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    Safeway

    2.5 (250 reviews)
    ModerateGrocery
    Open Open 24 hours

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    Door doesn't close well

    This place has a dirty bathroom fried bean such a big brand grocery store, piss all over the bathroom floor. Very un sanitary how can any employee go to the bathroom in peace like this either? Whoever runs to the store needs to get reevaluated as a manager. And or fired I came here about a week ago as well, and the bathrooms were still the same dirty wise. Something like this, especially in a busy area and what its brand name the batteries need to be cleaned every day.

    Their copy that they kept. "Blue" was added after she read our results. No communication because, who cares?

    0 stars for the bakery. They put the color of our gender reveal on the outside of the cake. We confirmed before (and confirmed after the fact with the manager) that they can do a gender reveal cake and have it done by the time we wanted it. We were a bit uneasy because it seemed she spoke little English, but she also seemed to understand us. We figured they do this day in and day out, this is their profession. They are the experts. We filled out their form for a gender reveal cake and gave them our results. She opened the paper, smirked, and handed the results back to us. When we picked up the cake, we watched them from the counter box up our blue cake. The Safeway bakery counter is where we found out we're having a boy. Everything was selected white, with added pink and blue flowers along the top edge of the cake. We put a question mark in the lettering section on the form so they could write it on top of the cake. This whole set up screams gender reveal, right? If you're going to hire people that speak little to no English and could not care less about doing the correct job, please micromanage them, because they ruined a moment we'll never get back and will never have again. I don't care what their native language is, but if you're working face to face with customers and English forms, speak and understand English. Also hire people that care and communicate. At the end of the day, they don't care. They don't care that they wrote blue in the wrong section. They don't care to communicate with each other. They don't care that they ruined something that was supposed to be fun and special for me. No consequences, no retraining, nothing. They clearly didn't get that this is a gender reveal cake and we communicated to them that it was. I blame the manager. 10/04 around 11:30 am if you want to view our reaction to having a boy, which was supposed to be a moment between my partner and I only. But glad San Ramon Safeway bake crew got to join us I guess...

    Gluten free cakes.

    The sadness that this the gluten free cake section. It's hard to find a gluten free cake option but these are usually good. It's unfortunate that care is not taken with the presentation and package.

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    No one working in the Deli Department! Couldn't get any service and finally left. They should make a better effort in this department.

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    Wait at deli with no line is always 5 to 10 minutes when not busy. Even if you call deli they will forward your call to meat department.

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    Really bad customer service. Wish it would improve but it hasn't. Called the manager a few times about it.

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    Safeway Reviews in Other Languages

    Ask the Community - Safeway

    Does the coinstar kiosk inside Safeway still available to use around this time at 11:00 pm in Sam Ramon Valley Rd?

    Yes!

    Does Safeway sell dry ice at this location (San Ramon Valley Blvd, San Ramon)?

    I know food Maxx has them if there's a store here. I actually bought 3 bags of them the other day and it's so awesome to have they last for a few days. This was the first time I ever experienced dry ice from my boyfriend.

    Don’t See Your Question? Ask Away!

    Review Highlights - Safeway

    I've used the floral department for several occasions recently and have been very happy with my orders.

    Mentioned in 4 reviews

    Read more highlights

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    Lunardi's Markets

    Lunardi's Markets

    3.6(236 reviews)
    3.4 mi
    $$

    I placed a special request for 10+ lbs. of beef on Wednesday to be picked up on the following…read moreSaturday. Robert the meat Department manager stepped up and made it happen. Everyone at the party enjoyed the Steaks! Thanks, to Robert and his team for taking the extra step to make it happen on time. We'll see you again before our next outing!

