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Sky Zone Trampoline Park

3.6 (72 reviews)

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Anissa W.

5/29/22; Where do I begin? I'm very irritated, but let me tell you the story. My son's dad was in communication with Defy staff & set up a SURPRISE bday party for today. He paid the $75 deposit knowing ahead of time we wouldn't have the full 10 people jumping. We were fine with paying the bday group price. The birthday fun was set up for 4:30-6:30 pm. The first hour was for jumping & the 2nd hour was for the party room festivities. I was jumping with the kids until they said on the loud speaker for our wristband color to take a hike. At that point (5:30 pm), our party room should've been set up. I go looking for my son's dad & he's at the counter speaking to management. WHY???? Because Defy staff allowed someone who had NOTHING TO DO WITH COORDINATING/PAYING FOR THE PARTY (his stupid, nosey, ignorant mother) come to them telling them that not all kids showed up in an attempt to get passes to jump another day. WTF?!?!? How dare she. The staff, without speaking to anyone besides this STRANGER, cancelled my son's party!!! Again, WTF?!?! No party room set up. No pizza. No drinks. Only the cake we brought in. When I tell you I could've knocked his mom into next week, I was really ready to. My son knew nothing about this plan, so he was having a blast just jumping. BUT I DID!!!! And they shouldn't be communicating with anyone besides the one who set the party up in the first place. In the end, they partially set the party room up for a FEW MINUTES for us to just have cake & their nasty Dole Lemonade 2-liter, but that's about it. I blame them 50% because this isn't the way to handle business. No one should be able to make changes to something that was already set up. She literally was a stranger to them coming in there pushing her weight around like she was important & they fell for it. My son enjoyed himself & I'm sure he'd want to jump again, so I'm giving them 4-stars in the end. I will deal with the meddling grandma later...

Trampolines
Jahmelia B.

My kids love going to trampoline parks and I love that they get to burn some energy so it's a win win. The trampoline area is clean and has good sight lines. As a parent I also really enjoyed all of seating areas they had for parents and adults. You do have to have special socks to jump in so if you don't have the special trampoline socks be prepared to shell out a little extra cash for those. My kids really enjoyed the variety of activities: dodgeball, basketball, trampoline park. Ninja course area and rope swing. The only downfall was the cleanliness of the bathrooms. The bathrooms were dated and dirty at the time of our visit. Overall I'd come back here again and would recommend a friend.

Video of employees playing dodgeball outside of netted fenced area! So disappointing!
V B.

If you have little kids DO NOT bring them here! The employees play dodgeball outside of the netted area! Young men playing harder than the kids! You have to watch your kids to make sure they don't get hit! And, I spoke to an employee about it and nothing was done! Again, DO NOT bring your little kids here!

I love this place and my kid loves it. Just sending good vibes and request to corporate to maintain and repair this place. Sadly, lot of things are falling apart. Simple updates and upgrades will make this place awesome.

Quantina T.

Jumpology is a family-friendly establishment! It's a mega indoor trampoline park that offers, basketball, dodgeball, and endless jumping! If you are in search of a fun way to burn calories this is the place for you. Jumpology brings out your inner child and forces you to literally jump to your limits. We frequent Jumpology due to it being a favorite of my little cousins. My entire family jumps from ages 5-55. This places gets your heart racing and adrenaline pumping. The staff is very courteous and helpful. They definitely take their job serious and their goal is for everyone to have safe, clean, fun! Parents don't be shy! Get out there and have a few jumps. It's well worth it!

What's Missing here?
Kelly G.

They have issues with honesty, in regards to true costs. My first surprise was the additional cost of gripper socks, that must be purchased from them. I believe they charge an additional $3.00 per person. I understand the need, but not the fact that you can't bring your own. Then there are signs displayed on the front door and inside, pay $10 for a 30 day pass. What they don't tell you is you have to pay Full Price for the admission, PLUS the $10 for the pass. So, it's not $10. And, no where on the signs is there any indication of additional terms - nada nothing! I have included pictures, so you can see exactly how it was misleading & false advertising, IMHO.

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4 years ago

Defy is a fun place!! The kids absolutely LOVE it and it's nice and clean, so that makes me as a parent happy.

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Ask the Community - Sky Zone Trampoline Park

Is this place just for kids, or can adults jump around on trampolines as well?

It's for all ages

Is there a bar?

No bar there, nothing for adults at all

Don’t See Your Question? Ask Away!

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Sky Zone Trampoline Park - Blind spot

Sky Zone Trampoline Park

2.1(83 reviews)
43.8 mi

I've been coming to this location for 10 months. Over the course of that time I think there is a…read morenew manager who instilled some stricter rules. Wouldn't be against these rules if it actually made sense. 1. They took away the dodgeball area 2. You can no longer sit outside the trampoline area to watch your kid. There are some parts of the trampoline area that now have a blind spot without the ability to move on the blue carpet. 3. When I asked why the change, was told the employee he didn't know. I have photos to show the blind spot . 4. I've been reprimanded for using a water bottle. I'm sorry but I'm not going to apologize for my son needing to drink water, nor am I going to buy a $4 bottle of water from you. 5. Every time my kid is in the toddler area there is an employee almost right behind him to pick up. It's beyond weird. 6. They have limited how many big balls can be out in the soccer area 7. Today I witnessed an employee tell a couple kids they aren't allowed to do backflips on the trampoline area. 8. I also got reprimanded for having my own bottle of water hidden away in my purse. 9. Basketball had been down for awhile too We have an annual membership and I can't imagine wanting to renew. This place is getting way too controlling. Here is a photo of the blue area I am speaking of where you can no longer watch your kid.

My daughters and I pay for the monthly VIP membership. We showed up at 7:15 PM and staff wouldn't…read morelet us in. They told us we need to show up by 6 PM two hours before closing at 8 PM. These membership times are impossible for any parent that has a full time job.

Photos
Sky Zone Trampoline Park - Added more restricted areas so parents can't keep as close of an eye on their kid

Added more restricted areas so parents can't keep as close of an eye on their kid

Sky Zone Trampoline Park
Sky Zone Trampoline Park - Sweet girls

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Sweet girls

Urban Air - Let 'em NINJA!!!

Urban Air

3.1(19 reviews)
42.7 mi

Brought my family here when I had my children for spring break and they all loved it! Definitely…read moregoing to be returning next time we're all together again. Fun and inclusive for the adults, a good workout for sure! A+

Urban Air takes zero accountability for how their memberships are presented to customers. At the…read morecounter, the employee explained that the subscription could be canceled at any time and even mentioned she had seen it done before. Based on that information, I signed up. There is also pressure at the counter to make a quick decision, especially with a long line of customers waiting behind you, which makes it difficult to thoroughly read and understand the contract in its entirety before signing. After realizing the park's hours of operation did not work with my son's and my schedule, I immediately reached out by email requesting to cancel the membership. My request was denied. I also explained the financial hardship caused during the government shutdown, contacted corporate directly, and submitted a formal letter, yet they still refused to work with me. Unfortunately, this experience showed me that this park is not customer-focused. Customers are locked into a strict 12-month contract regardless of whether the membership becomes unusable, financially difficult, or was originally presented in a misleading way. PLEASE CHECK BUSINESS HOURS AND THE CANCELLATION POLICY CAREFULLY BEFORE SIGNING ANY CONTRACT.

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Urban Air
Urban Air - Our host CeCe is full of energy

Our host CeCe is full of energy

Urban Air

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Sky Zone Trampoline Park - trampoline - Updated May 2026

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