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    Skagit Autoworks

    3.3 (3 reviews)
    Open 7:00 am - 7:00 pm

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    Services - Skagit Autoworks

    Auto body restoration

    Bumper repair

    Collision repair

    16 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto maintenance

    Auto mirror repair

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto steering and suspension repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Rust damage repair

    Rear-end damage

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    Burlington Automotive

    Burlington Automotive

    (43 reviews)

    I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

    Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

    J P Automotive

    J P Automotive

    (22 reviews)

    The front brakes on our 2006 Trailblazer were making some tell-tale noises indicating that they…read moreneeded some immediate attention. So I took it to another shop, closer to my home, to get an estimate. That shop, which shall remain nameless, told me that not only did it need brake pads and new rotors (which I was figuring on, anyway) but the calipers were shot also and they needed to be replaced. They quoted the front brakes at close to $650, plus tax. They also told me that the rear brakes were at about 5% and needed some additional parts replaced as well, coming to an additional $550, plus tax. I couldn't afford that at the time, so I took their estimate and waited for a payday or two so I could afford to get at least the front brakes done. I was referred to JP Automotive by the folks at Virg's Brake & Suspension because they couldn't fit us in to their schedule and we needed the work done ASAP, and JP Automotive delivered big time. JP Automotive scheduled us for the following morning WITH A FREE LOANER CAR. When Mike called with to let me know what they found and what the actual cost would be - before they started the work, so I could approve before they stuck me with a bill - he told me that they really didn't need to replace the calipers, the ones that are on the car are just fine. So they saved me $250 or so that I didn't need to spend, and they got the work done and had our car back to us by noon that same day all for about $200 less than "that other place". Now that is what I call world class service! JP Automotive has earned a customer for life.

    not good diagnostic . charge me for parts never change.i…read morepay 15000 dollars problem not fix.they lie about diagnostics and parts

    Skagit Autoworks - bodyshops - Updated May 2026

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