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Ski Haus

4.5 (183 reviews)
Closed 9:00 am - 5:00 pm
Updated 2 months ago

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Greg B.

Josh B. Thanks for the follow-up. I agree that Jessaya (sorry if I'm spelling his name wrong) was awesome! He went above and beyond and really helped us out with my son's challenges finding a boot that fit. We had been to two other local ski places before going to Ski Haus and none of them had a wide boot rental to accommodate him so I definitely have to give Ski Haus and Jessaya props! Here's what lost you stars...just some constructive feedback. In response to your insurance explanation...I'm sure the other local ski rental places we went to also have insurance challenges related to COVID and none of them had any restrictions on trying on boots. That puts you at a competitive disadvantage. I don't understand why the insurance company views the COVID liability differently if my wife had stepped outside, put on the boots and then brought them back inside if they didn't fit. Everyone was wearing a mask and she wasn't asking for any assistance from your staff to put the boot on. We were told we could swap them out if they didn't fit, we just couldn't try them on right there and then...I just struggled with the logic. I'm cracking up at your word choice to characterize my experience..."heartbreak and distress". Josh we're not dating...it's just a rental relationship buddy! I appreciate your passion though! Why did I take the sticker? So I'd have a visual aid for the creepy part of our experience. It's a great story! Look...you appear to have a good business with knowledgeable, helpful staff. I guess my parting comment to you would be that if you want to have a successful, sustainable business then it's important in these challenging times to have some self awareness that diversity is important. I think that as a society that we've sometimes forgotten that diversity also means diversity of thought and opinion. Self awareness of this will allow you to cater to the broadest customer base possible. You run the risk of alienating some customers once you inject politics or ideology into the customer experience. Not everyone is going to agree with some of the presuppositions it appears you and/or your staff is endorsing or the narratives that go along with them. There's a time and a place for everything...just something to be mindful of if you're trying to create an excellent customer experience. Best of luck to you, happy holidays and new year!

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8 years ago

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8 years ago

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8 years ago

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Photo of Matt H.
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8 years ago

Curtis was super helpful and got me and my friends set up with rentals quickly and easily if recommend ski haus to anyone!

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Photo of Sam E.
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8 years ago

I didn't know anything when coming in and left feeling like I knew what I am doing! Curtus definitely made the difference!

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6 years ago

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14 years ago

Helpful 5
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16 years ago

The best rental deals and used equipment in AZ. Friendly new owner (and dog, Coco).

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15 years ago

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12 years ago

Helpful 4
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15 years ago

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12 years ago

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9 years ago

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11 years ago

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9 years ago

Fixed by board for free because I met a coworker at Snowbowl. These guys are legends!

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11 years ago

Helpful 1
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13 years ago

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9 years ago

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14 years ago

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10 years ago

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12 years ago

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14 years ago

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9 years ago

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10 years ago

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12 years ago

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11 years ago

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12 years ago

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15 years ago

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9 years ago

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15 years ago

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7 years ago

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6 years ago

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9 years ago

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9 years ago

Most awesome ski store in flag! Josiah and Tommy were so helpful and generous! We love it here! we will never go anywhere else!

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13 years ago

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10 years ago

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Photo of Jacob P.
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10 years ago

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7 years ago

Awesome staff that's very willing to help! I've always had a good experience going in here, even at peak times.

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9 years ago

This place has seriously stepped up there game. New stuff, great crew, cool environment. Taylor C really helped us out.

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7 years ago

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Review Highlights - Ski Haus

If you're anywhere in Arizona and need gear that's set up right for Snowbowl, do yourself a favor and go here.

Mentioned in 21 reviews

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Peace Outfitters

Peace Outfitters

4.3(102 reviews)
0.6 mi
$$

Houston, we have a problem. Race Outfitters, we have a solution!…read more Amazingly helpful and knowledgeable staff. They're particularly helpful with handicap accommodations suggestions. My hubs has a condition that causes shakiness and instability. They were so cordial and acted like that was no big deal and were able to offer solutions for him to be able to do XC with me. Huge selection of everything you could possibly need or want for a day of snow fun. They do complete rentals and of course sales as well. Prices and policies were reasonable. I would definitely use them again. Thank you for helping us to have the perfect trip!

Maybe the strangest retail experience ever. We stopped in during our vacation in Flagstaff to shop…read morefor some hiking shoes. It seemed like half the store was 40% off so we looked around then went to the shoe section. I found some full price Merrell shoes to try. The clerk was having a conversation with a customer about possible Grand Canyon hikes which was interesting....for the first 5 minutes. Made eye contact with the clerk but nothing, just kept talking about hikes and never about the shoes being tried on. Got up and looked for someone else to help but no one available after a lap of the store. Went back to the shoe department, the clerk was STILL talking about hikes and ignoring me standing there with the shoe. Put the shoe back on the shelf, we left and spent our money elsewhere. While we don't give off the hardcore "outdoors" vibe this store is definitely not as cool as they think they are. We were also ignored when first walking through the store while hearing another customer being offered help. Good thing there are a dozen other stores selling the same stuff within a square mile of old downtown. Maybe why so much of the merchandise was 40% off?

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Peace Outfitters
Peace Outfitters - Happy customer!

Happy customer!

Peace Outfitters - Soooooo nice!

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Soooooo nice!

Ski Haus - outdoorgear - Updated May 2026

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