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    Smart Choice Auto Consulting

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Carmax

    Carmax

    3.0
    (858 reviews)

    Great place to buy or trade in!!! Professional staff and…read morereasonable pricing!! I have used them many times and will in the future.

    I came in today after speaking on the phone for three hours with finance, was transferred to…read moreseveral agents and all did not know where the other left at, it took 3 hours fill out a company application. They approve the entire process, I come in and they hard inquired my credit and asked two twice while docking me points due to their discrepancy. We drove from Venice California. They asked to check again and hard knock my credit again to check again, did not offer to amend the mistake that they made while affecting peoples credit scores. The sales man kept walking to talk to his manager his manager hid behind the chair that was visibly behind us. I asked for something in writing to provide to my creditor due to their mistake to dispute and they had nothing to provide. This place is scamming businesses and consumers alike by blaming their international customer service line. To top this off, the notes placed also showed they said they left a VM. When no call or Voicemail was ever provided, I asked to pull the recorded calls and also no recollection on twist behalf. The manager finally comes out and says their is nothing I can do. The lack of customer service is clear, the manager stated,"you got $14,000?" No sense of logic to their own inconvenience to consumers. Recommendations to report to BBB for unethical business practices.

    Citrus Motors Kia

    Citrus Motors Kia

    4.1
    (1k reviews)

    After spending three days viewing vehicles, test driving, calling, working numbers, and coming up…read moreshort, it turned out the best deal was right in our own backyard at Citrus Motors. We were on the hunt for an EV9 that matched our preferences, and came up against dealers unwilling to drop their dealer add-ons, unwilling to be transparent with numbers, and overall giving us bad vibes. Enter Citrus Motors Kia. A phone call from Walter and the manager and we were able to come to agreement on a brand new EV9 GT Line. We got there as they were closing up shop but the team stayed until we were ready to roll. Side note, this happens to be the second Kia we have purchased from this particular dealer. Last time, they were located elsewhere. The new facility on Guasti is clean and even the restrooms smell good. Cool decor, free water and coffee, a couple of vending machines, and comfortable seating are nice amenities while you wait. Also, this is the only dealer that has offered a clean and tech-savvy signing experience in my 25 years of car-buying (all electronic). And all the guys who helped us out were super cool. Shout out to Michael V. for being efficient, thorough, and professional. We forgive him for being a Niners fan. Walter was awesome, as well. The EV9 is a super cool vehicle and we're pleased to be an all EV household now. Two thumbs up, highly recommend

    I recently visited Citrus Kia after receiving an email from the Used Car Department regarding an…read moreestimate to return my lease and purchase a new vehicle. Upon arrival, I was greeted by a very kind young lady in the service department who walked me over to speak with Justin in sales. Although Justin had been called to assist me, I overheard part of a phone conversation that made him seem uninterested in helping. I even asked the young lady if he was available to assist me that day, and she politely assured me that he was. I then went to get my daughter, since it is her car, and we waited to speak with someone. Fortunately, we were greeted by Oscar -- and he completely turned the experience around. Oscar was outstanding. Professional, knowledgeable, patient, and genuinely helpful. He truly did his best to assist us and made us feel valued as customers. If Oscar had been the only person we dealt with, I would have gladly given this dealership a 10 out of 10. Shoutout to Oscar for exceptional service. I hope Citrus Kia recognizes and appreciates him. I only buy from people I trust and who know how to treat their customers -- and Oscar absolutely earned that trust. Thank you, Oscar. Wishing you a lifetime of success!

    Mountain View Chevrolet

    Mountain View Chevrolet

    3.5
    (1k reviews)

    EXCELLENT Never…read moreexpected it... Friendly, courteous, and very professional. I made a phone call in the morning and spoke to the general manager, Adrian. He took his time to prescreen, finding out what I wanted, not what was convenient for him. I gave him specifics, and he said his sales rep would call. Adrian Jr. called, and we finalized everything over the phone. He listened to everything I had to say. They worked their magic; after hearing my questions, he answered them all without negativity or saying "can't," which is huge when making a big purchase. Upon arriving at the dealership, Adrian Jr. immediately greeted me and showed me my new truck, which was ready to go. Adrian, the general manager, came out to thank me and greet me as well. I received a positive vibe and a smile the entire time. Once we sat down, I was expecting a change before putting pen to paper. BUT NOT WITH THEM!! Everything was as we had agreed upon! They never attempted an upsell. Yuri, in finance, was absolutely awesome. She knew every detail and verified the numbers. She made sure everything matched and corrected any mismatches without hesitation. She never forced upgrades or upcharges. She informed us of options, explained the pros and cons, and our decisions were made without pressure. The experience was the best, from phone etiquette to customer service - top-notch! We were blessed to get our new truck from Mountain View, and we will recommend Adrian Jr. and Yuri to anyone looking for a vehicle. We've definitely made a customer for life; my son is already purchasing his first vehicle from Mountain View. Thank you, Adrian, Adrian Jr., and Yuri; you made us feel important.

    1 estrella - Experiencia totalmente negativa…read more NO recomiendo este dealer bajo ninguna circunstancia. Desde el inicio hubo mentiras, cambios constantes de precio y falta total de ética. Los vendedores son poco profesionales, mal informados y usan tácticas para confundir y distraer al cliente. Tengan muchísimo cuidado al firmar el contrato, ya que lo que prometen verbalmente no coincide con lo que aparece en los números finales. Lamentablemente, por la urgencia, mi esposo terminó comprando el vehículo y fue uno de los peores negocios que hemos hecho. Revisen cada cifra, cada línea y cada cargo, porque no son transparentes ni honestos. Nuestra experiencia fue engaño total y decepción absoluta.

    Smart Choice Auto Consulting - car_dealers - Updated July 2026

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