I'm not sure exactly what to think. The word that comes to mind is chaos. I don't like how it's set up as I feel a kid could easily wander out. The police showed up at one point and a child was taken out on a stretcher at another. It smells like feet and the massage chairs constantly beep. The kids had fun regardless. read more

My son had his 15th birthday party here . was a great time . definitely will do this again. His siblings had a blast. Looking forward to them having an early night . Thanks for tiring them out read more

this is a great fun place and we enjoyed are stay, the trampolines are fun there's a slides, a basketball court, and a dodgeball court. all in all its super FUN! read more

My 3 year old loves this place. There was an incident with an older child in the toddler area, which the staff rectified immediately. Floor could be cleaner, I won't bring my crawling baby to the tot play area. Staff is very understanding of children with sensory sensitivities. It feels wonderfully inclusive. read more

My 3.5 year old loves this place so much that I decided to get is a membership. We got the $24.99 a month membership and you can jump for 90 minutes. They require that you wear frilly socks and they have them for purchase at $3 a pair which isn't bad. I highly recommend you sign the waiver online before you come each time or prepare to wait in a super long line. Tables are limited so if you want one come when they open. The only issue I have with this place is that older kids run around playing tag and acting unruly and the people that work there say absolutely nothing to them. They need to divide the sections by age or a smaller child can get seriously injured. read more

The place was definitely so nice and clean but the worker who helped us check in was so rude. She spoke to us in a rude tone and failed to be polite AT ANY TIME. We were nothing but polite to her and she couldn't even say you're welcome or treat us in a polite manner. Definitely will not be going back to this location. read more

This place was a bomb! My kids had a blast and the management did such a great job taking care of everybody. We got some pizzas and the young man with a hat helped us get a table clean. Good hospitality, great place to get my kids do some exercise! read more

5/29/21: We went for a birthday & ordered our tickets online. We signed the waivers there as well. When we got to the door around 4:55 pm, the young man said that they were to capacity until 6:30 pm. We bought our tickets already, so he let us passed. When I tell you it was COMPLETE CHAOS from the door, I'm not kidding. I've never been here before, so I didn't know what to expect. Had I know they would allow a million people in there, I would've never agreed to go. They had all these signs about social distancing & mask wearing, BUT they didn't enforce it. Why allow that many people in there knowing there's no way to social distance? Many, many people weren't wearing masks either. All I could think about was catching Covid. I was ready to go from the door. I didn't see a single soul cleaning or wiping anything down. Not tables. Not counters. Nothing! Our jump time was 5:00-6:00 pm & I let my kids jump for awhile. We did not stay the entire time. It was just too much going on for me. My 11 yr old even wanted to leave & he loves places like this. The snack area was disorganized. No one social distanced & people were cutting the line. There weren't enough tables available for the million people they allowed in. They had lockers & games to play if you're into that. At this point, I can't see myself coming back. read more

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I came here a few weeks ago with my grandson who was turning eleven. I pretty sure this a great place during the day however night time was horrible. The young men working were more interested in the younger women there than doing their job! I never got to see a manager not sure if that would have made a difference, if I can help it I would never revisit this location again!!! read more

I love sky zone so much! They have amazing trampolines and great ninja courses. I go to have fun and they always do such a great job!!!

I'm just going to say this first, my kids had a BLAST! They jumped until their hearts were content. The toddler area was OK, expect there were parents jumping all over the place and making my one year old fall, constantly. The open area was packed and there were SO many kids/parents not wearing a mask... Yikes. I also noticed that the staff were not properly wearing a mask themselves. I didn't get an explanation on how the park worked- so we were just left in the dark. It was our first time, and we were clueless. An explanation would have been nice. I don't think we will return, due to the lack of covid procedure that don't seem to be in place at this facility. read more

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My child was chased and attacked by a group of bigger boys. Their parents were not watching them. Staff was nowhere to be found. I intervened. I was told a manager was not there. I tried calling the location and was cussed at and hung up on multiple times. I was then told this franchise was in multiple lawsuits. The corporate does not recognize this location. Their waiver is different than other locations and this happens often. WTF is going on here??? Can't get a call back from corporate or franchise!!! read more