    High class prices and foods.....low class customer service!…read moreI drove 50 miles roundtrip from Oakland to their store in Danville on Saturday afternoon to purchase premium sandwiches for a party we were having. At 3PM I attempted to order 6 sandwiches from the deli department....the guy working there said he was out of rolls! What? Out of rolls at only 3PM? How can ANY huge supermarket run out of rolls? So, I went over to their bread department and found some rolls. He then told me he can not use rolls from their own bread dept to make sandwiches. I made it clear to him I was willing to pay extra for the rolls but he said he couldn't do it. So I went and got the store manager on duty, a nice fellow named John. John was very apologetic about having run out of rolls and he also agreed that his staff should have made my sandwiches with bread from the bread department, given they prematurely ran out of rolls. He went over and spoke to the woman behind the deli counter. She told the Manager that they never said they wouldn't make the sandwiches from alternative bread, it was just that I did not say I would be paying extra for that bread! That was not the truth. When I said to her directly you are not speaking truth to your manager and I said do not put words into my mouth, she insisted I never told the guy back there I'd pay extra for the bread! Who needs such confrontations and frustrations over sandwiches after driving 25 miles each way to buy some? I walked out. We will never be shopping at Lunardi's market again. They sure know how to apply excessive high prices to their goods while at the same time not providing any exceptional customer service! That store has some major issues with their staff and attitude problems. This is the fault of upper management not instructing their underlings what a "premium store experience" should feel like. I certainly could have gotten a more customer friendly, positive experiences from any local Dollar Store, compared to the circus I received at Lunardi's Saturday!

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    Safeway

    Safeway

    2.6(297 reviews)
    3.0 mi
    $$

    Breakfast is my favorite meal of the day.... They have a mini hot bar here and it was perfect to…read morestart by 6am day! Please come and create your own adventure

    Prices are insane. Used to come here regularly but now I feel like even Whole Foods is cheaper…read more I recommend Costco and Trader Joe's and Walmart (Alcosta neighborhood market usually) over Safeway any day. Even if it's 2-3 times longer of a drive from my house in Windemere. I haven't been to Safeway for a long time. If you must go, use the rewards app. I remember there being some decent deals and fair prices only with the app. Otherwise I wouldn't even consider buying 99% of the things here. I'm sure if you looked you could find stuff that wasn't overpriced but the general trend for regular grocery shopping feels like I spend twice as much or more here for the same things I'd get at other places. I don't know how true that is but it feels that way. It's a shame, I had good memories walking here with my friends after school in high school over a decade ago. Like around 2014-2015. It was also convenient having a place open 24/7 (before 2020) that was like a 5 minute drive away. Not like I often go out from 2-5 AM anymore anyway, not like back in my college days, but I got good use from that. I remember having to squeak a squeak toy and talking to Ricardo the cashier. Hope he's doing well, I never come here anymore so I don't know if he still works there but he was my favorite. Also Cal from DVHS was great, I actually knew his brother. I don't think he works there anymore since he was a kid back then. Or maybe college aged but I think high school. That was maybe around 2019.

    Photos
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    Groceries.

    Walmart Neighborhood Market

    Walmart Neighborhood Market

    2.8(228 reviews)
    4.0 mi
    $

    Close by and convenient. Go here often, it's not my favorite but it's close by and of course…read morecheaper than other chains. Pros: It has what I need for everyday living. Con: the vegetables arent great which you need to be very picky of the vegetables and eat them right away or it will spoil. The place is not as clean as I would expect for a newer place and not all staffers are helpful. They try to avoid eye contact so you dont ask them for help.

    I am not a big fan of Walmart at all and never have been. This Walmart is more like a supermarket…read morethan a normal Walmart as it has more groceries, produce and other items you'd normally find at a supermarket. Unlike a normal Walmart which is more like a retail store. Or a super Walmart that is both a supermarket and a retail store. This one is just more a supermarket feel than anything else. The reasons though why I am giving this Walmart such a bad rating is because it suffers from the same problems as most Walmarts. From having a very dirty and unsanitary feeling. The floors are extremely dirty and not clean, the bathrooms same problem are not very clean and always smell really bad, and of course the service is not good like most Walmarts. As for food options, it's what you'd expect at a Walmart. From mostly foul and not good quality produce, to meat that isn't good quality and likely to go bad in a short amount of time, to also being a bit overpriced even for a retail store. The only reason I am giving this store a 2 not a 1 star is because at least, it sells products that you can't get anywhere but Walmart rather its at a normal Walmart or Neighborhood Market. Such as the Cazo De Oro Tortilla chips, to specific juices to so much more. But I still prefer to shop elsewhere than Walmart.

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    Safeway - grocery - Updated May 2026

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