I had an outstanding experience at the Lake Forest branch of Orange County's Credit Union. From the…read moremoment I walked in, the staff was welcoming, professional, and genuinely helpful. I went there to open both a personal account and a business account, and the process could not have been smoother. Everything was clearly explained, and I never felt rushed or confused at any point. A special thank you to the branch manager, Anthony Tomassetti, who went above and beyond to make sure all my questions were answered and that everything was set up correctly. His professionalism and attention to detail really stood out. It's rare to find this level of customer service at a financial institution. I highly recommend the Lake Forest branch of Orange County's Credit Union to anyone looking for a stress-free and friendly banking experience.

This credit union recently updated their online banking system making it unusable on my MacBook…read more I have made various attempts to get this fixed but they are unable to fix. Not that they even made a serious attempt. Their fix was that I have updated my software which it was. They do not seem to understand or care that they are dealing with money and they definitely do not care about the Customer. This problem did not exist before their change and they want to blame anything but their own incompetence.

I had a very unique request that took weeks to get settled which I understand. Leo was an absolute…read morerockstar the entire time. He consistently followed up and made sure I got an answer in a timely manner. Leo was professional and went above and beyond for my experience!

I submitted an application online and got to a page where I was approved and asked to choose my…read moreterms. The website asked me for my ID which I submitted. Afterwards, I received a call from the "branch manager". She proceeded to ask me what I wanted the loan for and I explained to her it was for a personal purchase. After numerous and what felt like pointless questions, I told her I didn't want to go through with my application. She started to submit a new application for credit consolidation...which I did not want. I tried my best to explain to her that I wanted to apply for an unsecured personal loan and she kept interrupting me. She was very rude and I ended up speaking to another loan specialist who was equally rude. He kept interrupting me when I was asking for clarification on what documents they needed and why. I was told my application's outcome would be back in two hours. After three days, I received a call from yet another loan specialist, asking me for more documentation. I ended up canceling my application.. I will be going with another company. Overall, I can say that the Lake Forrest branch staff is very rude, impatient, and knows nothing about quality customer service. Id advise using another branch if your set on one main financial.

Great Members Services staff. Today I spoke with Jasmine…read morewho helped me navigate how to manage my business checking account better. She was so well-versed and skilful in helping me make decisions. Jasmine it was such a pleasure to work with you and I even let your Mgr Portia know how amazing you are. You helped me solve a big problem and I Thank you so very much.

The people who work there are very lazy and have an attitude not a very welcoming environmentread more

Well here I'm at Bank of America and there's no lines, they have a new manager named Johnny and…read morehe's really cool and has a vintage record player as well. I'm here to get some two dollar bills and check my account. This is my favorite Bank of America in the area.

Avoid, unless you want to spend your day waiting for service. I only came here because I have…read moreanother appointment near by, but never again. By the way, seems that the workers are only interested in opening new accounts not helping people with existing accounts.

Omar Rios is an absolute gentleman and a very professional banking and loan expert! I truly can't…read morethink of a single business with a more impressive person! Thanks Omar for your trusted expertise and warm welcome when doing business in person, by email or phone!

Opened a CD - deposited $2,500 that was immediately taken from my account - tried to finish…read moreapplication but then suddenly they required I open two more accounts. What? Nope. I immediately emailed them - they said I had to call them to get my money back. Called them - they have no record of me. The money is out of my account. They have no record of my name, address, social, phone, email nothing. Said the receipt number they gave me and the SUB number showed nothing. Really? Cuz I have a receipt that says otherwise. SCAM COMPANY! Had to file a complaint with my credit card.

Stopped by to ask some advice and the representative who assisted me was so helpful I opened an…read moreaccount. Mike was very knowledgeable about bank procedures and quickly opened an account and answered all my questions as well as addressed my concerns. I have been back a couple of times with questions (and my own predicaments), and Mike has always helped to the Nth degree. Thank you Mike and SDCCU for helping me and being there every time.