This place has completely lost its charm. The cashiers were actually very nice and I appreciated their customer service. The rest of the staff would just talk to their friends that were visiting or other staff. No one was ACTUALLY monitoring any of the courts except maybe the basketball court and foam pit. God forbid a child snaps their leg on main court, cause there won't be any staff there to respond lmao. I used to come here almost every Saturday for Glow Night back when Will and Luke were the managers of this establishment. Court Monitors were at every station making sure no one was getting injured or being unsafe. Now it seems like all of the court monitors are up front talking with other staff or monitoring people coming and going from the building. Not a single Court Monitor on the Main Court or the Dodgeball Court. One of the issues with dodgeball was the fact there was absolutely NO ONE reffing the game. Kids were getting hit left and right with not a single person actually going out. This was obviously slightly annoying, but my main issue is watching seniors in high school throw balls at 7 year olds with max power. Like are we forreal? Have some self awareness. These kids think it's fun that an older kid is playing with them until they actually get hit in the face, then the party's over. These were the same kids that seemed to be best friends with the court monitors up at the front, so I'm honestly not surprised. Why even have a dodgeball court if no one is ACTUALLY playing dodgeball. *THIS IS HOW CHILDREN GET INJURED BTW* It's very clear that without Will and Luke in charge of this place, Skyzone is going to continue to get worse. It's almost kind of smart how they make you sign a waive, so if some giant high schooler lands on your kids skull it's not their fault cause you signed a waiver. Not a single redeeming quality about this place anymore. Hoping this review reaches someone who cares so you guys can make some changes. I really miss coming here as often as I did. read more

This place needs to renamed from Sky Zone to Germ Zone Want to catch COVID-19, or some other bug? Look no further, because this is your destination. Hundreds of screaming snot nosed children face planting on trampolines and running around without shoes on, Then you have the Big Kids/ Adults sweating their asses off on everything. I saw one kid vomit on a table in a birthday party room and it was cleaned with only napkins. The only way to disinfect this place is to burn it to the ground. Yet, it is very amusing to say the least. read more

I've been to three trampoline parks. This was the worst for crowd control and lay out. The walkways are jammed with people creating a fire hazard. It's also tough to keep an eye on your kids with all these people. There are tvs that show the rules and referees to make sure that they are followed, but everybody just goes wherever they want to. This makes it hard for people to jump safely. My kid kicked a toddler in the face when she ran across her trampoline. An adult knocked my kid off the trampoline when she just felt like she wanted to jump from end to end and onto my kid's trampoline where she was minding her own business. There was a toddler in the foam pit who was just bouncing - not taking turns- so nobody could use that trampoline. I won't be back to this park. There are some cool things about it, but the bad outweighs the good. For instance, the guy ref'ing the dodgeball game in area #1 was on point and kept things very orderly. read more

If you can get passed the fact that it stinks like rotten feet, they don't have enough tables, half their menu is out of stock and if you should order food it will probably not be ready by the time you're ready to go then maybe you'd like it here. I've gone twice for birthday parties. The first time was a little better because it was during the day but the second time had me convinced I wouldn't want to go back. read more

Sold me an 4 month expired coffee, i didnt check the expiration date and i drank it, then the next day i ended up in the hospital

Visiting from NYC, this was by far "the most" fun in RVA. I felt like a kid again, free jumping while working my abs. I went from section to section. Ball pit, dodge ball and free jumping. You have to jump one person on a trampoline at a time. It wasn't too crowded for a Saturday afternoon. The price was reasonable, $14 for an hour pp. You receive complimentary socks that are must for the jump area. Get to hoppin! read more

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It was a truly great experience to have my nephew's birthday party here!! The manager, Michael has always been kind to us, but he made everyone comfortable and happy to be there!!! We will definitely be doing this again! read more

My kids, and myself, have a ball here. Great staff and lots to do. It's clean and feels safe as it can possibly be. Lots of places to sit and watch if you aren't jumping. read more

