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    Car Buying Pros

    4.2 (5 reviews)
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    6 months ago

    Easy to do business with ... explained how they do their business straight forward and honest

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    7 months ago

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    11 months ago

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    1 year ago

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    CarMax

    CarMax

    (873 reviews)

    My first purchase occurred four years ago, and I am still driving and enjoying that car. When my…read moregirlfriend needed a replacement car for her damaged Lexus, CarMax was the immediate choice. CarMax employs low pressure sales pros who do a skillful job of explaining, showing, demonstrating, and of course, selling quality used cars. Today we compared a Lexus UX to a Lexus ES and my girlfriend made her choice. We were able to drive and compare the automobiles at our own pace, and with zero sales pressure. When my girlfriend made the choice, and financing was needed to complete the deal, another non pressured offer was presented for consideration. All in all, from start to finish, the day was fruitful, and resulted in the purchase of a fine small car that will serve our transportation needs for the foreseeable future. The experience was quite pleasant and devoid of the tricks, games, and shenanigans we always have experienced at new car dealerships. Our sales representative was ELIJAH. We returned a week later to obtain new tires for this newly purchased car, and were treated well by the service advisor named Jose. The tires were installed and the car runs more smoothly. Very happy with the purchase.

    CarMax Irvine was a useful place to see and try different makes and models of cars…read more However, they will NEVER see a dime from me or anyone I can spread the word to because of the rude and sexist sales person we dealt with the first time we went in. We had an appointment to browse, and were assigned to Mahanth Kommireddy. When he came up to us, he shook my hand, introduced himself to me, AND THEN COMPLETELY IGNORED MY WIFE. We almost walked out right there, but wanted to test drive a car so we bit our tongues. Even once we went to his desk, he still did not acknowledge her at all. If this is how he treats wives of potential customers, I'm sure this isn't the first and won't be the last time he cost you business. I ended up doing the whole sit through the dealer nightmare that you guys are supposed to be a better alternative to because I refuse to reward such awful behavior.

    Carstub

    Carstub

    (776 reviews)

    Great experience using Car Stub to sell my car, after requesting a quote online I received a call…read moresame day and had an appraiser at my house that afternoon, they matched a fair offer made from another large car buying chain, wrote me a check, and drove my car off same day. Justin Lopez was friendly, honest, and professional. I would highly recommend CarStub to anyone looking to sell a car and will definitely come back in the future when.

    Our daughter's car was totaled in a door-smash accident in Santa Barbara. The tow yard was charging…read moreus daily for storage. My husband took the day off work and drove 5 hours from the Bay Area with the title, determined to get it sold and removed the same day. We called every "cash for cars" place in Santa Barbara and surrounding area. Most promised same-day pickup... but each time we'd find out it would be days to actually schedule a truck. Hours were ticking by, and we were concerned, needing to take care of this before the storage yard closed. I called Carstub and got Sergio. He saved the day. Within the hour, he found someone who wanted the car for parts, negotiated a fair price for us, and got a flatbed driver dispatched that same afternoon. The truck showed up exactly when he said it would, paid us cash on the spot, and took the car away, Sergio turned a day that felt hopeless into a huge relief. He didn't have to go this far above and beyond, but he did. If you're stuck with a damaged or totaled car and need it gone FAST, call Carstub, Sergio was great. Thank you again. You saved us a mountain of stress.

    Car Trackers

    Car Trackers

    (725 reviews)

    I needed to sell my car and didn't want to deal with a low dealer trade-in, so I got multiple…read moreonline quotes. CarMax offered $11,500, another company offered $13,000, and Kelley Blue Book estimated $12,226--which also resulted in my info being blasted to tons of buyers. One of those texts came from Jay at Car Trackers, and thank goodness it did. I was at my son's jiu-jitsu class when he contacted me, and I stepped outside expecting another lowball offer. Instead, we talked for almost 30 minutes, connected instantly, and he told me confidently that he could beat everyone's offer. I sent him photos the next day, and within 45 minutes he called back saying he could get me exactly what I wanted. I researched the company (they even have a TikTok!) and was impressed, so we moved forward. I met Jay at their Anaheim office, filled out one DMV form, and within 15 minutes, the money was in my account. Smoothest transaction ever. No stress, no games, no back-and-forth. Jay's customer service was outstanding. He understood that I needed to sell my car quickly so I could head straight to the dealership to pick up our new one, and he made it happen without any hassle. If you're in Southern California and need to sell your car, I highly recommend Car Trackers--especially Jay in the Anaheim office. I wish I had found these guys years ago.

    I contacted Car Trackers to sell my car. We agreed on a price. Then, I didn't hear from them. I…read morecalled and texted them for an update. I was told that I would be contacted by their staff the next Monday or so for pick up and payment. By Wednesday, there was no contact. I sent text and left phone messages trying to to establish contact. Finally, a week later, I got a message that they couldn't find anyone to pick up my car. I requested that we cancel the contract for non performance. They agreed and the contract was canceled. I won't be utilizing their services in the future.

    Car Buying Pros - carbuyers - Updated May 2026

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