I took my car in for the A service, and Although Stacy the girl who helped me with the loaner car…read morewas so nice, sweet and extremely helpful. She went out of her way to help me connect my phone to carplay on the loaner. I had expressed to her that, on my own car it is not connecting like it used to. She asked me to let her know when I was coming to pick up my car and she would help me. I sent her a text to let her know I am there. unfortunately, she wasn't there, but responded and was so apologetic for not being at the dealer, but fortunately there was another guy at the drop off who helped me with it. However, My service advisor was not good at all! I will never work with him again.

I recently purchased a Mercedes-Benz E350 from Fletcher Jones Motorcars in Newport Beach, and this…read morewas hands down the best car-buying experience I've ever had. I had a few months left on my lease and was looking to get out early, but after a bad experience at another Mercedes dealership, I was honestly planning to do business somewhere else. I called Fletcher Jones the day before and spoke with Jin Choi. Even though we never met in person, he really orchestrated the entire experience. He asked about my current lease, what vehicles I was interested in, down payment options, and what I was hoping to accomplish. He scheduled an appointment that worked with my schedule and made sure everything was ready before I arrived. He even followed up afterward to let me know he was available if I had any questions. When I arrived, Tom Johnson (Sales Manager) greeted my family and me at the door and immediately made us feel welcome. I explained my situation, and he told me exactly how he was going to meet--and exceed--my expectations. He absolutely delivered. Skyler Stathos (Sales Consultant) was outstanding. He already had the cars I was interested in pulled up and ready to go. He was extremely knowledgeable about the differences between the models and took the time to understand my lifestyle--commuting, family drives, and golfing. Instead of pushing me toward the most expensive option, he helped me find the car that best fit my needs. The best part was that there were no games when it came to the deal. Skyler asked whether I qualified for Conquest and AAA incentives, showed me 24- and 36-month options, and walked through different down payment scenarios. I genuinely felt like he went to bat for me to get the best deal possible. Bradley Cooper (Finance Manager)--no relation to the actor!--made the finance process quick and painless. He was experienced, straightforward, and didn't spend the appointment trying to upsell me on the most expensive packages. He explained my options clearly and made me feel like he was on my side. Madeline Colon was fantastic during delivery. She honored my request for no giant red bow on the car, helped my wife and me transfer everything from my old vehicle, set up Apple CarPlay, and walked me through the features of the E350. She even emailed me afterward with helpful links for pairing my garage door opener and other tips. That follow-up really stood out. What impressed me most was the overall atmosphere at the dealership. From the valet to the sales managers, everyone treated us like our business truly mattered. We were offered water right away, every employee greeted us, and the showroom had an amazing energy. They even played soccer with my child in the showroom, which made the experience fun for the whole family. I never felt pressured, rushed, or treated like just another sale. I felt respected, listened to, and genuinely valued throughout the entire process. Thank you to Jin, Skyler, Tom, Bradley, Madeline, and the entire Fletcher Jones team. I absolutely love my new E350 and would highly recommend Fletcher Jones Motorcars Newport Beach to anyone looking for a first-class Mercedes-Benz buying experience.

Had the best experience with Morris at Carbeeco. It's my first time buying on my own and safe to…read moresay I was so unprepared but I have never felt any pressure if anything they were so patient with me and answered all my questions. I definitely won't hesitate coming down here if you're car shopping. Thanks to everyone that helped me during the process especially Morris and Ella.

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

I had a very favorable experience working with Eurocar. Outstanding inventory, which I believe is…read morecarefully selected, great customer service throughout the purchase process along with post sale support. Will be my first choice if I look to upgrade in the future.

I can't say enough great things about Eurocar. They have the most insane inventory I've ever seen…read morewith over 200 cars In stock, From Pistas, SvJ, Ford GT, Porsche GT2rs, they have it all. , The entire staff from sales,finance to service & the porters are all awesome. Unlike most exotic car dealers, it never feels intimidating. They treat everyone great. Eurocar truly cares about their customers. They just opened a second location Irvine. So if you're in the market for an exotic, don't wait around for allocations and games. Same goes if you want to sell your exotic. Go see them & you'll be glad you did,

I had the best experience with Rafael getting my car here! he made it go smoothly and was really…read moreeasy to work with. The manager was super transparent with us and was made the whole process a great one. Thank you guys at Newport Lexus for treating us like family!

I have been a Lexus customer since 2022. Started at the Westminster location. I ended up going to…read moreTustin due to my job location that is where I met Dennis, my service advisor. He is the reason I take my car to Newport Lexus. His customer service is amazing every single time. He helps me stay on top of my services. The dealership has nice massage chairs while you wait and down snacks. The best is the restrooms are always very clean.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

Thanks Juan and Brett for making our experience smooth and (kinda) quick. I mean these things…read morealways take time, and Independence Day weekend is a busy time for these places. No hidden packages, no fuss--in and out the door, got my new car and I'm good to go.

I have a 2026 Toyota bZ that I purchased new, and the vehicle is only about 4 months old. Two…read morepieces from the front bumper have fallen off. I brought the vehicle in because I was concerned that parts were already coming off such a new car. I spoke with Manager Brad, and I was told that it wasn't the dealership's fault and that it wouldn't be covered. I understand that damage wouldn't be covered under warranty, but the vehicle hasn't been in an accident and I'm not aware of anything hitting those areas. I'm concerned that the clips or mounting points may not have been securing the pieces properly. I took my car for its 1st maintenance at this location. When I brought it in, they did not have a mechanic take a look at the vehicle or reconsider this as a warranty issue. I'm fine with replacing the pieces somewhere else but it's hard without determining why they fell off in the first place. The manager was very dismissive. Funny thing is that he does not remember that he was the one who sold me the car. I was actually there to address the part and to trade in my Honda Insight , but I left with disappointment

I took my Macan in because the brakes were squeaking and noticed that the center hub cap emblems…read morethat I HAD were gold and had the red and black Porsche caps were switched to the ALL silver they're beat up and scratched mine were in new condition! I can't believe this ! Not only did they tell me my brakes didn't make noise they switched out my caps!! Unreal!!

Apollo is a real pro. Informative without being pushy. Always took the time to answer my calls and…read moretexts. In the end, I decided to go in a different direction but I had to take a few seconds to give him a quick nod. It was a real pleasure meeting him and I'm sure he and I will work together soon.