I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

I found Trade-in Solutions on Caredge.com and Cargurus.com originally, and based on the yelp…read morereviews and the great call I had with Jennifer from the dealership who followed up on my online inquiry about a 2023 Tesla Model Y they had in stock, I decided to book a test drive the next day (May 20th!) The listed price on their website for the VIN 7SAYGDEE2PA109095 was $29,388 as of May 19th when I looked and sent in the inquiry about the car online after-hours. Jennifer called in the morning May 20th and helped me set up the test drive same-day and was very helpful. The staff were all very nice, patient, and accommodating. They let me test drive + inspect the vehicle from head to toe. Adam led me on the test drive and let me test out everything I wanted to test out. After the test drive, one of the managers Jess sat me down in her office to talk purchase numbers - frankly I was ready to purchase the car immediately after how patient and upfront every one of their staff members had been! Sadly, that is where the pleasantries ended. Jess wrote up an out-the-door price that listed the car as $30,888. This was an increase in price overnight of $1500. I mentioned to Jess that it appears they had raised the price since I viewed it online, and that I felt a little bait and switched, but that if they would honor the original price they had listed the car for, I was still interested in purchasing it. Jess quickly hurried me out the office after going to talk to the store manager or someone, and reassured me that she would contact me regarding the pricing history of the car. She did, just 30 minutes later when I had sat down for lunch with my family. Jess insisted that I had been viewing a different VIN from a car that was now in Seattle despite the screenshots I have uploaded to this review proving the price increased unexpectedly (thankfully I still had their dealership's website open from the night before on my laptop when I got home, and I was able to download the original web page proving the price for this exact VIN was indeed originally $29,388 before I came in to test drive!) To stop the arguing and unnecessary back-and-forth, I asked her politely to confirm that the new price of $30,888 was the price they were going to stick with, and she confirmed that this was indeed the price they would stick with and that there was no changing the price. She further insisted that I was the one who was mistaken and that the car I viewed was not in their possession, and thanked me for coming in anyways and to have a nice day. While this kind of practice is not uncommon, reading the reviews on here for this dealership really did not lead me to expect this kind of bait-and-switch behavior! If Jess had simply told me they had a pricing error and the dealership wanted to sell the car for $30,888 and not $29,888, I would have accepted this and purchased the car anyways especially considering how accommodating the staff had been, but to lie to my face and try to convince me I was delusional? This goes against my moral compass and I cannot in good conscience support behavior like this. I am uploading pictures of the sales sheet and their company's website as further proof. However, I would like to say that everyone aside from Jess (Adam, Jennifer, and the kind front deskman whose name I sadly cannot remember right now) did their jobs well and were extremely helpful and patient! I may consider reporting this to the better business bureau as well, as bait-and-switch tactics such as these are exactly why dealerships get a bad rep. Make sure to take screenshots of the dealership's website of the car you are going to purchase before contacting them for a test drive or coming in person to view the car! This will save you a headache. Also make sure the VIN is clearly visible, as Jess proved that this would've been necessary to prove the original price.

Outstanding service! After attempting to donate my…read morenon-operational van with a couple of orgs for "Kids" and "Vets", things stalled when they found out that my vehicle location was located in the parking structure of my condo. Their assigned towing company notified me that their truck would not fit and would not help me push the van outside of the structure. Skip had a truck with an adjustable boom so it would my height limitations. Donnie, the driver assisted me in getting the van out of my parking stall w/o violating any of his insurance requirements and was able to hook it up to his tow truck and get it out out the garage. Skip arranged for pick up the same day that I called eventhough I was a little out of his service area. Thank you Westside Auto Recycling!

Skip and his team was my last resource to get my car off the street. Called at 9:30 am and by 11:30…read moream it was taken care of. I choose to call WAR first due to the outstanding reviews and he didn't disappoint. Highly recommend giving Skip a call!

The premier luxury auto dealership in Santa Monica…read more Recommend visiting major motors before you decide on purchasing or leasing a new car. Great inventory selection with cars accompanying factory or factory approved warranty. Team at Major Motors are all very knowledgable. Nick, Harry and Peter are all awesome to work with. Have done a few transactions with them and find it very straight forward and reasonable. Great value if you looking for a luxury car! You won't regret stopping by and checking their inventory.

Hopefully the owner sees this and can actually help me…read more Purchased an EV vehicle from here awhile ago (March 2024). Transaction was smooth but the dealership never provided us the IRS Form 15400 Clean Vehicle Seller Report that we need to finish filing taxes. Ive called, emailed, and visited this place multiple times and they always say "we'll get back to you soon" and then don't hear anything. I didnt realize its that hard for a business to help customers with a single 1-2 page form that literally lists the vehicle details, date sold, and the sale amount. Probably takes 2 minutes of your time. Ill remove this review once somebody can actually help me.