PARTY FAIL TLDR: Party is a disaster, Manager on site says meh, will comp soda package, 5% off total, and upper management will call to discuss further. Still waiting to discuss with upper management, discount promised not provided. My daughter has loved jumping here in the past, so this year she wanted to have her birthday party here. NEVER AGAIN. Here's the highlights of what went wrong: Party Host not only did not show up to work, but work was unaware of his absence. Substitute party host was not provided until 15 minutes after the party was supposed to begin. We arrived 30 minutes prior to the party start time, so they had over 30 minutes to get it figured out and start on time, but they didn't. Substitute party host showed us to the private jump area (I had to remind them we were supposed to have private jump time), then left. We reminded them multiple times we ordered 2 extra pizzas. They still forgot and had to scramble to get us them. Their soda fountain broke, and no alternatives were provided. We ran out of plates and forks, and as our party person had disappeared (again), I had to search through the cabinets to find more. Due to the pizza mess, we didn't have time to open gifts before parents arrived to pick up their children. When we asked to talk to the manager before we paid as we had numerous complaints about how everything was handled, he said the most he could offer was to waive the cost of our drinks and take 5 percent off. I told him we felt that was unsatisfactory, but if that was all he could do, to do it for today and have upper management call us the next day. He said yes, we paid and left expecting the phone call. We get home and notice our receipt does not reflect any discount at all, neither the soda was comped nor was the five percent taken off. Management calls late the next day, I do not answer because we are in the middle of dinner. I return her call the next morning, she can not take my call because she has to go to a meeting, but promises she will return my call. I have not gotten a call back. read more

My husband and I both take skyfit classes here and they are wonderful. Our instructor Tee actually makes working out fun, and I even look forward to the fitness classes. The classes are reasonably priced, and not too big. And the classes are really made for all fitness levels. My only complain with skyzone are kids at the front desk, they aren't knowledgeable about any of the programs offered and they tend to stand around even when there is a line to check in. The staff could at least pretend like they care. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Richmond, Virginia

Fun time with the family for grand baby's 5th birthday. Sigh the waiver online or on-site and pay for an hours worth of tumbling fun. Food on site but the kitchen closed early so make sure to ask about ordering time. About 20.00 per person for the hour. Each package may afford other levels. read more

This place is the WORST. I waited on line to 'check in' two kids for 30 minutes. 30 minutes on line!! and we had already bought the tickets online. It's a fortune and not worth the struggle it is to get in. Thumbs down all the way. Avoid at all costs. read more

I love this place it's so good for kids and adults to run around and play with their friends

I rate the park as really good. As compared to a few other trampoline parks I have taken the kids to, it is a 7 for size and space. The staff here are awesome. Honestly I would have left if it wasn't for the staff. So there is a bunch of paper work and or filling in on the computer for every person that is with you. I didn't bring the kids out to feel like I was at work. But again the staff is awesome. I give the staff a 10. They walked me thru a few things and made it easier and also they hooked me up a little bit. The prices are a little bit high but other than that it's not bad. Keeps the kids busy. Definitely worth getting the membership over paying per day. read more

Sky Zone Trampoline Park - Some of the trampolines - Trampoline Parks Near Me - Richmond, Virginia

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We have gone to this location many times over the years for birthday parties. Today my 6 year old attend a birthday party and was left crying, feeling left out, and made to feel bad for being tall by the staff. The entire birthday party kids were playing in the climbing structure and when my son tried to enter he was told he was 1/2 an inch to tall to enter. I tried to have him play elsewhere but all the kids from the party were playing in there and he was all alone. I tried asking the worker if he could join them and she said "no." I then watched as she allowed another child the same height as my child enter to play. I decided to ask the manager to make a 1 time exception so he could join his friends and the manager said "yes." Less than 5 minutes later a worker goes up and pulls him out saying he is to tall and there were complaints. I asked if the complaints were about him since he had just entered and was playing with his friends and I had been watching the entire time. She said they were not about him but that he could not play due to his height. Mind you he is 1/2 an inch over the line and the same age as his friends. He began crying again. When I asked the manager what had changed I was brushed off and told that he could not go in there. It was very confusing since we had just been told he could. I asked if there was anyone else I could speak to and the staff were incredibly rude and refused to give me any names or numbers to file a complaint. For an establishment that is for young kids to have fun it was awful to see them exclude a child for being 1/2 an inch to tall and to flip flop on their decisions so quickly. Highly disappointed. I watched as staff stood around on their cell phones drinking Starbucks and not watching the jumping areas for safety. I am very disappointed in Skyzone, the management, and the staff. read more

