My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

Drive Your Dream!…read more After spending some time shopping around for our car my boyfriend and I came across Supreme Motors. The price of the car was in our range and what really caught my eye is how immaculate condition the car was in. (All the cars looked amazing) Seriously guys-- compared to all the other dealers we went to, this car was sparkling and ready to come home. The process to purchase the car was so smooth and we had two pups to play with while we were waiting for all the paper work to go through. Was truly an experience of ease and enjoyment. Thank you so much Ehren! (And his partner! I didn't get his name but he was great too.) We appreciate you selling this car to us and wishing you good luck and many sales! We are thinking of getting the car detailed here in the future too :) - Alexis and Shane

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Like many, I sold my old vehicle to CarMax rather than trading it in with new car purchase. I knew…read moreabout the in person quotes but you can now do it all online. Long story short, between CarMax and Carvana, CarMax won. The process does take some time to complete the inspection and paperwork at the dealership but overall still easier than dealing with private party sales IMO. Pro Tip: if you own your car (loan paid off more than 30 days) but you can't find the title, CarMax can look it up so no need to order a replacement title from the DMV.

WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

Everyone here is rude and disrespectfu! There is no…read moreprofessionalism or kindness to their long time customer. I went in for an oil change and there was a misunderstanding in terms of my gap issues "free oil change". Sabrina M. Had a bad attitude from the moment she walked up. 9:45 am and she looked beat down by life. She was RUDE!!! She didn't even say hello or smile! When the issue arises instead of explaining to me the problem she told me to call and let them explain. I asked for a supervisor they supervisor was out. There was no one else to help. I asked another worker for help and he directed me back to Sabrina. I went out the dirty make shift office door to call and see what the problem was with my "free oil change" and upon my return Sabrina was sitting there with the rest of the crew talking about me. She looked scared when she saw me. I again asked for a supervisor. I went ahead and canceled the appointmen. I called Fletcher Jones in New Port and they said come on in we got specials for you and we will treat you as a valued customer. My oil change is done. No thanks to Sabrina and her crew!! Stay away from House of Imports they are all disgusting!!! DISRESPECTFUL AND RUDE!!

I bought a 2011 Toyota Prius recently and had a very positive experience. They worked with me on…read moreprice and interest rate and allowed me to take the car off the lot for inspection without any hassles, deposits etc. Neshat made the whole process was quick and easy.

I bought a 2000 Toyota 4Runner from Zee Motors the first week of October 2026…read more The car had 139,000 miles on it at time of purchase and for a car of that age, seemed great! I took it on a test drive and it ran smooth. However, on my way home which is around 40 miles to south OC, the steering wheel was shaking so uncontrollably it was making my hands vibrate. The next day I decided to take it to my trusty mechanic where they did a full "pre purchase inspection", as they call it (yes I should have had this done before buying the car) After the inspection from my mechanic, they informed me, the car needed $10k-$15k to get everything running smoothly and safely. They reported a number of issues with the car including suspension, transmission, axels, etc. Thankfully I remembered the day I bought the car, I signed a "3 day return form", which I instantly went looking for. To my relief, I was legally subjected to a return within this 72 hour window that I was still in. That day, I drove back to Buena Park to exercise my right. Justin was clearly disappointed to see me back with the car ready to return, which I didn't blame him. Up until this point, I honestly had a good experience with Justin and the rest of the team even with the unfortunate circumstances I had found myself in. The bad taste in my mouth and pure shadiness didn't appear until it came to returning the car and signing paperwork in which we both agreed the car was being returned. Justin told me I was responsible for a number of fees which would be taken out of the return such as * A vehicle restock fee (I knew and agreed to this upon purchase of vehicle) * $40 reimbursement on gas they put in the vehicle before they sold it to me * $1 per mile driven since I purchased the vehicle * a faulty dash signal they claimed came up since I drove away Justin would not let me know what my total refund would be until he had his mechanic look over the vehicle and said I was subject to refund within 48 hours. The delay on their end ended up saving me a ton of money because luckily I went home, did research and read up on local California laws. The only "fee" they were legally allowed to charge me when returning the vehicle was the restock fee and had illegally added on other fees to take away from what I was owed. I sent them an email informing them of my rights and if not handled properly I would be reporting them to California DMV Investigations Division as well as seeking legal counsel and surprise surprise, within 15 minutes of sending the email, Justin reached out and agreed to just deduct the restock fee and my check would be available for pick up the next day. Safe to say, I got very lucky with this new California law and thankfully I realized the cars faults within that return window, I know a lot of other Zee Motors customers haven't been as lucky as I. Buyer beware of this used car lot, they have shady buisness practices and seem to take advantage of customers!

Ken was able to address my issue in short order. Very helpful!! reprogrammed a new key to my new…read morevehicle. Thank you so much.

Amazing service, Ken was a very respectful and helpful guy. As well as the service guy Carlos!read more

I visited the store a little after 7 PM on June 8th, feeling very worried because I had an issue…read moreduring the ordering process. Richard kindly came over, quickly understood the problem, and resolved everything smoothly without any confusion. I've been to several Tesla locations before, but this was by far one of the best experiences. He was incredibly efficient, professional, and made the whole process so easy and comfortable. I'm writing this review to sincerely thank him again for his help. I truly appreciate it!

Extremely disappointing experience at Tesla Buena Park Service…read more I brought in my brand-new Cybertruck with several delivery-related concerns, including noticeable optical distortion in the windshield. The distortion is clearly visible while driving and causes dizziness and nausea. Multiple people have looked through the windshield and noticed the same distortion. Instead of properly documenting my concerns, the service advisor kept disagreeing with me and even said he was not going to note them down because he believed they were "within spec." I had to repeatedly ask him to document my concerns. Whether Tesla ultimately determines something is within spec or not, a customer's reported concern--especially one involving driver visibility and safety--should at least be documented and evaluated. I was also told by the Long Beach delivery team that the issues they documented at delivery would be transferred to the service center. Unfortunately, none of those notes were transferred as promised. With the advisor's dismissive attitude from the beginning, I had very little confidence that my concerns would actually be addressed. Unfortunately, that turned out to be the case. None of the issues I brought the vehicle in for were taken care of. I will be rescheduling my service at another Tesla location and will not return to the Buena Park Service Center. For a brand-new vehicle, and especially for concerns affecting the driver's visibility through the windshield, I expected a much more professional and thorough response than simply being told everything is "within spec."

Nick was great, he gave me great deal on a used Prius…read more Highly recommended, ask for nick when you come in. 10 star dealership Thank you

Very positive experience from beginning to end. Quick to respond to my email inquiry about the…read moreavailability of a car. Very warm welcome from a family business upon arrival. Worked hard to get me a great deal on the car I wanted with financing that worked within my budget and made the paperwork easy to understand. Overall a positive experience. I would recommend them highly for any car purchase.

Excellent service quick and easy very attentive and welcoming…read more Nancy L was amazing This was my 2nd purchase

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.