This is the cutest place ever! Play area for the kids and caffeine for the parents! Their…read morebirthday package is beyond amazing! Hand painted birthday banner by them? No "decorate an hour before" because they do the decorating!!!!

Great drinks, clean facilities, friendly staff! I've taken my kid here twice and she had a great…read moretime and played the entire hour we were there. The second time we were there two hours, she played with new toys and I had a great latte. The employees are very nice and helpful!

This is our first but definitely not last time at Funplex. We came with both of our toddler girls…read moreand they had an absolute blast. They were too small for some of the attractions but that didn't get them down, they just went to different things. All of the employees were very kind and helpful. I want to give Bradley a shout out for helping our girls, they kept going back and forth on the "rock wall" and he just kept smiling and helping them. They also have an obstacle/balance course that I went on. I also want to note how clean the place is! We come from California and Funplex blows them out of the park! All of the songs they play are fun and upbeat, nothing inappropriate. The price is also really good in my opinion, we did the unlimited play for like $35 and spent 4 and a half hours there lol. Highly recommend for little ones and parents!

It's a fun place but dangerous for little ones if not supervised and I didn't see one employee that…read morewas not at the front desk enforcing rules or even barely paying attention. My 4 year old got in the roller ball and the staff member proceeded to roll her over without strapping her in. I cut it short when he rolled her on her head. The staff just paces back and forth watching kids break the rules that are in place for safety, like having one jumper per trampoline. The toddler zone is not actually reserved for toddlers bc again, no enforcement of rules. Could be a fun place if your kids are tough and you're not a worrier, but overall I don't enjoy visiting places where the staff does not do their jobs or watching posted rules be ignored.

Went to The Surge with my kiddo and we had an absolute blast! The place is huge and there's music…read moreplaying in the background which really adds to the fun atmosphere. There's so much to do and they even offer party hosting if you're looking for a spot to celebrate. We played for about an hour and a half and spent around $40 for the both of us (including socks, I think). One thing I really appreciated was the area reserved for kids three and under it's nice knowing the little ones have a safe space away from the bigger kids. Overall, we had a great experience. My only downside was the restroom it was pretty disgusting, smelled bad, and definitely wasn't clean. Other than that we really enjoyed our time and would come back.

I went in with very low expectations after reading the reviews. I went for a kids birthday party on…read morea Saturday afternoon. It was exactly what you would think. Kids everywhere, very loud and lots for them to do. It did look like a lot of fun. They have sections for the younger kids - 4 and under. Lots of trampolines and foam pits and climbing walls and hoops, dodgeball.....It did seem like the lines were long to get into the place - tickets, socks etc. There was a place to buy water and soda and also what looked like a room in the back for birthday parties. Couches and tables throughout but hard to get on a busy day. I did see staff walking around. I am sure parents like taking there kids here - they probably sleep hard later.

I attended a 1 year old party!! This is a hidden Jewel! The inside is kid friendly and staff was…read morepleasant and professional.

Such a wonderful experience as a first time mom. This was my first time at any type of play area…read morefor my son. My friend and I had a blast. They offer snacks and drinks and there's an area to sit at aside from the play room. The place was really clean and the owner was really nice and accommodating! All the toys were so cute and fun for our kids. I will definitely be back, stop by with your little! You'll love it.

I had the pleasure of of visiting this location on June 9th and speaking with Miss "Neyomi" I…read morebelieve I spelled her name correctly. She was not only so patient with me and all my questions but so interactive my littles! Since our visit they have told everyone about their experience and want to come back. She is a great addition to the team! Thank you so much for a positive experience! 10/10 recommend!

The staff was confrontational when asking questions regarding your reservation or questions in…read moregeneral. This isn't a typical business or activity so having questions about the process from the customer shouldn't be uncommon, but it's clear employees here get frustrated. Very impolite staff overall who mainly stayed on the phone and talked versus helping the clients. Also, I wasn't allowed to see what the kids were doing or sit with them without also buying a ticket, which is a little concerning having them alone given how confrontational the staff is. The parent and kids who came in after me was allowed to sit with the children. I do not recommend bringing children here, not a friendly environment unfortunately.

Jungle Jamz is an amazing play cafe. I have taken my son here a few times, and he loves it…read moreeverytime! It gives him the chance to engage and watch other children his age. Also a lot of his first year photo memories were captured here. As they have had an amazing photographer and themed photo sessions! The environment is always warm and friendly! The owner is so sweet! I've also had some good coffee treats here! Definitely bring your children. It's safe and clean! There is also a yuck bucket to put toys in that have been in your little's mouth.

Took my daughter here for the first time a few weeks ago. She really loved it and did not want to…read moreleave. When we first walked in there was a desk to the left but no one attending so we checked in with the employee at the coffee bar. It was busy for a small space but not too loud. It seems like the perfect place to maybe read, or even get some work done while your little one plays. There are several couches to sit at inside the play area and several tables on the other side by the coffee bar where you can bring a laptop or sit to enjoy a coffee or snack from their kitchen. They have an online ordering option where there are QR codes on each table. Make sure to bring comfy and grippy socks for little and maybe even yourself. And definitely don't forget to order a Java chip Frappuccino because it is delicious.

Had a little birthday party for my son here. It was great! The environment is pretty laid back and…read moreit's a safe place to let your kids run stand burn off some energy. Plus the price is right... we will definitely be back. I've noticed the recent reviews were pretty negative, I'm not sure why or what they expect from a trampoline park. But we were hap

My kid had fun but please do something about broken arcade games and machines that take your money…read more The motorcycle arcade game my kid was on completely went black-screened and started to do a system reboot mid-play. This machine did this three times while we were there and another child had the same experience while we were there. When I went to the front desk to inform the associate, she said they couldn't do anything about it. I suggested an out of order sign and this was shrugged off. I was also very disappointed to find out the tickets my son earned from the games he played he was unable to spend. We went to the front to ask to select a prize and were told their scanner for the game cards was broken. My son was extremely upset. To try to make him feel a little better I gave him two quarters so he could get a toy from one of those little gumball machines, and wouldn't you know it, that thing took his money too and no bouncy ball came out. Luckily, my child bounces back pretty easily and still managed to have a good time on the trampolines and obstacle course apparatus. I do think management should look into how they can offer refunds or give credits back when games don't work. The prizes earned need to be available the same day. It is ridiculous that I was told I could come back tomorrow when their scanner supposedly would be working. Not doing that. Here's hoping next visit will be better.