I loved seeing all the children play, bounce, and flip around. They were so happy. We registered and paid for admission and cool socks that celebrate St Judes Children's Hospital. Fun with a purpose. The checking was very easy and the staff is very gracious, kind, and efficient. I did learn that I needed to bring my water bottles from home instead of paying $3.50 for a drink from the event's snack zone. Parking is free, great and there is a lot of it available. Everyone is friendly. I will play with the children next time we come. It looks like fun to me. read more

See all

We've had a membership with SkyZone - Chesapeake, VA since it was called Cloud9! My son and now 17 and we've been trying to cancel our membership for nearly 3 years with no success. Kept getting the runaround. I called the park today and spoke to an associate named River. She was professional, pleasant, and patient. River helped me get to the bottom of the situation quickly. Thanks to her, we were able to cancel our membership. Had she been working there 3 years ago, we could've saved over $600! SkyZone gets ZERO stars! River gets FIVE!!! read more

This was one of the most uncomfortable and unprofessional experiences I've ever had at a family venue. The facility was filthy and clearly neglected: * No soap in the dispensers * Toilet paper scattered all over the bathroom floors * A completely broken changing table that made it impossible to safely change a baby For a place marketed toward families and children, this is unacceptable. What made the situation far worse was the behavior of the Operations Director, Logan Lortz. When I brought up concerns about the condition of the bathroom, he openly told me he "didn't care." During our entire visit, he instead followed me and my children around the facility for well over an hour, obsessively watching and policing every little thing my kids did to the point that it became deeply uncomfortable and concerning. Instead of addressing legitimate sanitation and safety concerns, management chose intimidation and harassment. We ended up leaving early and canceling our membership because the environment felt hostile, unprofessional, and completely not family-friendly. Parents should seriously reconsider before bringing their children here. read more

Sky Zone Trampoline Park - Broken charging table. Unable to change any baby on here - Trampoline Parks Near Me - Chesapeake, Virginia

See all

Wouldn't honor online promos. Wouldn't even sell us a day pass. They would only let us sign up for a membership, which makes no since because we're just going to cancel it. Was 6 pm, so we should have had 2 hours bounce time. Then they said they had to stop jumping at 7:45, then made them stop at 7:30. So we got shorted big time. Had they told us that, we wouldn't have purchased. And horrible customer service. On top of this, they have no real food, but if you want to bring any food from outside, it's a $50 fee. Biggest rip off ever and super ghetto. read more

Came here for my bonus baby 12th birthday party. Hubby set up the party. The kids had a blast. Clean party rooms and pleasant staff. The foam ball pit of doom beware, lol. I fell off the obstacle course and Lord have mercy I couldn't get out of the foam block pit without help. Yup big kid at heart 39 going on 40 Im going to act my age from here on out though!!!.‍ The trampolines were very addictive. My kids ages were 16, 14. 14, 12, 12, 10, 6 and 4 in our party. They were not ready to leave when it was time to go. My oldest two came here a few years back when it was Cloud 9. Glad they all enjoyed themselves again. Parking was bountiful, and that's a plus especially for large groups of people. They do sale snacks on site as well. read more

See all

Took my 4-year-old to Sky Zone Chesapeake (Greenbrier) and it was a total letdown. The obstacle course was closed, the foam pit was falling apart and got all over our clothes, and there wasn't much to do besides basic trampoline jumping. We paid $59 for a 90-minute pass for two (even with the military discount) -- definitely not worth it. My kid was bored after 15 minutes. Btw, the staff watches you like a hawk the entire time. Very irritating. read more

Had my son's birthday party there and JuJu, Christian and Kris were AWESOME!!! They made my son and his friends have an extra good time. They kept the boys amped and made the games competitive, which was hilarious to see. Juju accomdated my son very much and I had to give him a tip!!! Highly recommend this trio during your summer visit because Kris is in college. read more

This place is way too small for the amount of people they're allowing in. There's not a lot of places for observers to sit, and if you're here on the weekend it's a nightmare. read more