Had the WORST experience today. Brought my children and their cousins to the Midlothian Sky Zone and had to leave before their time was up due to some teenagers wailing the ball in the dodge ball ring. My daughter played for one round and had to sit out for the remainder of the time after getting pelted in the leg by one of the boys. The Sky Zone employees refused to say anything and suggested that she just simply not play anymore. The balls were not the traditional foam balls used by schools to play safely. Instead they were made of rubber similar to a kickball. She now has a huge bruise. Absolutely disgusted. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Richmond, Virginia

Today 6/12/2021 my wife experienced racism at its worst at this sky zone. She arrived a little bit late for my sons classmates birthday party. My wife said three times they was for T____'s birthday party. He told my wife that my son was too late to Jump and he couldn't get a pair of jumping socks.So when he saw my wife speaking to the parents of the birthday boy he immediately apologized & got my son a pair of jumping so. What made it even more embarrassing for my wife is the the other parents witnessed it all as well. read more

Before checking in, fill out the electronic waiver located on the computers on the wall. Check in and get your provided skyzone bright orange socks with traction. Apply the sticker that has your block time. Get briefed on the rule and get the little circle sticker. Pick where you want to jump. The main jump area is located to the right. It's separated into four sections A-D. A for toddlers to D for the big kids and those at heart. The central area has the sky slam to fulfill your Air Jordan fantasies. Behind there area two areas for Dodgeball. The last area to the left has five lanes to trampoline into a foam pit. No outside food or drink allowed. They have a basic selection of snacks, pizza, etc. They actually have Starbucks coffee (k cups though). There a parents zone for a bit of serenity. They do offer rooms for birthdays. Recommended as an alternative to Jumpology. read more

Sky Zone Trampoline Park - Have fun, fly safe. - Trampoline Parks Near Me - Richmond, Virginia

The place is as advertised..a huge trampoline park where kids of all ages can jump, dunk, climb obstacles and even take in a game of dodgeball! When you arrive you are directed to complete their electronic liability waivers..you need one for each person in your party and they are located on the computers on the wall opposite where you check in. At check-in, and after you pay and receive a sticker that tells you your times of play, each person in your party gets a pair of traction socks..as no shoes are allowed in the trampoline areas..high fashion?.wearable anywhere else but here?..nope!..well maybe around the house. After you've done all the above, you can head to any of the marked areas. The main jump area is located to the right and has designated sections depending on your age, toddler to adult. To the left, curved walls where you run, jump and pull yourself up..think American Ninja! The elevated central area has the sky slam where you can dunk until your heart is content on nets with different heights. The area in the far back is where competition is the show..the dodgeball courts! Here is where survival is key..where those less agile are picked off one by one..yeah..its a real blast to play and more so to watch. So, if your looking for a spot to take the kids so they can run, jump and play..and ultimately wear themselves out so you can relax..this is the spot! read more

Give the little kids some time on the basketball court.The big kids hogged the basketball court

Five Minutes Here and Already Regretting It. We've been here a few times before and always had a good time. But things have changed ... and changed for the worse. The goal of this place to to extract maximum cash and provide minimum play from anyone attending. First, the prices are getting too high ... $20 to play for an hour. And then the cashier added two t-shirts to my bill at $5 each without even asking me about it. I should have said something, but I just let it pass, but now I'm stewing about it. We got the stick-on tickets about 7:45 pm and by 7:55 pm my son and his friend were ready to start jumping. But one of the workers told them to go sit down until 8 PM since they only bought an hour. When they came back and told me this, that killing any chance of us coming here ever again. On top of the t-shirts and their precious view of stealing a few minutes of play time, the place was absolutely filthy. I saw workers walk right over spilled drinks and trash on the flood, even while kids in socks where running through it. I don't know what they hope to accomplish with this new business model, but it certainly isn't going to result in repeat customers. At least not this one. read more

