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First Class Auto Glass

5.0 (6 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

2 hours

Response rate

70%

Services - First Class Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

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Gerber Collision & Glass

Gerber Collision & Glass

(6 reviews)

FINAL EDIT: the door the shop repaired on my car seems to have a small leak in it after the work…read morewas completed. I'm having to take my car to another shop to get additional work done. EDIT 3: This is the worst repair shop I've ever had the displeasure of working with. Save yourself the worry and trouble. At this location, they won't speak to the things they deliberately did. They won't be accurate and honest. This shop will leave you feeling disrespected, and like you can't trust the work "they did" on your vehicle. DON'T GO HERE! Especially if Andrew Z is the one working. They will start name calling the second you say anything they don't 100% agree with. I wouldn't trust this place with my car ever again. The bad communication mixed with bad turn around times for car repairs, makes me not trust the quality of the work completed. Andrew made an already stressful situation ten times worse. Maybe if we have to go to the extent of name calling.. we should probably just take a deep breath? Not talking was also an option... he kept saying slights and insults at me while I was trying to complete my checkout process with the receptionist. Upon further review of my car, there was loose wires left in the floorboard of the driver side of my car and some weird sticker stuff I had to peel off my back window. Maybe Andrew should have spent less time berating me and more time getting my car ready for pickup. EDIT: I couldn't reply to Jessica, so I'm editing my reply. By trying, she means they called me one time and left a call back number that doesn't route me to them. I've called that number back multiple times, it routes me to Andrew. Not exactly the person I'd care to ever speak with again. EDIT 2: called again, still no response from the GM. Not sure how hard they're trying to get in contact with me if they aren't returning my calls!

Amazing work! My Tuscan is only a couple years old and was…read moredevastated when it was T boned by someone running stop sign. Gerber collision did an amazing job. Everything looks spot on. The paint matches to a T, and the parts (doors, ect) line up perfectly. Such quality work in a surprisingly short amount of time, considering all that needed to be done. Gerber was great with communicating the car's progress via biweekly texts and answered any questions and addressed my concerns very patiently. I'm also very relieved to know they warranty all their work and they have shops all across the US just in case I need them when I return to Florida Thank you Gerber! My Tuscan looks better than before the accident.

Mobile Music Unlimited - Another broken panel

Mobile Music Unlimited

(29 reviews)

$$

Brandon installed my new music system on my 2005 Volvo. He's been doing this kind of work for 30…read moreyears. I did check other same kind businesses, but as a 78 year old Widow, I felt most comfortable with Brandon. I felt I could trust him and his work.

On June 30th 2023 I took my 96 Camry in to have a stereo and a video camera system installed that I…read morehad purchased elsewhere. I was very pleased to receive a discount for my military service and everyone was very kind. They installed the front camera too low and it was in my view. The new music component seemed to work but I wasn't able to tune into any radio stations. The next thing I noticed was that the interior trim above the driver door was not attached. I had to make an appointment to bring it in. The tech said that because the stereo had only two outputs and previous stereo had 4 that were hooked up to my existing amp (under the driver seat), he had to charge me for a special cord to adapt them ..and as a result the "fader" function (front/back) would not be adjustable but that it was okay because most people keep it set at ZERO which is a default setting. I called the owner and mentioned all of this to him. On July 11th I was able to take my car in. The front manager seemed very friendly, but the tech did not seem happy. I mentioned that the antenna had probably not been plugged in, so it should be pretty simple to get the radio working. I didn't figure it would be very long to fix these things so I hung out. While walking around outside, I noticed that my car in the bay had it's trunk open. I wondered about that, but didn't worry about it because besides a first-aid kit, the trunk was empty. When he said it was done, I noticed that the front camera had been reinstalled higher but the cords were a mess and not routed neatly. The 3M adhesive had been replaced by some off-brand. The stereo had been reinstalled crooked but the radio was functioning. I called the tech over to point out the crooked radio and he went and got some tools. His attitude wasn't friendly. As he attempted to straighten the radio, the front accessory panel came loose. He shifted the stereo around but it wasn't straight and he used a bit of adhesive putty to "stick" the panel back. As he was doing this, he pointed out the accessory door and said, "Oh, and you broke your panel door here because this is how I found it but you probably never noticed that." This was a lie because we always use that accessory door and it was never broken. The employee tried to hide it and blame it on us. He said, "There you are!" and walked away. The radio of was still crooked. So, I pointed it out to the owner. He personally came out and took a look at the work. He went and got some tools and adjusted the stereo correctly. He took the adhesive putty off and went into the shop and found the correct clips for the accessory cover so it would clip back on correctly. I pointed out the broken accessory door and he said that he would have to purchase a replacement for me but it would only be a couple of days. I asked him if I would need to make an appointment and he said, "No. I will run it out to you." Over the next few days, my daughter told me that the speakers sound "different" and "not as good". I kind of noticed it too but thought it was the new stereo. There was no sound coming out of the right rear speaker..so I opened up the trunk and the first thing I noticed was all the trim from between the back seat and the trunk was hanging down. It had never been hanging down like that. I looked under the back dash and I could see the two speaker wires were not hooked up to the right rear 6x9. I reconnected them but the speaker was distorted. The tech had blown the speaker and tried to hide it by disconnecting it. That was why the trunk was open! I called the owner. He said he tried to view the camera footage in his shop but because the resolution was so high, he couldn't view that far back. He tried to suggest that it wasn't their fault. I told him that accidents happen and it's how you handle things when they do. I told him that I like to leave yelp reviews and if he does the right thing, I will give him a better review and tell the story. He agreed. He said if he had a "spare" 6x9 in one of his shops, he would install it for me. The speakers I had were German MB Quart DCC 169, sounded very good and had exceptional bass. After a couple weeks the owner said he couldn't find a speaker so would just have to replace both 6x9's. He installed 2 3-way Rockford 6x9's ($159 on Amazon). They sound "okay" but don't have the bass anywhere near what the other speakers had and don't seem like they are matched for the wattage with the amp in my car. Ultimately, I feel the owner was responsive to the first issues presented. After that though, it felt as if he needed to be "persuaded" to do the right thing. The end result isn't as good as the sound I had when I started and it took a lot of time, money, hassle, and negotiation. I should have received my money back and better replacement speakers for what I went through. Still, I agreed to give him a detailed review and better rating, so I am giving Mobile Music Unlimited Burlington 2 stars as opposed to 1 star.

First Class Auto Glass - autoglass - Updated May 2026

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