What used to be cloud9 is now Defy. Location is a little hidden but the gps with get you right there! If you know where the greenbrier mall is it's not far past that. We were told today that they will be doing a remodel soon. And getting newer mats and adding some fun things! Which will be so nice to see! We got the basic membership since my kids enjoyed it so much! $21 a month. You can come everyday for two hours. And on the weekends until 1pm what a great deal! If you plan to come often! It's also nice they let one parent attend and help with little kids. We came right at 9 am when they opened for the little kid hours and nobody was there and then around 10 a few family's. Wasn't crowded at all! My kids have a blast and love to dodgeball area! They do have two party rooms that looks so nice and fun! My kids my have a future party here! Also two bathrooms nice and clean, Lockers as well for shoes and items, two water fountains one was on today, and also a few little arcade game, and one little vending ice cream machine. Also at the front seat they have slushees, drinks, chips, and candy. read more

See all

BEST BIRTHDAY PARTY EVER!!!!!! My little 7 year old niece had her birthday party here. Everyone went wild over this place. The young ones of course loved it. Im talking about the adults. We are in our 30's and 40's and Loved, Loved, LOVED it!!!! I could do this everyday. It is just so much fun. They have it in sections. Dodge Ball room with trampolines was brilliant. Hard to hit a bouncing target. The trapeze ball pit was funny I had never sunk into a pit of foam before. It is even more hilarious when you need help getting out. I laughed so hard. Oh so much to do you just bounce everywhere. Like I said Best kids Birthday Party I have ever gone to I think my husband and I want to go just for a fun date. read more

See all

This place sounded like a lot of fun when I was invitied for my Godsons Birthday Party. He just turned 6 :) However my expectations for this place were clearly wayyy to high! For instance this place was very hard to find and I actualy drove past it a few times with the GPS on. Next the parking lot was ridiculous, and on this specific day they were turning people away due to the Jump Park being at their max capacity . Walking in was chaotic with no direction as to where to go, overcrowded, and not many attendants were on the floor & It was difficult to tell who was staff and who was a customer. They have these different areas for children to jump into giant soft cubes, hang on ropes over the ball pit to jump on, super basketball jump areas etc etc. My issue was all the safety concerns. I didnt hear/see any rules or regulations anywhere. Kids who were around ages 4 -6 were also playing in the same arreas with kids ages 13-17 with no concern for possibly injuring one of the smaller kids. The giant soft cubes pit had no staff to make sure kids were not jumping on top of each other, I saw so many moments where kids were a hair from colliding. Kids running instead of walking & without checking their surroundings. Also none of the staff seemed to be smiling, especially working at such a cool establishment as this. I would be having a blast! The playlist they were playing througout the venue was pretty fire though! I personally will not be returning to this establishment & have advised my friends to not have birthday parties here as well. read more

Bought Groupon tickets a month ago. Went to use 3 of them today and was told I had to wait 30 minutes to use them because they already checked people with other Groupon tickets in. There weren't many people in there. I don't know what the women's restroom looked like, but the men's room was in sorry shape. It's been like this over a month. Outside, there was trash and used socks every in the shrubbery. I will say my kids had a good time jumping. That's the only reason I gave it 2 stars. read more

See all

Took grandkids ages 2, 6, and 8 to jump for 90 minutes. Plenty of time to get the wiggles out. Grandson loved the trapeze and falling into the foam pit. Lots of trampolines for multiple people to be jumping at the same time. Had lots of fun playing on the obstacles that would swing and land into the foam blocks. Basketball hoops added to the fun along with a dodgeball court. Definitely will take kids back on my next trip. Very clean environment and friendly staff. read more

Sky Zone Trampoline Park - Trampoline - Trampoline Parks Near Me - Chesapeake, Virginia

See all

Expensive and they need to spray for roaches. I mean for the cost of the membership or daily rate they can afford to spray for bugs. Who knows what's breeding in that foam pit. read more

Sky Zone Trampoline Park - Roach example - Trampoline Parks Near Me - Chesapeake, Virginia

Staff was impatient, bathrooms needed supplies, several of the attractions were broken. Pits had new cubes on top but the bottom cubes smelled read more

Formally known as Defy, now Sky Zone has taken over and revamped the entire place. So much more clean and put together than what it was during its time as Defy. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Chesapeake, Virginia

