High class prices and foods.....low class customer service!…read moreI drove 50 miles roundtrip from Oakland to their store in Danville on Saturday afternoon to purchase premium sandwiches for a party we were having. At 3PM I attempted to order 6 sandwiches from the deli department....the guy working there said he was out of rolls! What? Out of rolls at only 3PM? How can ANY huge supermarket run out of rolls? So, I went over to their bread department and found some rolls. He then told me he can not use rolls from their own bread dept to make sandwiches. I made it clear to him I was willing to pay extra for the rolls but he said he couldn't do it. So I went and got the store manager on duty, a nice fellow named John. John was very apologetic about having run out of rolls and he also agreed that his staff should have made my sandwiches with bread from the bread department, given they prematurely ran out of rolls. He went over and spoke to the woman behind the deli counter. She told the Manager that they never said they wouldn't make the sandwiches from alternative bread, it was just that I did not say I would be paying extra for that bread! That was not the truth. When I said to her directly you are not speaking truth to your manager and I said do not put words into my mouth, she insisted I never told the guy back there I'd pay extra for the bread! Who needs such confrontations and frustrations over sandwiches after driving 25 miles each way to buy some? I walked out. We will never be shopping at Lunardi's market again. They sure know how to apply excessive high prices to their goods while at the same time not providing any exceptional customer service! That store has some major issues with their staff and attitude problems. This is the fault of upper management not instructing their underlings what a "premium store experience" should feel like. I certainly could have gotten a more customer friendly, positive experiences from any local Dollar Store, compared to the circus I received at Lunardi's Saturday!

The butcher counter has decent cuts of meat, if you don't mind dealing with the rude butchers. My…read morebutcher today rolled his eyes at me when I asked if I could have a pork steak cut off of a pork butt that was about the width of a 12 inch ham slicing knife. Any butcher worth their salt, should know what that is. He huffed and puffed, and said "tell me inches." I told him 1 1/2 inches. He rolled his eyes again and said "there you go buddy!" I told him to forget it. They offer full service butchery, but they will hate you if you ask for anything. If you want that kind of attitude for overpriced choice beef and the same Swift Pork you can get at any grocery store then you will love it here.

We dropped by Draeger's in Danville and learned the store is in closing mode. Very sorry to see…read morethis. The staffers were above average and pleasant. There was a packed house inside the store; we wish all these shopper or looky-loos supported the store more in the past. Good luck to the staffers as they continue their careers elsewhere. Thank you Draeger's, we will miss you.

Craving their carrot cake and headed here. I came at a good time cause it wasn't as busy as other…read moretimes I've been here. The person at the bakery was very nice and helpful. Picked up me a slice of their carrot cake, a tiramisu cupcake, and grabbed a pack of mini carrot cake cupcakes. Should have known I'd prefer their carrot cake over those mini bites. My son enjoyed the tiramisu cupcake. The cashier that rung me up was pleasant. Always experienced a great experience here.

We stopped into this Trader Joe's location after having dinner locally. A bit smaller footprint…read morethan other TJ's so the variety of products & produce were smaller but still they carried the popular items. The service was friendly and helpful.

Do better, Trader Joe's. You are a local establishment and the expectation for our patrons is to be…read moreable to peacefully enter your establishment and exit without being verbally accosted by solicitors. You have a no soliciting sign, and yet refused to enforce it today and in the past. When two perceived paid agitators are standing out front, not simply greeting folks and asking or if they can talk to you, but aggressively approaching, and asserting that if you don't speak with them, it is because you will not speak with Black people. Clearly trying to instigate a confrontation, these individuals needed to be addressed. Three people approached store employees and a shrug of the shoulders, and a well they always come back, is not enough. I timed when to leave the store to avoid another confrontation. It was very uncomfortable, felt isolating, and if you read the customers in the store, you can see the annoyance and agitation Created by the two individuals trespassing at your store. Why did it take customers to call the local police to come by and ask them to leave? When I left they had not yet arrived and it had been at least 15 minutes. Do better. You should be the ones calling and you should at least try to have conversation with the customer base to alleviate the unnecessary stress that a few individuals can create. These two were only approaching females and high school males on their lunch break. Do better.

