1. Trade-In Solutions

0

Los Angeles, CA

Cancel

Open app

Search

Trade-In Solutions

4.8 (511 reviews)
Open • 9:00 am - 5:00 pm
Updated over 3 months ago

Trade-In Solutions Photos

Portfolio From The Business

Sponsored

Recommended Reviews - Trade-In Solutions

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Lobby
Joshua P.

We shared that our 2017 Ford C-max Energi is, amazingly, eligible for a brand new plug-in battery, because in California the warranty is extended to 10 years or 100,000 miles which ever comes first. So the battery is under warranty for another year. The thing that most depreciates in a plug-in hybrid is the plug-in battery, so getting a free replacement is a huge windfall. But the company's negotiator said it wouldn't make the car more valuable because it would a big inconvenience to take the car to the dealer. We asked him what the price would be if we got the battery replaced and brought it back to tomorrow. He said the price would then be $5800. Right now there is a 2015 Ford C-Max Energi on sale on CarMax for $10,599. It has the same mileage as our car, and it is two years older. We had to wait n the lobby for 30 minutes while they looked at the car. All for a lowball offer.

My first adult purchase

I came to trade in my car and considering the shape it was in I am happy with my offer. I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

Original sales price of the vehicle with VIN 7SAYGDEE2PA109095 directly from the dealership's own website! NOT a web page from a 3rd party..

See all

Reviews are largely positive. People highlight the professional, friendly staff, a smooth, efficient process, and fair or above-market offers.

Read the full review summary in the app

15 days ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 days ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 days ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 days ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 2
Thanks 2
Love this 0
Oh no 2

11 days ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sammy C.
215
63
0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jan M.
24
4
1

5 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 1
Oh no 1

6 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 1
Thanks 1
Love this 1
Oh no 0
Photo of Lenny K.
48
59
516

1 year ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J B.
0
6
4

6 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

The crew is very friendly and helpful. Give the best dollar values for used cars. Forget Carmax!

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ry P.
12
13
3

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Deb M.
40
38
14

1 year ago

Very knowledgeable, personable and professional group. I highly recommend reaching out to them when you are ready to trade in / trade up.

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bec S.
285
11
0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chad M.
3
58
25

2 years ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Abe B.

Abe B.

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Jess L.

Jess L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 13

Ask the Community - Trade-In Solutions

Review Highlights - Trade-In Solutions

“My final meeting was with Abe, the senior sales representative and clearly a cornerstone of the dealership.”

Mentioned in 274 reviews

Read more highlights

Autoland - The new wheels!!!!

Autoland

(310 reviews)

Westwood

I was connected with Ulysses Tarango And he did an amazing job helping out with the process from…read morestart to finish. He was very responsive, professional and very kind. Gave me good advice for warranty items and things that he would recommend. Overall really easy process purchasing the car, all I had to do was review the paper work and sign and he took care of all the rest. Thank you Ulysses for your time and effort. I would recommend asking for him if you're ever in process of looking for a good used vehicle. There were even missing wheel wells when I purchased the car and he went the extra mile and followed up 2 weeks later and hand-delivered them to me. Nice and honest guy. Thank you for your help!

DISAPPOINTED! I am deeply disappointed with the handling of my recent vehicle purchase. While the…read moreinitial process was straightforward, the post-sale execution and customer service have been completely unacceptable.Specifically, their team:Had me sign incorrect documents and an extended warranty that did not apply to my vehicle; Submitted DMV registration paperwork with incomplete information and misspelled names, despite promising to fix it before submission; Failed to follow up as promised, forcing me to repeatedly chase their team down for updates, only to receive brief text messages instead of a professional phone call.Because their team has repeatedly failed to resolve this matter or communicate effectively, I am now forced to take time off work to fix these registration errors at the DMV myself. The total lack of communication, urgency, and accountability is incredibly disappointing, and I can no longer recommend their service.

Kondo Motors

Kondo Motors

(3 reviews)

They are the best! I and my family bought brand new cars from them three times in the past. Many…read morepeople think they have to go to the dealer to buy a new car, but actually, any auto shop can get you a brand new car. The difference is, with Kondo Motors, they can find the car you like without driving around many different dealers. They'll do search for you. What the best about them is no hustle with sales person. Salesman at dealers are trained to sell more than you really need. Kondo Motors only ask you what you need and they won't sell you anything you don't need. No hustle purchasing of new vehicle! Unthinkable at a new car dealer! Also, I have bought a used car from them too. Also, they are straight forward. Nothing was hidden. I know about car a little and just like any man made machine, it becomes not perfect as the time goes by. They weren't hiding anything and explained me all about it, and offered me the best option for what I need. That time, I needed a car for a short period of time. They could have tried to sell me more expensive cars but they found me a relatively cheap car for what I need, and it worked perfectly during the time I owned it. I do not go anywhere else when I need a car whether new or used. I can't forget to mention about their repair shop, J-Motors. The mechanic, Kimi, is one of the nicest mechanic I have seen. Whatever you have questions about cars, he will find the best solution for you. I trust him completely. This world could be much nicer if all auto sales and repair shops do business like Kondo Motors and J-Motors. Thank you guys!