I went to the Mission Viejo office to open an account for the purpose of investing in one of their…read morecertificate offerings. I linked my existing bank account to the new SDCCU account to transfer monies (ACH). I initiated the transfer on the 20th. I did not see the deposit on the SDCCU side and when I inquired with SDCCU they told be it would take three to five days before it is posted. Certainly odd to hear nowadays and my experience with other financial institutions were not that slow. On the 22nd my existing bank informed me that the ACH was returned as SDCCU could not find the account for the deposit. When I linked the accounts there were four micro deposits made to ensure that it was the proper account. Once I affirmed the micro deposits, I sent the ACH. I'm not sure what is going on at SDCCU but this experience leads me to believe their online banking system is either old or broken. There is no help function on their app and you need to call a representative for any assistance on online banking. Frustrating at best. Good news is I have my money back and the next step is to close out the SDCCU account and withdraw the balance I placed there when I opened it. The experience was awful and not what I expected from a financial institution. Their mobile app was clunky and seemed to be based on an archaic platform with limited functionality. If you're looking for reliability and assurance of a secure and safe institution this is not it. On the positive side, the staff at the Mission Viejo office was very enthusiastic and knowledgeable. Their level of professionalism was satisfying. The only negative aspect was having to go through a credit check to open an account. I've never had that happen opening any other accounts but then I am old. Anyways, your choice on whether you use SDCCU or not. I'm just sharing my experience and dissatisfaction and if you were family I would tell you to try another place.

Absolutely recommend!! They handled our mobile home financing perfectly! Everyone is kind and they…read moreshow genuine interest in their members. I haven't had a bad experience yet and it's been several years. And now we have our auto loan with them as well!

I'm writing this review with a heavy heart after my recent experience with Eagle Community Credit…read moreUnion. As a non-profit institution, I expected empathy and support, especially during a challenging time. Unfortunately, my experience left me feeling deeply unsupported and disheartened. Despite informing them of my job loss and the challenges I faced, my requests for help, such as waiving late fees, were denied. This lack of empathy was particularly painful, especially compared to other credit unions I've dealt with in the past, who were more understanding and accommodating. Moreover, the damage caused by their subcontracted recovery company was compounded by both the subcontractor and Eagle Community Credit Union's refusal to provide insurance information. This lack of transparency made an already difficult situation feel even more isolating. In conclusion, due to this lack of empathy and accountability, I will strongly recommend that others avoid opening an account or conducting any business with Eagle Community Credit Union. Their response showed a concerning lack of accountability and compassion.

Not only we received more money then any other company but the process so streamline it almost seem…read moreunreal. The guy that helped us at the dealer to receive the vehicle and finish the process was amazing! Excellent!!!! Excellent!!! 200 %. On every angle!!!!!

Love Carvana! The made it so easy to purchase and finance a…read morecar with absolutely no hassle, I did it from my bathrob at 3 am! Didn't need to spend hours talking to sleazy salesmen. I love my car and I love Carvana for making it so easy and fair for me

​Payday Loan Money Center made the entire process incredibly easy. The customer service was…read moretop-notch, and they got me the funds I needed without any unnecessary hassle. Highly recommend them if you need fast turnarounds and a helpful team!

The lady in the counter were very helpful. I used western Union service and it was fast. Definitely…read morewill recommend their services

I have always liked buying cars from smaller dealerships. You don't have to deal with the sales guy…read morethat always tries to waste your time and show you cars that you didn't even inquire about. Joseph was straight to the point. Was very honest, no extra Bs, up sales. I have a very busy life also having a small business and didn't have time to spend the whole day at a big dealership. The price of the car was extremely great. I had several people ask how I found such a good deal. I left it to the good honest business that this place is!!!. Very knowledgeable about vehicles and a great personal relationship. I would definitely recommend this business and will definitely return in the future for any vehicle purchases!!!.

From the owner: Pre-Owned and New car sales. From Lamborghini to the Prius and everything in between.read more