Terrible service. It was a busy day but there were no straws available to customers at the fountain…read moredrink area when customers complained numerous times that there weren't any straws in the straw dispenser at that fountain drink area. The wings that my family ordered were very small and lacked meat. We also ordered french fries and the food basket of fries that they served us was barely full, it honestly looked like half of the amount of fries were eaten before they served it to us. Another thing to add-- my loved one who was playing the coin pusher won two cards, but got jammed in the conveyor belt of the coin pusher game, so she wasn't able to recieve the cards she won. I kindly asked the employees in the front with the prizes and cash register if they could open this machine so my sister can get the first two cards she won. They never came to open the machine so I went over again to show a video of her winning another card so they can open the machine in order for my sister to rightfully earn what she won. The employees asked me which card she won so I told them the specific card she won and gave me a card from behind their counter (and it wasn't even the correct character). They gave me a card to "compensate for the inconvenience", but I specifically asked them to open the machine so my sister can get the cards that she won and for future players (so others won't play a jammed game). It wasn't until another lady who had to go up to the to the front counter numerous times to tell them about the jammed machine did they open the machine to give us our cards. This store had a jammed game and the solution to it was simply opening a glass door and grabbing cards from a space where they were stuck (very easy to pull these cards out my sister described). The employee did not even have to use any special tools or go down on their knees to fix this jammed game. I find frustration in this because it took multiple complaints for the employees to actually take action, when the task at hand was very simple. It shows that employees do not care for individual customers and are only there to open and close the store or to just "get by", which is a very lazy approach to any kind of service. As someone who doesn't find many problems in customer service and have grace for people who work in these fields, found the service here quite unpleasant and frustrating.

We took my granddaughter to Chuck E Cheese or her birthday ... I was concerned that it would be…read moresuper packed since it was the weekend. But my daughter got there early and we were able to get 3 tables and it was decent. It wasn't too many people at 12:30, but it did start to get packed later in the day. So early is probably best... We got a package with 3 large pizzas, drinks, and 100 points for games. The pizzas were thin and they tasted good while they were hot. After they cool down I wouldn't recommend it, then it tastes like cardboard. They cut them into smaller pieces to get more out of it, which worked out. I ordered fries for about $4 and the cashier warned me that it was 8oz, which I didn't know what to expect. Well, it was about 15 fries scattered on a plate. Lol. I see why she warned me. They should have saved the plate and just put them in my hand. They come with ketchup and ranch. They were bland because they didn't add any salt. If they had salt they may have been better. The drinks are unlimited which is nice. They had pizza, wings, dipping dots, a salad bar, and a few other things. The pizzas were a little bit expensive for what they tasted like. The salad bar is about $12 for unlimited salad. I wanted it but it was iceberg lettuce which looked unappealing and with all those kids running around sneezing , coughing, breathing by the salad bar, I just couldn't... Everything is pretty much how I remember it as a kids. Chuck E. has an updated look to. My granddaughter wasn't having it when he came to take pics with her. Lol. She was scared. I won't lie, I used to be afraid also. I didn't understand that it was a person in there. To this day, I'm still not letting him touch me .... Lol. The games are 1 point each which I appreciate. You can play games by the minute or get points. It definitely makes more sense to do the points which you can use as you please. The by the minute runs out to fast unfortunately. There were games for all ages. The photo booth was our favorite. It gives quality pictures that are very clear... Skip JCPenney and come here for your family photo. Lol. The place was clean. Now the bathroom was somewhat clean. The toilet seats were nasty. I almost tossed my cookies when I seen the dried poop and pee. People are letting their little ones sit on these toilet seats because their squat game isn't good yet. But omg ewww. No. Toilet seat covers are necessary. The toilet flushes automatically and it may scare little kids. The child in there peed all over the floor and her clothes because she didn't expect the loud whoosh noise while she was going. Poor baby!! Her mom was pissed but it wasn't her fault. Chuck E Cheese is definitely the place to go for younger kids. It's easy, it felt safe, and the kids have a blast. The food isn't the greatest but it'll do. My granddaughter enjoyed herself so that's all that matters!! Check them out!!!

Great experience for children of all ages where they will…read moremeet up in structured and caring environment to learn and have fun

This is the best place! Hosted my son's birthday party here and it couldn't have been better…read more Diane is so great to work with!

Each game is $12 and you're told to arrive twenty minutes before your game to vest up and receive…read moreinstructions. We arrived early but had to wait till our scheduled game time. This felt like a ploy to spend more money as we had to wait with five children around arcade games. When it was finally our play time the kids were called back. (There was only one other family waiting to play). Their play time was supposed to be twenty minutes but instead of receiving the whole twenty minutes to play, the prep was rolled in it, as well as debrief. They went in at 2:03 and were walking out at 2:18. Although they had fun it was disappointing to not get all the play time you were told you'd get. There was no one waiting to go in after them so I don't understand why it was so rushed. The person working was kind enough but couldn't answer any of our questions.

The fun was outstanding all the guests had a blast. The staff is OK... not really welcoming but not…read morerude either. They do not allow outside food but their food services are from a Chesapeake vendor small pizzas so plan accordingly you can't re-order anything and you can't bring anything from outside food. No ice so when ordering drinks make sure you ask if you can bring your own.... Our drinks were warm and there is no water fountain. They claim they called to confirm but I didn't want to get into it with the representative as she was rude when addressing the food issue. We made it work. However, when planning a special event you should feel welcomed not like they are in a rush to get you out of there. Their staff should be more welcoming that is what sets a business apart... the experience with the venue and staff was less than pleasant. The food should be more available there are plenty of local vendors or at minimum allow to bring your pizzas and drinks than it's on the customer. Although the kids had fun since they are kids I will not Recommend this venue for a birthday party or any special event.