See all

0 STARS!! Booked a birthday party for my daughter who turned 14. This place was packed and standing room only for adults. No adult supervision and was being ran by teens basically. The people who checked us in the for party could barely look at us and had NO energy to deal with people. I booked the Mega Party package for basically $400. Kids jumped for 2 hours, then got the party room for an hour. A group for young adult males, stood outside the party room asking EVERYONE who walked into the room if there name was my daughters name begging us for pizza. They even were brave enough to walk into the room and ask for the main parent and then proceed to ask for pizza. My husband told them if they weren't paying for the party .. they needed to leave. The "party host" if you even wanted to call her that was friends or knew those young male adults and did not even tell them to leave us alone. This location is disgusting. The male bathroom had pee all over the floor. The women's bathroom had no toilet paper. My daughter did not get any of the party favors that I paid for with booking the Mega Party Package. The rinky dink "security" guard they had working the door after dark wasn't doing anything and the facility smelled like weed the entire time. I need to know what kind of kid friendly facility needs a security guard after it gets dark. Less than 24 hours later my daughter wakes up and has hives all over her hands, arms, and legs. I am tempted to reach out to the health department regarding the conditions that should be in place. This place is far from being clean and sanitary. I have reached out to this place multiple times with no answer. I'll be disputing my charges on my card and getting my money back for a crappy birthday for my teen. read more

Sky Zone Trampoline Park - My daughter's legs after jumping at this trampoline park on 12/16/23. - Trampoline Parks Near Me - Chesapeake, Virginia

This is my third review. Today, we attending another birthday party here. Of course the kids loved it! But as a person that is anal about feet and smells... It smelled like a locker room inside. All the smelly sock smells were hard for me to dismiss. I'm so sorry about my honesty but this is my second time complaining about the unpleasant smell. The facility is a big hit for kids and perhaps they cared less. I recall moments of childhood days on the trampoline and as long as their feet wasn't dirty the thought of feet didn't bother me too much. I believe that their is one way this trampoline park could improve.. Just a tip: In my opinion, they need to get the place ionized to remove the indoor doors. An ionizer, helps me take away odors in my house. I would love to come to this place knowing I wouldn't be bothered by the heavy aroma. I know I cannot be upset knowing people bring their kids and even adults alike leaving behind their musty smelling shoes as they leave to go jump. Sometime arm and hammer cannot remove the athletes foot that some people suffer with. But anyways, I do love that my kids left the place happy and excited to come back. It's easy to get waivers filled out online and to have your parties hosted here. The price is reasonable and the only trampoline park that i know of in chesapeake. New Updates:: I have to be honest, i was impressed! Everything has changed since my last visit here. It's been more than a year since my review. I was a little skeptic coming back but I was happy i went! My kids were thrilled to be back. What kid would pass out on jumping?! Great thing now is that they all need socks here! The socks are very cute. We had the red white and blue socks with stars... the patriotic sock. I loved the star grippers at the bottom. Since last time I came, it was cheaper in price to jump but in my opinion, it was unsanitary having children with smelling feet jumping across the trampoline park. Now price is up and kids cannot jump until you pay for their mandatory socks. In line the kids get rehearsed on the video monitor of the rules, of what you can and cannot do. It taught the kids the safety rules. whichgave me a sense of security knowing that the kids are aware and briefed what and what not to do. I was impressed to know know they've updated the place. I loved that we came at night time, it was slightly dim with neon bright lights. The staff also played a game of hot potato with a ball for the kids to have a chance to win for a free entrance to come back on their next visit. They were playing against big kids. They tried their best... My kids would be so glad to come back here for another worth while event. The only drawback I didn't like was that the lockers were all taken. It was hard to find a location to put our shoes. But they had open cubbies available which worked fine. read more

See all

I would not suggest for toddlers, but my 12 year old loved it. We go every other week so he can give his eyes a break. My toddler loved it but it's too dangerous for her. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Chesapeake, Virginia