We stopped in for a quick hit and run. We needed a few items for a recipe as well as some milk and…read more1/2 & 1/2. The store was clean with wide aisles, and everything appeared to be well stocked and organized. The checker was friendly and efficient. What more could one want? The majority of our grocery shopping is done at another major chain which used to be local but is now just another cog in a huge corporate entity that doesn't seem to care about it stores, employees or customers. Maybe it's time for us to make a permanent switch. I wonder if the Lucky Store close to our house is anywhere nearly as good?

I like the people at the store & the hot food section but disappointed that the whole store only…read morestocked 1 brand of smoked salmon. This was the only one at the store which I bought today but unfortunately it tasted off and looks brown in certain areas. I opened it within 1 hour of buying it and it's well before the stated expiration. I had to throw it away and took these pics to talk to the manager but there's nothing online contact them. I don't have the time to go to the store again with the rotten smoked salmon.

Both Nathan and Maleko are the best. Great service! Done with a smile. Great people skills…read more Give extra kudos to Maleko -- he remembered my name even though I hadn't been in the store for some time. That young man will go far, I think ... -- Joe

Update on my attempt to get a good Nathan's hot dog. Safeway still hasn't figured out how to not…read moreserve burnt hot dogs. They put the hot dogs in a pan directly on the hot metal warmer surface which still burns the bun after a while. Safeway needs to invert the pan so the hot dog doesn't sit on direct heat. I bought two for lunch hoping that buying them mid-day the bun would not be overheated. The bun was burnt but still eatable. I will try again earlier and hope Safeway figures out how to keep the hot dogs warm without burning the bun and/or hot dog. I still like the other heated food. I saw a burger that looked good and hope to try one next time they make some.

This is the BEST place for fresh fish, sushi grade and to cook. The vegetables are fantastic and…read morethe pasta is good also. The best part of this is Jimmy the fishmonger. Who knows how to cook what to cook how long to cook it. Mary, who helps with the checkout is always happy and friendly.

Green Fish Seafood & Grocery is a mostly Asian supermarket that offers a variety of things from…read moremost places, though, after going there it's apparent it's mostly a Chinese market. It's located on the borderline of Walnut Creek and Alamo-ish areas, and certainly not in an area most people would be driving by unless you live in this area since it's mostly residential here, or you're driving through Olympic locally for something in that direction that's not the downtown. First things first, it's a small place. It's a local market, so it's not going to be very large. They do have their own parking lot in the front, and there's also plenty of parking in the back as well, so that shouldn't be an issue here even though the store is small. While I've seen some people note this as a Japanese market, it is not. While they carry a small section of Japanese stuff, here, most of the things are very much a Chinese focused type of offerings, from the types of produce, to the packaged stuff here. They'll have some miscellaneous stuff like a section just for pastas and sauces in the right side of the store on a rack, they're mostly a Chinese market. If you need a comparison, they're like a mini 99 Ranch. Price wise, it's about right for this area. If you compare it to other grocery market chains it's definitely not comparable, but for a local market in this area, it's not bad. The fish is indeed on the more expensive side, but it does look pretty fresh at least so there's that. They also have some to-go sushi boxes of stuff. It's nice to see they have a variety of offerings from their sushi to-go options, albeit, not cheap but at least they did look pretty good though. The sashimi boxes looked great because the fish quality appears to be great here. The only thing again, it is a bit pricey for some of these options, so just be aware of that. Green Fish is a nice little market for this area, and certainly will have a variety of things here you may be interested in. Again, it's not a large market, so just be aware of space if they do get busy. The fish counter is literally wedged into the corner of the store, but still offers fresh seafood options for those locally to buy from (albeit a bit pricey). They have offerings of various things akin to 99 Ranch, but certainly more focused on mostly Chinese and Japanese as oppose to Ranch that offers a lot of different Asian brands too. While they have pastas and sauces and stuff, that's basically it for the non-Asian market stuff. This is very much an Asian market. I will definitely want to try out some of those takeout rolls and maybe their sashimi eventually.

