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Skyline Tree Experts

4.3 (89 reviews)
Open Open 24 hours
Updated 3 weeks ago

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Services - Skyline Tree Experts

Tree care services

Disease management - trees

Tree pruning or trimming

1 More Service

Tree removal

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Joel has come out to our house multiple times to trim all of our trees and it's been fine. Until recently in December they trimmed all our trees including a palm tree. The bark of the palm tree "fell" midway in two areas while they climbed it, which he claims was not their fault bc it was dry. Okay fine but I texted him 3 times over a month to ask him about this bc it looks terrible and I finally got a response today. At this point he says it's not damaged but I think it really looks terrible. I asked him to come back and peel just the top portion until to where the bark fell when they trimmed the leaves and he said it would cost me up to $1,200 for one palm tree. Although, I understand there might be an extra charge for this particular service, the palm tree bark was intact before they climbed it and as a returning customer I just expect a certain level and quality of service. Maybe in the future you can call the customer when the damage is caused and let them know there's an issue or maybe an extra charge to clean it up and give them that option instead of ignoring their messages. If you honestly think this was a job well done then we won't be using your services anymore.

Continuation of the conversation.
Luis M.

If you are looking for a reliable and a professional company, please avoid working with this "Company" We hired Skyline to work on a Tree damage report that needed to be submitted to the City of Palo Alto. After agreeing to pay $2000 upon the report approvals by the City of Palo Alto, we pay a $1000 deposit to Joel Valencia, who called himself as the Company Owner. The report was rejected by the City and needed to be corrected by the Arborist. Trying to communicate and talk to Joel about the work was nearly impossible, he refused to work with us, claiming he didn't receive a payment and he didn't have time for us at the time. A week later, he replied back to us with a message notifying he will look at the email within two weeks, so we needed to wait for 3 weeks to hear back from him. He also mention that he doesn't like to work with Asians because Asians are cheap and they will do whatever it will take to avoid payment. He also states that $1,000 is nothing for him and lastly he is calling us ignorants. We will be hiring another company that is professional, cares about their clients and has a team that can provide the actual services. Skyline Tree is a very small company and yes they might be able to trim a tree and do clean up work, but they don't have the experience for delivering professional services, especially when dealing with the Counties regulations. Save yourself some trouble. Hire a more established/professional company, a company that has a customer service department/team. Don't deal with a one man show company.

Before

Joel and his crew did an awesome job on my overgrown tree! The communication was great, and they left my yard nice and clean. I would gladly recommend Skyline Tree Experts to do the job right! Thank you

Living Oak tree professionally trimmed.
Brady G.

Joel and the team are true sculptors! We have an ancient living oak tree that now looks like a beautiful giant bonsai. It was professionally trimmed with care to ensure proper light, airflow, stability, and aesthetic design. The team was responsive and helpful with every request or question we had. They were very careful with our property & the health of the tree. I will definitely be calling Joel and Skyline for our future tree work.

Crew at work

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14 years ago

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Joel V.

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9 years ago

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Joel V.

Your words are appreciated!!

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8 years ago

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8 years ago

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Joel V.

These are awesome words, so grateful! Thank you

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9 years ago

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Joel V.

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10 years ago

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Joel V.

Thank you so much! We appreciate your kind words.

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9 years ago

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12 years ago

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Joel V.

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11 years ago

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Joel V.

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Review Highlights - Skyline Tree Experts

Joel and his crew were fast and tidy in the removal and stump grinding of 3 large trees in our backyard.

Mentioned in 54 reviews

Read more highlights

JC Tree Experts - Spider lift that reaches 40 feet across and 72 feet in total height. Innovative tree work.

JC Tree Experts

(323 reviews)

Evergreen

These guys did a great job and left the place spotless. Very polite and on time. Trees look…read morefabulous

Javier from JC Tree Experts came to give us a quote on pruning two citrus tress. We were impressed…read moreby his professionalism and clear knowledge of the task at hand. Of all the companies that provided quotes, JC Tree Experts was the most detailed. Some simply scribbled a price on their business card, but JC Tree Experts emailed a detailed quote explaining exactly what work was included, debris hauled away, etc., photos of the trees to be worked on, arborist certification, and even their insurance certificate as evidence that the company and their employees were covered in the event of accident or injury on our property. This was by far more than any other company provided, and it was a clear indication of their level of professionalism. Theirs was not the lowest quote, but was much more reasonable than some. They arrived as scheduled to do the work - in fact, a little early. It was a large crew with two large trucks and a wood chipper. The crew confirmed the expectations with us and set to work. They were all cheerful and friendly, but worked quite efficiently, completing the work in less than an hour. They did a great job on the trees, cleaned up all the debris completely, and even used a blower to make sure they didn't miss anything. I wholeheartedly recommend JC Tree Experts. They simply could not have done a better job!

Skyline Tree Experts - treeservices - Updated May 2026

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