This place was absolutely amazing. We bought a homeschool membership and went during school hours and there was no one there except our friend and one other family. The staff was super accommodating and understanding with my autistic son who has expressive speech delays and sensory issues. I love that even though i didn't buy a pass, i still was able to walk around and supervise my kiddo and have easy access and it was also great they have so many staff around to make sure everyone is safe. I can't recommend this place enough. read more

See all

My young kids had a blast here, but we aren't going back. There was ZERO supervision of any kind. I didn't see one adult working there the entire two hours we were there. Some of the teenagers or younger people working might have been "adults" by definition, but not by ability to be in charge of a place like this. Most of them were very young, leaning on walls scrolling through their cell phones, standing in groups and gossiping (as young kids do), etc. The parents of kids who were playing there were more in charge of keeping an eye on safety than the employees. Many times we would see little kids getting run over by bigger kids or teenagers, little kids falling over and unable to get up because large kids just kept running and jumping around them and so on. I wouldn't recommend this place for young, toddler aged kids read more

Great spot. I love the workers here they are always happy nice and helpful. I know they must be thinking they have so much going on but they are always on it with the customers. We love coming here for the kids. Always clean and busy. It's so much easier if you do it online it's faster and don't have to worry about going in and waiting. This is a great spot for fun and get the kids out and burn out some energy read more

Sky Zone Trampoline Park - My kid in her element - Trampoline Parks Near Me - Chesapeake, Virginia

My Kids love it here and it is always great for them to burn off all that extra energy. The weekends are busy and that means lots of bodies flying around the place. They need more sofas and chairs for non-jumpers-i.e.parents. to sit. Right now there's a summer special $59 til 9/1/19 to jump til your heart explodes. No time limits. Just have to purchase a pair of their jump socks for $3. Birthday parties are pretty good for the price. Free jump socks for jumpers and 2 hours of a private room...one hour of jumping. read more

...Now known as "Defy". I scored a few passes and was told the weekend is busy so come early. So, come early I did! I took my kids at opening time, and no sooner than an hour later the place was PACKED. They weren't lying. The staff is what stood out to me the most, they all seemed to really enjoy their job which is so uncommon these days. The team work was awesome, and they were very thorough when telling us the rules. Although a bit fast, I could still keep up. It was so cute, cuz some regular kid came up and ended up telling the employee the rules and the kid felt SO good about he was saying and the team member gave him positive affirmation which I loved. The facility itself is smaller than I had imagined, 1 kid per square and 2 on the rectangles... which I can see for safety but that's difficult when your so busy. They had different courts here and there, dodgeball, basketball, foam pit etc. Plenty of vending machines! Oh, you HAVE to purchase the socks they sell. They will not allow you to use some from another trampoline park because they cannot attest to the "quality" of them. He sold me on them so well I caved in. LOL read more

See all

It doesn't look like what it does on the website. It doesn't have the same attraction as the website states. Everyone is running around not following the rules. The foam pits are musty and the foam cubes really need to change them out because they look chewed up. The staff was nice read more

Sky Zone Trampoline Park - The musty chewed up foam pit. - Trampoline Parks Near Me - Chesapeake, Virginia

this trampoline park sucks! i had my 10th birthday party here years ago and i did an overnight sleepover. one of the employees got mad at me for running i dodgeball? thats the point of dodgeball you dummy! then that idiot put me in time out when my parents spent 1000 dollars on that party. don't come here ever unless you want your kid to cry. read more

Sky Zone Trampoline Park - This is the man that put me in timeout for 5 minutes during my overnight sleepover birthday party. - Trampoline Parks Near Me - Chesapeake, Virginia

I went her once with my 2YO and had an okay time for the $17 I spent just to walk in the place, but the second time I arranged to go with my daughter she ended up sick the morning of and I called to try and get the ticket date moved (bc literally every place ever does that) and the dude on the phone said "all sales were final" and that "he could have a manager 'CALL ME BACK'" which just didn't happen so I cut my loses and won't be back due to that crazy rule that's gotta be deep in the fine print somewhere. It was really weird considering I've never not been able to not switch dates somewhere and plus, I specifically bought a kids ticket, and anyone with a brain stem knows things with children can change at a drop of a hat. The guy on the phone was really callous and flat out douchey so with it being so strict for no reason, they lost me. An alright place beside that. It's a room full of trampolines with a literal handful of different things to do. Bring your own snacks and drinks though, that's all they offer and it's overpriced. read more

