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    Car Buying Pros

    4.2 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    7 months ago

    Easy to do business with ... explained how they do their business straight forward and honest

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    7 months ago

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    1 year ago

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    CarMax

    CarMax

    3.1
    (875 reviews)

    I've purchased two previous used cars at other CarMax locations and have been happy with both the…read moreexperience and the cars I've purchased. After putting over 200K miles on my current vehicle I decided it was time for a new one. Online, I found two I liked, one at a Honda dealership and the other at CarMax. The dealership option had more miles than I'd like so I went to CarMax first. My CarMax option was at the car lot in Duarte, but they shipped it to my nearby Irvine location at no fee so that I could look it over and test drive it. I met Byron at an appointed time, test drove it, asked a bunch of questions, and inspected it thoroughly. I liked it even better in person than what I saw online and made the purchase. Byron made the buying experience quick, easy, pressure-free, and made me feel comfortable - he's great at his job! I love my car.

    CarMax Irvine was a useful place to see and try different makes and models of cars…read more However, they will NEVER see a dime from me or anyone I can spread the word to because of the rude and sexist sales person we dealt with the first time we went in. We had an appointment to browse, and were assigned to Mahanth Kommireddy. When he came up to us, he shook my hand, introduced himself to me, AND THEN COMPLETELY IGNORED MY WIFE. We almost walked out right there, but wanted to test drive a car so we bit our tongues. Even once we went to his desk, he still did not acknowledge her at all. If this is how he treats wives of potential customers, I'm sure this isn't the first and won't be the last time he cost you business. I ended up doing the whole sit through the dealer nightmare that you guys are supposed to be a better alternative to because I refuse to reward such awful behavior.

    AutoNation Toyota Irvine

    AutoNation Toyota Irvine

    2.9
    (2k reviews)

    Walked in today to just peruse but ended up leaving with a new Corolla. From the start, Brian was…read morefriendly, knowledgeable and super accommodating. Would highly recommend Autonation Toyota! Ask for Brian and you won't be disappointed!

    Don't think I'll be coming here for maintenance anymore. I came in today for a simple oil change…read moreand was quoted nearly $1,000 for a 30K maintenance service. Reza T didn't initially show me a breakdown of the pricing and pressured me to sign while saying the wait would only be 3-4 hours. I mentioned there was a 20% off coupon, and he said he would apply it, so I agreed. Later, while I was already waiting, he had me sign another document that finally included the itemized breakdown. I also reminded him that I had a buy one get one free oil change, and he said he would check on it. In the end, I waited nearly 5 hours and still had to message them myself just to get an update. My car only has around 33K miles, and I've stayed consistent with maintenance every six months, so I'm not sure what justified a service quote close to $1,000. When I finally reviewed the breakdown, a large part of it was for things like a throttle service and cabin filter replacement, which actually had coupons available that I wasn't allowed to apply. On top of that, they now charge a 2% fee for credit card payments and no longer include a car wash. Overall, the experience felt disappointing and not very transparent. Unfortunately, the long wait times and pushy upselling tactics made this a disappointing experience, and I won't be returning.

    Carstub

    Carstub

    4.6
    (785 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    Car Buying Pros - carbuyers - Updated July 2026

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