My husband was on a road trip in his Chevy Volt and had a problem where his car engine failed to…read morestart. He would not have been able to get home on battery alone. He found Premier Auto in Mt Vernon and they were open early on a Saturday morning. Azeem, the owner, was there and was able to diagnose his car and get him back on the road.

i had my vehicle towed to this shop since this was listed as a preferred shop by my insurance. the…read moreshop has had a recent incident and at least one of the shop bays is closed but there is signage posted that they are still open regular hours and accepting business. I was contacted on Monday that they would be able to begin working on my vehicle between Wednesday and Thursday. as of today, Thursday, I was contacted by a different person from this business claiming that they had attempted to call me yesterday, but from a personal phone and left no voicemail, stating that the shop is closed and will not be available for work for up to two more weeks. the people aren't even communicating with each other and are wasting peoples time and money. they need to fully post that they are closed to business and tell tow companies and insurance not to bring vehicles in until they are functional again. this is outrageous and a complete waste of the last five days where I possibly could have had it already looked at and addressed at an actual shop that is operating normally and honestly. highly dissatisfied and disappointing.

We had a great experience with Affordable Automotive. They were communicative, fast, and in fact…read moreaffordable. They did great work and were very honest about what needed done now, what could wait, and what to keep our eyes on. Very excited to have a local and trustworthy mechanic.

I was misled by this outfit. They tried to sell me an expensive repair that turned out not to be…read morenecessary. Go somewhere else!

Had great luck here over the years, friendly, fair and honest. Thanks Jim and Patty for all the…read moregreat work over the years.

Had an unfortunate experience with car repairs. I spoke with Joel and explanined my disappointment…read moreand frustration. He contacted his superior and they made the situation right. We will continue doing business with people who stand behind there work. Ray H.

So... My Jeep Grand Cherokee's water pump failed when I was up on the Samish overlook, and I spent…read morehours getting back to a repair shop because I had to let the engine cool for 45 minutes after only running it for 5 minutes. Reading the reviews, I learned that people had great experiences at Jimenez in Burlington and decided to give them a shot as well. This turned out to be an awesome decision! It appears to be a Father-Son operation, but they really know their stuff, and are absolutely committed to their customers. They were there working on Saturday, and had my water pump replaced with fresh coolant and a new serpentine belt. Also, I knew about my rear brakes getting worn, but they let me know about that as well. These are good guys. They will make sure you are happy, and will not try to rip you off.

Good service, they know what they are doing! I highly recommend them…read more They figured it out quickly and the issue disappeared.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

These guys are so great Im leaving a review 5 mins after picking up my car, before I start…read moreprocrastinating. I've been here twice now and everyone's been helpful, knowledgeable, and professional. The pricing is very competitive. They even helped me get to and from work so I could drop my car off first thing in the morning. You and your car will be well taken care of here. I'll definitely be back.

Our car quit working while we were driving through Mt. Vernon. We were referred to Zip Tune from…read morethe helpful guys at Napa-Ray's Auto Parts. Zip Tune squeezed us in and we were able to have our car diagnosed and fixed by the next morning. Their rates were reasonable and their work was good. Would highly recommend checking them out if you need a mechanic in the area.

Had several repairs done here, both simple and complicated. Each was done very well with no…read morereturns. Will continue to utilize. Really love the driver service to home.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

My car died on the second floor of the downtown Mount Vernon parking garage. Two tow companies…read moreimmediately said they couldn't do it. Budget Towing came. They couldn't bring their truck up (to big and ceilings to low) so my guy walked up, assessed the situation, called for back up and they pushed the car around the corner and down the parking garage ramp, then down a block to a side street. Now the truck could load and get me to my favorite repair shop, JP Automotive, on the westside. Thank you budget towing for thinking out of the box and not stoping at "it can't be done." Forever my go to! Unfortunately cannot remember the names of the two, really nice, men that helped get this done. But I thank them for their kindness.

We recently purchased a new house and needed help moving an old truck off the property. I called…read moreBudget Towing and they had the truck off site a couple hours later. We will definitely use Budget Towing again in the future.

Fudge motors is a great company, fudge can fix any issue with reasonable charges, as a broke…read morecollege student who doesn't know anything about cars, it's been great having someone who can help Me in my corner!

The only thing that could improve this place is if the state of Washington shut this man and his…read morebusiness down. The man who owns this shop Jeffery Collin's is a scammer and a full time thief ! He will lie with zero shame or guilt. I was on the hunt for a used vehicle and came across Jeffery on Facebook and he was selling a 03 Highlander (which I know are reliable vehicles normally). I set up a time to come test drive the vehicle and give it a look over. From the looks of things from what I could tell the vehicle was in decent shape. Then again, I am no mechanic and had no one I could bring with me to verify if the vehicle was mechanically okay. I had to trust this man Jeffery's word. I used every dime I received back from my tax return to purchase this vehicle and buy new tires for it. I explained to Jeff that I needed something reliable that was not going to cost any money for maintenance for a while because I am broke broke. He assured me this vehicle was his wife's and was meticulously cared for. The vehicle only had 159k on it. I opened up to him and stressed to him my financial state and explained my situation and why I needed to find a reliable vehicle and the importance of looking for a honest person to buy from. Long story short, this car is a lemon and he swindled me good (every time I trust anyone I get burned, EVERYtime). I have boughten not only all 4 new tires, I had to replace the water pump because I broke down, the catalytic converter needs to be replaced (is the newest issue) along with finding out that this vehicle had 215k miles on it back in 2015 (looked the vin up after all the problems I was having), put new brakes, rotors and calipers on the vehicle (he tried to tell me it didn't need them but YES it did). I tried to discuss the brakes needing to be done with him and he agreed to do them for me. I paid for the parts for the rear and his tweaker worker put it on for me. When I saved enough money to do the front and I gave him a call and told him I was ready to get the front brake set up done (parts cost out of my pocket). He told me he never agreed to that. I messaged him the messages between us where he stated he would do this for me. He blocked me. Now I'm not a racist person but boyyyyy he sure acts his color! He completely ripped me off. Now my kids and I are stuck without a vehicle and no money. I can't sell it because no one wants to buy it and I am completely screwed. I have no family or friends to lean on for support and or help me and my kids to get around and I am so furious and disappointed in myself for letting my guard down and trusting anyone (which is something I don't do normally, but I said I gotta trust someone sometime). I don't understand how anyone could do this to someone knowing their situation and completely and heartlessly take advantage of them. This guy is a REAL POS! Karma is a real thing and I know this man will eventually be humbled by life on life's terms eventually! Do not buy any vehicle from this person! From what I can tell looking in hindsight, he has some tweeker guy who pieces cars together for him from other scrap cars so he can sell them and make money by jacking people. He himself doesn't know sh!t about cars himself but the tweeker guy does and it's all about making something look just okay enough to sell and get over on people. Well, he definitely got over on me and my kids! Total effing LOSER!