This updated review is for today when I took 10 of my summer camp kids for 1 hour. First of all, on our waiver/confirmation paper we had it stated that the kids could jump barefoot or they would have to use Cloud 9 socks for $3/pair. They tried to charge us $3 a pair of socks per child when on our paper it says they don't have to. They told me it was an old copy and it needed to be revised. Well, they need to do that ASAP because they are going to stick to their wording and NOT charge us. 2 of their water fountains were out of order. I asked one of the associates for small cups ( I was going to purchase water bottles from the vending machine.) She told me they have none. I've been here several times with our son and it's been okay. However, I'm very disappointed in this visit today with all my summer camp kids. I will not be taking them next summer. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Chesapeake, Virginia

Went there today for a birthday party. The whole place is staffed by teenagers who don't care about doing their jobs. I understand that since kids are involved, the place will be chaos, So that was to be expected. Yes, you have to sign a waiver, but you are truly on your own here. A little boy tripped and fell hard face first on the hard concrete floor. The staff members saw the incident and just continued to chat behind the register instead of at least sending someone to make sure the child was OK.  Even after we called toward them, they ignored the situation. We were concerned that he could have a head injury, but the staff here truly DOES. NOT. CARE. The bathrooms are gross, and they don't keep basic stock of paper towels or toilet paper. Only one stall was operable on 3/24/24 in the ladies' room.  Water in the sink was ice cold even when turned to hot. I only add a star because the kids had fun, and parking was easy to find.  The party room was very clean, but extremely cold.  The party assistant didn't seem friendly and didn't really seem to interact much with party room attendees... seeming like he didn't want to be there. read more

It made no difference if we checked-in online or walked-in. There was no organization and the staff didn't seem to care. My toddler got clothes-lined by a group of kids who weren't jumping, but just running around the trampolines. On top of everything, much of the staff smelled like weed. So much so that my kids were asking what the smell was. read more

This place is so shady! They advertised a homeschool rate for monthly memberships so I decided to try it. We came a total of two times. The park is small, poorly regulated and my two small children were overrun by larger kids and there was nobody monitoring. I decided I didn't want to continue my membership and have been attempting to cancel for THREE MONTHS! You cannot get a person on the phone, their headquarters doesn't have a phone number and every time I call they say no one is there that is able to help. I have my email, confirming cancellation and there are still new charges for my membership. Awful place. Awful customer service. read more

I was getting hit in the face while playing dodgeball and I told the staff and she didn't care .

Chose this place because my son was invited to a party and he loved it. So when it was time for my son's birthday this is what he and I first thought of. I purchased the VIP party package which includes stickers and bottles for each kid, and a tshirt for the birthday kid, none of which we received. There was also a mixup with the pizzas and they failed to provide one. Thank goodness 3 pizzas were just enough for everyone. I'm not sure if another party received the items that I paid for, and it didn't hit me until after the fact. As a parent who had a million other things on my mind, it didn't register in the moment. They advertise how they make things at ease for the customer and they take some of that stress away by providing plates, cups, etc. They even forgot to provide a set of forks and we had to go find our host to get some. Not only that, but the staff is annoying with their whistles. Everyone signes waivers for a reason. So if you're confident in your legal contract, stop having your staff be annoying over silly stuff and let them play! Very disorganized place run by a bunch of young adults. Very expensive mistake on my part, but a lesson comes from it. Will not go back and if someone asks about a place to refer them to, this will not be the place. read more