This is a great place for kids! I bought my nephew a summer pass and he has enjoyed so many great afternoons this summer at sky zone! Hope y'all offer another season or annual pass son it's a great bargain! read more

Dirty and disgusting! Tables were filthy and never attended to. Patrons left trash and food everywhere and unfortunately the workers did too! Too many unattended kids, and they're terrible! Foul language and behavior! I don't have plans to revisit. read more

This place that caters to kids parties has no extra safety measures in place. Adults and kids run freely and as a parent it is really hard to contain and keep a good line of vision on your kids at all times. There are multiple fun things todo right at the front door which is not staffed by anyone and I watched several kids enter and exit unaccompanied. My daughter loves coming here but it is just not safe for young kids and I would not come again. read more

My son and his friends (ages 11-12) enjoyed spending their energy and having fun here. They jumped for 90 mins and they wanted to return so we signed up for the membership. We have been getting the boys together once a week here. They look forward to it every time! The staff is friendly enough and if they can't help they will find someone that will. Highly recommended. read more

Last week, my son and I wanted to go to a trampoline park. Rather than drive all the way over to Jumpology, we decided to try out Sky Zone. Upon arrival, you must head to the computers (to your right), and fill out a waiver. I'm assuming that once you've done this, you can just head straight to the desk on future visits. For an hour of jumping, it is $14. Regardless if you are a child or an adult. The only time there is a pricing break for kids, is from 3-4 on Tues and Wed. This is their "toddler time", and it's only for kids 5 and under. After you pay, they give you a pair of their socks, which have rubber grips on the bottom so you don't slip. They also give you an orange sticker, to put on your shirt, with your jump time on it. They have a lot of space inside. Within the space, there are several different trampoline areas. All of which can be used for dodgeball as well. They also have a large foam pit to jump into. If you'd like to play dodgeball, you have to listen to a safety speech from one of their employees. They stand by themselves (right before the courts) with blue stickers to put on your orange sticker, once you've heard it. They also have a snack bar, which includes dipping dots ice cream. I can't remember what else they had, because we didn't get anything to eat on our visit. All in all, we had a good time. Whether you should go to Jumpology or Sky Zone, depends on what you want at the trampoline park. Sky Zone has more amenities, but it also costs more. Jumpology is cheaper, but it can be far for some (for me it is). If you want a good time, with more amenities, go to Sky Zone. If you want to have a lot of fun, but don't care about the extras, then go to Jumpology. Of course this is just my opinion, so try them both out and see which one you like best. read more

We had my son's 6th birthday party at Skyzone and it was perfect from beginning to end! Jalyn was our party hostess! She was absolutely amazing! We had about 20 kids and she handled them with such care and grace. She was extremely friendly, helpful, always checking on us, and just did an excellent job. The pizza was so good! Their pizza is amazing! Everyone was friendly and attentive. Keep doing an amazing job! Thank you for making our special day for our little guy so memorable! You all are the best! read more

Sky Zone is a great place to bring your kid when they need to burn off some energy. The space is huge, so even when the place is crowded, it doesn't feel like it is, because there are enough areas for the kids to spread out in. They have monitors who keep an eye on the kids andwho do an admirable job of keeping the very tiny kids away from the bigger kids. My one gripe is the dodgeball trampolines. The day I was there, the person monitoring that area was oblivious to the fact that there were high school kids who wanted to pummel their friends with the ball while playing with 7 & 8 year olds could barely throw the ball across the line. I get it. It's dodgeball...the most unfriendly game in the universe, which we all survived playing in grade school. However, it truly was a bit like Lord of the Flies on the court. I wish the monitor had separated the kids and made them play with kids closer in age. When my 7 year old got reamed in the head by the ball, I had it and pulled him off the trampoline. read more