Ocean Breeze is the closest thing you'll get to a full size water park in the VB/Norfolk area…read more When I first experienced it, after visiting Water Country for as many summers as I can remember, it felt mediocre. But now after not having visited WC for a few summers, we find Ocean Breeze fun! Since we are local, a seasons pass is a must visit! I'm even considering getting the meal plan for next summer since I know we will spend countless hours here. The lifeguards are on point and keep a close eye on everyone. We enjoy the pool side movie nights too. (I do wish they'd do an early movie night once for the little who need to be asleep before 7pm lol) Parking is great because it's FREE! Just plan to have to walk a bit from where you parked & save yourself the trouble of having to double back, no food or drinks are allowed in. Water bottles are fine, but sometimes they will ask you to empty it. Bags are checked before the entrance of the park.

Ocean Breeze Water Park is basically a giant chlorine-powered happiness machine. The slides are…read moreawesome, the lazy river is dangerously good at convincing you that you have no responsibilities, and the wave pool had me questioning why I ever learned how to walk. 10/10 would absolutely pay money to get sunburned, lose my flip-flops, and spend the day looking for my kids while they're having the time of their lives. Great place, great atmosphere, and plenty of fun. Just remember: sunscreen is not optional unless you're trying to come home looking like a rotisserie chicken. 5 stars. Would drown again.

Found this mini golf on Groupon. What a great place. I totally love indoor mini golf. It is also…read moreblack light inside so make sure you dress to impress. And if you really want the whole experience you get the 3D glasses. I bought a bunch of tickets and took a group of friends for our friends birthday. Who said this kind of stuff is just for kids. Forget that. We are all adults and had a blast. I totally love the 3D painting inside. All the cool themes. The music playing the whole time was fantastic. It really made the whole experience awesome

A friend organized a round of mini golf and informed us to get a groupon which was a good deal!…read more There are only 18 holes -one course, but it was a lot of fun! The artist who did all the murals did a phenomenal job! Putting on the 3D glasses really threw me off! Some of the holes are tricky, deceiving so scope it out first before thinking you know where the hole is. While this location isn't huge, they have a party room with 3 - 4 good sized tables and one restroom. The music that was playing was spot on which added to the fun! While they made good use of the space the first couple holes it gets rather tight or congested easily. We had 6 people in our group and it started to get a bit backed up. I can only imagine when it gets busy. There was actually a group of 2 teenagers or young adults that we let them play ahead of us because it would have been excruciatingly painful for them to wait for us. I didn't realize until the end that on the score card that they had a little scavenger hunt to look for certain items while you play. The parking lot is small. I definitely would recommend this location but if you have large groups or if it gets busy it can get tight in there. For those interested, they do sell little neon doo-dads at the check in counter.

This review is from attending a small group for 8 weeks with a couple that have been a part of the…read morerecreation center for decades. I've seen the facility and it seems to be fine. The employees in the evening seem to be super knowledgeable and accommodating. There's a playground there, however just recently it's been cut off from the public. There's a basketball court across the way. There's decent amount of parking. I've liked what I've seen so far.

A tough park to love but it's close to home. Beware of piles of sh*t around the park. I walk here…read moreoften with my dog. My dog has some quirks. She eats manure. Mostly horse manure. But also human. During our walks she has multiple times found piles of poo and attempted to eat it. There are no horses in the area. Apparently also no outdoor bathrooms. Enjoy!

My kiddo has been asking to do gymnastics for a long while now. Something with tumbling and the…read moresorts. We went to trusty ole Google and discovered The Little Gym. You know the saying, 'monkey see monkey do'? Well, our younger one wanted to do it too. So, we checked what was available for him since he is a bit younger. So because of age, they are in separate classes and can't do it together. No problem there as we figured it could help with their independence, and we even found classes that worked out better for them in the end. We like that parents are given the option to stay, but you don't have to. There is a window on the other side that you can watch your kiddo as they do their class. I really loved that as I could see how my kids went from shy and reserved to outgoing and excited. From what I saw, I wouldn't say either is doing 'gymnastics' lol, but they're having a really fun time, and that's enough for me. We'll continue to keep coming back as long as the kids want to.

We have been coming here for a little over a year now. All of the teachers are very helpful and…read morepatient with the children. They sanitize the studio after every session and take cleanliness serious by encouraging parents to not bring sick children. This location also hosts camps and other events throughout the year for the little ones, they are extra fee though. Members do get discounts on these extra classes though. They also run limited deals throughout the year such as sign a sibling up and get 25% off or 50% for a second class for current members. My only small gripe is I wish the younger kids classes such as the 2 year olds were a bit lower priced since they aren't really learning any skills, but more so just playing on the equipment.

Ruined my daughters birthday party entirely aside from the unfriendly, non cleanliness environment…read morei do not suggest

I booked my son's 2-year-old birthday party and it was just as I had hoped. We booked the entire…read moreplace for just my son and his two brothers. They played non-stop for the full allotted time of 3.5 hours. We didn't do a cake or opening gifts, but there was a small table available in the foyer, with two benches, if someone wanted to go that route. The bathroom was clean and the play area was also clean, with plenty of activities and toys to keep those on the spectrum entertained and engaged. I recommend it for younger children. Parking was also available.