Cloud9 was Epic and sooo much Fun! Came here one evening with my family to celebrate my cousins graduation from boot camp (it was a few days after the snow storm we had so we had cabin fever.) As you walk in you'll be asked to sign a waiver just in case you get hurt jumping around like a monkey. They have a station with 3 touched screen computers to sign the waiver. After you sign the waiver you go sign up for a color wristband and time of jumping around. They offer you nonslip socks for $5 or jump around without socks (can't use your own socks). We signed up for an hour which we heard was good enough! Now it's time for the Fun! As you walk into the actual jumping area, you'll see nothing but trampolines everywhere. Towards the back they have jump off trampoline walls, basketball area, and even a ninja warrior obstacle course area. That's where you use all your upper body strength and work all them muscles, the crazy fun area. There is also an area where you can jump into a foam pit (I was chicken at first but then when I finally jumped, I wanted to do it again and again.) After we did all the obstacles and foam pit, we went into this closed off area where we could be in teams and play dodge ball with soft squishy balls as we jump around like monkeys. It was a lot of fun, but works up a thirst. (Bring water, or Gatorade/Powerade... they do have drink machines too.) They also have lockers for you to put your stuff in as you jump around. Be Ready to Feel Achy the next few days haha, but sooo worth the fun! Felt like a kid again :) read more

Sky Zone Trampoline Park - Signing that Waiver aghhhh lol - Trampoline Parks Near Me - Chesapeake, Virginia

Very Bad Customer Service , I spoke with man named eddie he absolutely had no clue what he was doing or no way to help me out and I also watched him let a group of men in for free but not me and my family we came later last Saturday night . Please fix this . read more

A good size place with plenty for the kids to do. Plenty of people working to ensure that everyone gets their fare share. Also they make sure you sign your waiver. Buy your tickets a few days in advance. Great place for the kids to work off some steam and energy !! read more

See all

OK, my kids have been here more than I have. I finally took one to a party this week and I was surprised how much fun it was. Admittedly, I was on the sidelines watching, but next time I will jump as well! They have the waiver thing going on, and reservations are needed(not sure if required). It was a weeknight and there were 2 parties going on as well as some other people. They had 'start' times and different colored bracelets were worn to let the workers know who to get out when time was up. We had a dedicated party room and attendant. She was young, peppy, and good at keeping tracking of everything. They have tons of cubbies in the party room for your gear, but there is also an open area with cubbies for gear, bathrooms and water fountain. Once you get your start time inside it's a free for all. You have to pay attention! Lots of trampolines here. There is a slack line over a pit, a basketball thing, the dodgeball arena, and more. Workers are constantly watching. Our group was a bunch of gymnasts. They loved the free time to flip. But other kids were trying to jump high and kept landing too hard not knowing how to roll with the landing and got hurt. Yep, the news article I saw yesterday is correct....lots of injuries happening in the hour we were there. I do blame the people getting hurt for doing more than they know how to react to. My own son got hurt first time here.....he jumped way high but didm' know how to land without hurting his ankle. Jump small until you can handle the landing folks! As for me...I enjoyed sitting in a couch watching it all. There are also large bean bags and benches. You still sign a waiver to be on the deck but you can walk around while all the kids jump. They have special events....dance party with laser lights, dodgeball and I saw a sign for a Ninja Obstacle course! I plan on bring my husband for a date night soon. This was a neat place. We will be back. But everyone coming needs to know....jump safe. :-) read more

See all

Need to get a good workout? You'll get completely wore out in an hour! Check in using the Yelp app and get $3 off your admission, or if you are active/retired military you get the same discount. Just show your ID at the front desk. Save time by going to the Cloud 9 website, complete the waiver, print it out and bring it with you. Waivers are good for a year. Children under 18 can be listed on the parent/guardian's waiver. Monday nights are family nights: $35 for the entire immediate family (families with four or more children are you listening? This night's for you!) Normal admission is $13/ hour. You get a discount when you purchase two hours (hint: don't buy the second hour. You'll be too wiped out!) Seriously folks, this place is great. Bonus: You'll sleep well tonight. read more

See all

Trampoline Gyms are the new trend these days but don't let the others fool you, Cloud9 is the real deal. This place is huge and is amazing for the whole family. Pros - Excellent music to pump you up - Huge venue - Lot's to do - Safe environment - Seats for the parents to watch the kids - Great price $8 or $12 Jump Sessions!! Cons - Small locker room area - Sessions get sold out quick on the weekends, pay in advance I highly recommend this place! read more

JAYLIN IS THE BEST EMPLOYEE HANDS DOWNNNgreat helped follows the rules and doesn't cuss or hit the kids and then a nice to all of the people that come read more