find something as clean as this one. This is an honest dealership. There are no hidden markups, no added tinted windows or security devices that you see in many other dealerships. Many dealerships will offer a price that seems enticing, however they have many add-ons like an upgraded stereo, upgraded wheels, upgraded tinted windows, upgraded sound system, upgraded security system and so on. NOT HERE. There is only one person that you need to ask for and that is Brian Ponce. He is the quintessential salesperson, and I'm 61 and I know salespeople that are good because he listens and he doesn't try to talk over you and tries to oversell. When you go there ask for him if you do not, you'll be doing yourself a disservice this is not to say that the other employees are poor workers, because I didn't meet them, but my experience with him was so intense that I can't imagine doing business with anybody else. It is a small dealership and usually I don't even go to these places. Again, because I was recommended by a friend, I did so. The car's outstanding I already had my mechanic check it out and of course there are a few minor things to do to it but nothing major the engine was great, the brakes are great the transmission's great the interior is great and again you can't expect everything to be perfect because it's thirteen years old. I am not a professional Yelper; I'm a normal person who tells it the way it is. Make an appointment with him and be on time and he respects that. I respect that someone values my time and is ready for me. I know there's a lot of unscrupulous people out there, but this place is not one of them. I'm going to send you a picture and you can see me in the picture. I'm a teacher, I don't have a lot of money to spend, and I believe in value and honesty, and this is where you'll find it. I hope you have an opportunity to speak with Brian and find a car that you like but to be honest I mean you have taxes and fees on top of everything you see and that's not the salesperson's fault, that's the state of California's fault. No matter where you go, you're still going to have to pay those same taxes so why not go to a place that will treat you justly, and with respect.

I highly recommend B&J Car Company!…read more My partner and I have worked with Sean since 2023 because he has consistently been reliable, empathetic, communicative, and goes above and beyond. We can feel Sean's family values. It's not just a sale for him. He cares that people can rely on their vehicles and helps troubleshoot stressors when needed, even as we have been learning about cars years later. We will certainly keep him in mind for ongoing purchases in the future.We highly recommend. Thank you, Sean, for helping us feel so supported! We appreciate you tremendously.

Generation 1 Motors - The beauty that I purchased

Generation 1 Motors

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Yes this review is being made 1 year later. I went on their website and I was interested in a bmw…read morethey had for sale. I entered all my information and a while later gus called me asked me how much I had for down payment, I told him I was willing to put $6,000 down he says ok I'll call you back let me check and see if I can pre approve you. He calls back says look I have a way better car for sale also a bmw. I loved the car it was really nice and clean. So I drive all the way there. And the car isn't even there. So I still end up doing all the paper work gave $6,000 down for a car that I only have seen pictures of. I know stupid me... They gave me a loaner car I had for a couple days finally the bmw was ready for me to come pick up. First couple days everything was ok then I noticed a lot of smoke coming from tail pipes. I took to bmw in Murrieta they informed me yeah we recommend a whole new motor. $35,000. Never going to happen so I contact Gus he's like bring it back we will take care of it for you.. I get there and Gus has me talk to another guy who was not even trying to make it right with me I basically had to tell him I would pay half of the cost to fix this car I just got. For $6,000 down. He finally agrees they keep the car supposedly took it to be fixed I highly doubt it.. cause car still had smoke coming out tail pipe. And check engine light came on driving back from picking it up here we are now a year later and the car has giving me nothing but problems. I think they knew what they were doing and passed the shitty bmw onto me instead of letting me get the one I originally was inquiring about

Amazing service Sergio de la Cruz finance manager help me out real friendly patient he really…read morelooked out thank you man. I bought a 2008 scion.

Cars Unlimited OC - Rusted entire rear assembly

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(11 reviews)

Omar made the process go as fast as possible. We went in there to get a car and left with a car we…read moredidn't have the best credit or the most cash on hand and still he made it possible. The car is great seems to have no problems and everything went smoothly, thanks again Omar. Robert

JFC! **BUYER BEWARE**…read more Found a car we liked on a car app, but the car app later said it was sold. Then "Omar" TWICE confirmed over text message: "We still have the car." We drove 1.5 hours to see/buy this car. I walk into their office and ask the only salesman present "do you have any hybrids?" ***As an experienced used car buyer, I was disappointed when the answer to my simple yes/no question was "what price range are you looking for?"*** This is the question I was asked by the only salesperson present, instead of asking me something like "which car make are you interested in?", or if I was interested in a "sedan or an SUV"--or really ANY question about the CAR I wanted, besides how much MONEY I wanted to spend (which actually has nothing to do with the car itself). I replied with the exact same question I had just asked, "do you have any hybrids?" Then his answer was "I have one Ford hybrid." I then asked about Toyota hybrids (which we had been told was still available). His response was "sold two days ago," as the app had informed us. These people are CLEARLY *deceitful predators* looking to rip people off however they can. I am an experienced used car buyer. It's easy to tell when the salesperson is focused on getting me the exact car I'm looking for, or when they are focused on how much I'm willing to blindly spend. The difference is customer service VS. customer exploitation. And I get the feeling they DID have the car we were looking for, but perhaps the salesman present at their E. Chapman office concluded that he could probably get more for their Toyota Hybrid from some schmuck that will gladly announce how much money they are willing to spend/overspend as soon as they walk in--because the truth is: shady businesses look for suckers to exploit. Car dealers talk to prospective customers daily, so they know what suckers look and sound like. I didn't fit the profile of a sucker, which meant they had no car for me to buy from their very limited inventory. Small inventory is another tell-tale sign that these people know exactly what cars are in stock, and which got "sold two days ago." Not a good look. Cars Unlimited will shamelessly waste a prospective customer's precious and limited time. It seems like they hope to sell the few cars they have, only to the suckers that announce how much they are willing to get ripped off. I also noticed most of their glowing "5 star reviews" are from people with few, if not only 1, review. Pretty sure their good reviews are paid/fake. Buyer BEWARE. Too many dealerships to visit the shady ones.

SmartMotors - carbuyers - Updated November 2026

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