What a lovely shop! A friend of mine told me about a "vinegar tasting" store and was like, "Why…read morewould I want to taste vinegar." But now I totally get it! The shop ladies were so super friendly and kind. They said we could try any of the balsamic vinegar flavors mixed with sparking water if we wanted to. (But I thought these were only for salads? So wrong of me!) They have a glass jug with the sample flavor of the day already mixed with water. That was the first one I tried: Cranberry Pear. Ooh!!! It was so delicious. Not what I thought it would be. It tasted like a soda without all the sugars. It was actually quite refreshing and delightful. I asked what their top 3 flavors were: - Cranberry Pear - Peach - Sicilian Lemon I decided to try Peach. She added sparking water to it. Omg! That was even more delicious. I'm pretty sure any of these flavors will be a hit. Different flavored vinegars and olive oils adorned the walls! Each flavor has a sign with its name, what they are best used for, and what they are best paired with. I wish I could try them all but I can save that for another visit. They also sell pastas, tea towels, little bowls, and other cute things to go with their products. Also found out that Maison Benoit uses their products at their bakery. Love local businesses supporting each other!

This place is awesome! We were gifted a set of balsamic vinegar and olive oil from this store…read more Since it was gift, we had never been inside the store. I looked up the store address and went to get additional bottles because we loved them so much. When I got to the store, I was amazed by all the selections and the incredible flavors. Jenn was very helpful as I tried to narrow down my interests. I went to the store intending to get two bottles - and I left with 6! I wanted so many more but convinced myself to enjoy the 6 bottles and then return soon and try more. This place is a treasure chest. I've lived here for years and had no idea it existed. Now, it's my favorite store in the tri-valley. And it's the perfect place to buy gifts.

Wow, there are some scary reviews here. My experience was pleasant. I arrived early morning (~7…read moreAM). Staff were friendly/professional. It had a decent amount of product choices (per usual). I didn't get any on-site department options (so maybe that's where the discrepancies are?) I was in and out in 10 minutes. Area felt safe/secure. Seems fine to me.

My husband and I came to do our grocery shopping here. We had a coupon for $5 a pound for beef and…read moreshrimp, so we decided to come here and stock up. We also were able to score some pasta deals for $.99 a box, pretty cool. Service was fine. Staff was courteous.

I love all the produce and the prices. The store setup is perfect and easy to find what I'm looking…read morefor. It's clean and organized. The costumer service was top notch.

this is the only place i go for groceries! the store is always neat, has a great variety of food,…read moreand is well organized/practical (it's easy to find what you're looking for). the biggest factor for me though is by far the customer service. i've had numerous workers go out of their way to ensure that i feel welcome, feel comfortable to ask questions, and even remember me, which leaves me feeling like im friends with these awesome employees! matt by the self checkout in particular is my favorite! he always offers help, asks about my day, and provides overall amazing customer service! it makes me happy to see him:) i'll definitely keep coming back!

A lot of the previous reviews say that the pharmacy is slow. It is a bit slow since there was only…read more1 person helping the drive thru and inside line, but once we got to the front, it only took 15 minutes to get our medication. The store itself was well stocked with everything from daily home essentials, party supplies, snacks, beverages, vitamins, toys, Valentine's Day items, makeup, cleaning supplies, books, pet items, and more.

I'm really disappointed with the service at this Walgreens Pharmacy. I called in a refill on…read moreSunday, May 3rd, and was told it would be ready for pickup after 8 AM on Tuesday morning. I went to pick it up on Wednesday, only to be told it wasn't ready yet. When I explained that I had already called it in on Sunday, the employee initially said she didn't see anything in the system and told me to come back the next day. After I reminded her again that I had called in, she suddenly "found" it and told me to come back in 2 hours and that I would receive a text message when it was ready. I never received the text message they promised. I returned on Friday, and once again they couldn't locate my prescription. After more searching, they finally found it -- but they also tried to give me someone else's order at the same time. I had to explain that I only had one prescription and asked them to verify it using my phone number, not just my last name. The entire experience was very unprofessional, disorganized, and frustrating. On top of that, the drive-thru wait was over 20 minutes. For something as important as prescriptions, accuracy and communication should be a priority. This pharmacy seriously needs to improve its customer service and organization.