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Valley Car Group

4.2 (127 reviews)
Open 9:00 am - 3:00 pm

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Reviews With Photos

Jae T.

Matt The Appraiser/Inspector made it super easy!. Valley Car Group is Legit, Don't waste your time with the low ball private and offer up buyers or Car Max. Thanks Matt for being so friendly, helpful and professional!!

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4 years ago

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10 months ago

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4 years ago

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5 years ago

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4 years ago

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11 years ago

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5 years ago

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8 years ago

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8 years ago

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Abbie C.

Thank you so much Charles! We really appreciate this!

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8 years ago

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Abbie C.

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8 years ago

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8 years ago

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Abbie C.

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8 years ago

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Abbie C.

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6 years ago

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6 years ago

Matt made the entire process smooth and easy. He had the paperwork ready to go so it took 5 minutes to wrap everything up.

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8 years ago

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Abbie C.

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10 years ago

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9 years ago

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12 years ago

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11 years ago

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9 years ago

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12 years ago

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12 years ago

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8 years ago

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Abbie C.

Thank you so much Brent!

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12 years ago

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4 years ago

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8 years ago

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7 years ago

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Abbie C.

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7 years ago

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8 years ago

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10 years ago

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7 years ago

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11 years ago

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Valley Car Group Reviews in Other Languages

Ask the Community - Valley Car Group

Do you have someone who inspects and buys cars names Jake? I need to know if I was scammed

Hi Bekki, my name is Jayson I am a manager out of our Phoenix office. We do have a representative named Jake. Younger guy, skinny dark hair. But feel free to contact me if you have further questions. My direct number is 480-455-2501. Your paper work… Read more

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Review Highlights - Valley Car Group

I made a call to Valley Car Group, Matt came out within a couple hours and my car was gone and a check in hand.

Mentioned in 32 reviews

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Carstub

Carstub

(776 reviews)

Great experience using Car Stub to sell my car, after requesting a quote online I received a call…read moresame day and had an appraiser at my house that afternoon, they matched a fair offer made from another large car buying chain, wrote me a check, and drove my car off same day. Justin Lopez was friendly, honest, and professional. I would highly recommend CarStub to anyone looking to sell a car and will definitely come back in the future when.

Our daughter's car was totaled in a door-smash accident in Santa Barbara. The tow yard was charging…read moreus daily for storage. My husband took the day off work and drove 5 hours from the Bay Area with the title, determined to get it sold and removed the same day. We called every "cash for cars" place in Santa Barbara and surrounding area. Most promised same-day pickup... but each time we'd find out it would be days to actually schedule a truck. Hours were ticking by, and we were concerned, needing to take care of this before the storage yard closed. I called Carstub and got Sergio. He saved the day. Within the hour, he found someone who wanted the car for parts, negotiated a fair price for us, and got a flatbed driver dispatched that same afternoon. The truck showed up exactly when he said it would, paid us cash on the spot, and took the car away, Sergio turned a day that felt hopeless into a huge relief. He didn't have to go this far above and beyond, but he did. If you're stuck with a damaged or totaled car and need it gone FAST, call Carstub, Sergio was great. Thank you again. You saved us a mountain of stress.

Car Trackers

Car Trackers

(726 reviews)

I needed to sell my car and didn't want to deal with a low dealer trade-in, so I got multiple…read moreonline quotes. CarMax offered $11,500, another company offered $13,000, and Kelley Blue Book estimated $12,226--which also resulted in my info being blasted to tons of buyers. One of those texts came from Jay at Car Trackers, and thank goodness it did. I was at my son's jiu-jitsu class when he contacted me, and I stepped outside expecting another lowball offer. Instead, we talked for almost 30 minutes, connected instantly, and he told me confidently that he could beat everyone's offer. I sent him photos the next day, and within 45 minutes he called back saying he could get me exactly what I wanted. I researched the company (they even have a TikTok!) and was impressed, so we moved forward. I met Jay at their Anaheim office, filled out one DMV form, and within 15 minutes, the money was in my account. Smoothest transaction ever. No stress, no games, no back-and-forth. Jay's customer service was outstanding. He understood that I needed to sell my car quickly so I could head straight to the dealership to pick up our new one, and he made it happen without any hassle. If you're in Southern California and need to sell your car, I highly recommend Car Trackers--especially Jay in the Anaheim office. I wish I had found these guys years ago.