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

SMG Auto Brokers were the best. No more wondering if you got the best deal. No more sitting in the…read moreshowroom for the "manager". The car was delivered to me. All very easy and dignified. Yohan was absolutely patient with the changing preferences. 10/10.

I made an inquiry on YELP and received a response back within minutes. When I was available to send…read moreMo the information @ my car, he responded a short while later with an offer. We made an agreement and he came out the next day at the agreed upon time. After inspecting my car we completed all necessary paperwork and he gave me a check for the agreed upon price. Mo was a quintessential professional. Everything went as expected. His service was above and beyond. In a world of often failed expectations, dealing with Mo was a breath of fresh air. I highly recommend Mo and Cali Car Buyers.

Selling a used car is always a pain and I always put it off. Moe at this company was the best and…read moremade it so easy and painless. This was the easiest car transaction I have ever had to deal with by far. We will definitely use him again when we sell our next car. His offer beat Carmax, Carvanna and all the others by quite a bit of money. When I contacted him, he came the next day to my house, took care of all the DMV paperwork and picked up the car and paid me. The whole process was less than 24 hours from my first contact with his company.

they were amazing, got a fast response, they gave me a eta to pick up my vehicle and were there…read morewhen they said they would be, would highly recommend

It was time to say goodbye to my Gigi (1996 jeep grand Cherokee) of 15 years. She and I had great…read moretimes and traveled up and down California together over the years. Fort Bragg/Mendocino, San Francisco, San Diego, etc. She saw the mountains, the desert, the beach. l got her the year I graduated Cal State LA too. She also gave me a lot of issues as jeeps tend to do! She was also stolen but thankfully found and returned! She's been through a lot. But it was time to let her go. Called Emilio and though it took a bit to get in contact with him I'm so happy we were able to set it up so he could come out and pick her up. He's quite the busy man, so be patient. My wife and I were able to have him come out the next day after we had called and spoken to him. He wasn't able to arrive until later in the night due to unforeseen circumstances BUT we were still grateful. Gave us the exact cash amount he had quoted us over the phone as well. Friendly and understanding when I started to cry. What can I say, I mean I did name her afterall! Emilio, mucho gusto en conocerlo! Hasta la próxima! Cuídese! Gigi 4/11/2011-5/20/2026

Competent, expedient, professional and fair. Thank you for making this a simple process for us…read more Recommend without hesitation.

From the owner: Cash for Used Cars, Running or Not, Get a Free Estimate. We Pay Cash for Used Cars, Trucks, Vans,…read moreand SUVs. Same Day Pickup and Cash on Hand.

everything was great, especially our service advisor Tegan, who is unmistakably highly…read moreknowledgeable of what she was doing, the process was easy from car inspection to the auction, they were right, easy to do so you can go with the$$$ right away, ez go carsss!!!

This was GREAT!! I sold my GMC Acadia to them. I was skeptical that this wasn't a legit company,…read morepartially because I had never heard of this business model of selling your car, and partially because of the name (it just didn't sound serious.) But I researched it and decided to go for it. It turned out to be the perfect happy medium between doing a dealership trade in (most convenient but least amount of money for your car) and selling my car privately (huge hassle but most amount of money for your car). I made an appointment and went to the Woodland Hills location. The whole thing took about an hour. They did an inspection, posted my car on their portal, and ran an online auction for 10 minutes where we watched a TV screen as about 50 dealers looked at my car. I got about 12 offers I think (10 is average) and I accepted the highest one. You don't have to; you could walk away if you wanted. But that offer was considerably higher than if I had sold my car to the dealership as a trade in. Maybe not as high as a private sale would have been because they are a middle man, but WAY less hassle. An hour versus weeks of fielding emails or phone calls, letting people test drive it only to be ghosted ... no thank you. They wrote me a check right there and I left my car. I had a friend pick me up. It was SO easy. I will definitely do this option again next time. I wish I could remember the name of the woman who handled everything; she was great!! Shout out to her and apologies for forgetting her name!

Incredible service. Needed to offload a car that no longer ran, but was unable to get it to a junk…read moreyard before moving. These guys saved my life. They were fair, kind and efficient. Can't ask for more than that. Thanks for your help in a tight spot!

EXCELLENT!!! CAll THESE GUYS FIRST!!! Needed to get my 2000…read moreFord Explorer picked up. I am moving out of town and tried for a week to get my truck picked up before I left. I called four to five other companies and two online places who made appointments, then never showed up. I finally called Thousand Oaks Cash for Cars. They are very professional, courteous and reliable!! My call was answered by a very nice man, who took all my info and sent Eddie over the same day to look at the car. They made me a fair offer, paid me immediately and took care of everything. I highly reccomend them. Do not waste your time calling any of the other car junk places. It was really nice to have people show up and be professional. I really appreciated their honesty and showing up when they said they would was a big deal! I wished I had called them first! I highly recommend this company!!