Efficient, competent, friendly, honest and fair. Did a fine job on repairs to my 2002 Lexus SC 430…read moreand 2000 Infiniti QX4. Highly recommended!

Adm Advanced Diagnostics - Hand holding ADM Auto Center Business card in front of business

Adm Advanced Diagnostics

(86 reviews)

Sawtelle

An Exceptional Mechanic and an Even Better Person!…read more While driving through Los Angeles on my way to San Diego, my car unexpectedly broke down, leaving me stranded far from home. Fortunately, my car was towed to ADM Advanced Diagnostics, where I had the pleasure of meeting Albert. From the moment I arrived, Albert and his team went above and beyond to help me. They made my car a priority first thing in the morning, quickly diagnosed the problem, and determined that specialized equipment would be needed to complete the repair. Rather than simply sending me on my way, Albert worked with me to get my car operating well enough that I could safely make the drive back home. But what happened next truly amazed me. When I asked what I owed him for his time, expertise, and assistance, Albert refused to accept payment, explaining that he hadn't actually fixed the problem. I was stunned! Here was a mechanic who had invested his valuable time helping a complete stranger get back on the road, yet wouldn't accept a dime because he hadn't completed the repair. And if that wasn't impressive enough, Albert actually called me later that evening just to make sure I had made it home safely! In all my years of dealing with automotive repair shops, I cannot remember the last time I experienced this level of integrity, professionalism, kindness, and genuine concern for a customer. Would I recommend Albert and ADM Advanced Diagnostics? Without question! Albert is clearly a master mechanic, but what truly sets him apart is his character. He cares about people, not just their cars, and that is something increasingly rare these days. I live several hours away, but I can tell you this: Albert and his shop are absolutely worth the drive! Thank you, Albert, and your entire team. You turned an incredibly stressful situation into an experience that restored my faith in people and reminded me what exceptional customer service really looks like. You have earned my highest recommendation!

My car wasn't starting and so I called AAA to tow my car. Originally, I planned to go to a…read moredifferent mechanic across the street from ADM, but Efrain from AAA highly recommended Albert. He was able to problem solve quickly at no charge. The fuel pump was working properly, so it was my car key that was defunct. I had to call a locksmith and while I waited Albert gave me a cold soda. So kind on this hot day! He's an honest mechanic and has been in the business for 15+ years. I'll def be back when my car needs fixing!

Subaru Santa Monica

Subaru Santa Monica

(1.3k reviews)

I am thrilled to have just leased my second Subaru Forester Wilderness from Subaru Santa Monica…read more Can I add, it's a BEAST in blue ! Returning for a second lease was an easy decision because of the exceptional experience I've had with this dealership from day one - and my 2023 Forester was my fave car ever. The entire team--both in sales and service--is warm, friendly, professional, and genuinely committed to customer satisfaction. The sales staff, including: Ron the GM, Mario the manager, Paul the finance director and Gabriel, my salesman, made the leasing process comfortable and stress-free, taking the time to answer my questions and remain patient when I conferred with ChatGPT and friends for sales advice and support. The service department has been equally outstanding. They are efficient and meticulously organized and treated me with kindness and respect. It's clear that Subaru values their customers and takes pride in providing excellent service. I love my Forester Wilderness, and I appreciate knowing that I have a dealership I can trust. Subaru Santa Monica has earned my loyalty through their consistent professionalism, integrity, and outstanding customer care. I highly recommend them to anyone looking for a vehicle and a dealership that genuinely puts its customers first.

They do what other car dealers do when you've chosen your car and it's time to pay up. The…read morefinancial advisor keeps you there for four hours (yes, four), mainly to tire you out so you will buy more accessories and programs. Doesn't help to say you aren't interested and just want to give him the check. Then, when you've purchased the car, the emails begin. Two weeks after I bought my new Subaru I began getting emails about buying a new car. Emails about tune-ups and new products and new programs and great deals clutter your inbox. Calls to Santa Monica Subaru to stop the communications other than those associated with work they are doing on your car, do not help 100%. I LOVE my Subaru, but would have appreciated a shorter financial meeting and would appreciate no emails at all from this place.

Trade-In Solutions - carbuyers - Updated October 2026

Loading...
Loading...
Loading...