I contacted Car Trackers to sell my car. We agreed on a price. Then, I didn't hear from them. I…read morecalled and texted them for an update. I was told that I would be contacted by their staff the next Monday or so for pick up and payment. By Wednesday, there was no contact. I sent text and left phone messages trying to to establish contact. Finally, a week later, I got a message that they couldn't find anyone to pick up my car. I requested that we cancel the contract for non performance. They agreed and the contract was canceled. I won't be utilizing their services in the future.

Trade-In Solutions - Trusted car buyers, in the West Los Angeles area, since 2017.

Trade-In Solutions

(501 reviews)

Sawtelle

I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

I found Trade-in Solutions on Caredge.com and Cargurus.com originally, and based on the yelp…read morereviews and the great call I had with Jennifer from the dealership who followed up on my online inquiry about a 2023 Tesla Model Y they had in stock, I decided to book a test drive the next day (May 20th!) The listed price on their website for the VIN 7SAYGDEE2PA109095 was $29,388 as of May 19th when I looked and sent in the inquiry about the car online after-hours. Jennifer called in the morning May 20th and helped me set up the test drive same-day and was very helpful. The staff were all very nice, patient, and accommodating. They let me test drive + inspect the vehicle from head to toe. Adam led me on the test drive and let me test out everything I wanted to test out. After the test drive, one of the managers Jess sat me down in her office to talk purchase numbers - frankly I was ready to purchase the car immediately after how patient and upfront every one of their staff members had been! Sadly, that is where the pleasantries ended. Jess wrote up an out-the-door price that listed the car as $30,888. This was an increase in price overnight of $1500. I mentioned to Jess that it appears they had raised the price since I viewed it online, and that I felt a little bait and switched, but that if they would honor the original price they had listed the car for, I was still interested in purchasing it. Jess quickly hurried me out the office after going to talk to the store manager or someone, and reassured me that she would contact me regarding the pricing history of the car. She did, just 30 minutes later when I had sat down for lunch with my family. Jess insisted that I had been viewing a different VIN from a car that was now in Seattle despite the screenshots I have uploaded to this review proving the price increased unexpectedly (thankfully I still had their dealership's website open from the night before on my laptop when I got home, and I was able to download the original web page proving the price for this exact VIN was indeed originally $29,388 before I came in to test drive!) To stop the arguing and unnecessary back-and-forth, I asked her politely to confirm that the new price of $30,888 was the price they were going to stick with, and she confirmed that this was indeed the price they would stick with and that there was no changing the price. She further insisted that I was the one who was mistaken and that the car I viewed was not in their possession, and thanked me for coming in anyways and to have a nice day. While this kind of practice is not uncommon, reading the reviews on here for this dealership really did not lead me to expect this kind of bait-and-switch behavior! If Jess had simply told me they had a pricing error and the dealership wanted to sell the car for $30,888 and not $29,888, I would have accepted this and purchased the car anyways especially considering how accommodating the staff had been, but to lie to my face and try to convince me I was delusional? This goes against my moral compass and I cannot in good conscience support behavior like this. I am uploading pictures of the sales sheet and their company's website as further proof. However, I would like to say that everyone aside from Jess (Adam, Jennifer, and the kind front deskman whose name I sadly cannot remember right now) did their jobs well and were extremely helpful and patient! I may consider reporting this to the better business bureau as well, as bait-and-switch tactics such as these are exactly why dealerships get a bad rep. Make sure to take screenshots of the dealership's website of the car you are going to purchase before contacting them for a test drive or coming in person to view the car! This will save you a headache. Also make sure the VIN is clearly visible, as Jess proved that this would've been necessary to prove the original price.

Valley Car Group - carbuyers - Updated May 2026

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