I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I had my truck in for a distributor repair, and I couldn't be happier with the service. The shop…read morewas professional, knowledgeable, and took the time to properly diagnose and fix the issue. They did quality work, communicated clearly, and got my truck running right again. It's refreshing to find an auto shop you can trust. I would definitely recommend them to anyone looking for honest, reliable automotive repair.

This place is fire! They always do a good job when need my car repairs or an oil change! Super…read moreprofessional!!! I always go back here great prices

I have come here in past for oil change. never an issue. In my most recent visit I was told I have…read morea moderate leak with water pump in my Toyota pick up. I should point out that I asked about the level of leakage, meaning was it small, large, etc? They said moderate. I was then further advised a diagnostic would be necessary to determine if repair or replacement was needed. I checked coolant levels later and they were normal. I took to Toyota dealer in Mt Vernon later and diagnostic revealed no issue whatsoever. Be aware before you repair.

Payton and Alex were very thorough. Appreciated the prompt service and verifications made at…read morevarious steps of the service. The facility is well kept, clean, and organized. The service personnel are nicely dressed and very professional about their work. There was no hard sell for additional services but recommendations were provided for future items needing attention. We went to the relatively new Oak Harbor, Washington location and will definitely return. Found it interesting that workers not currently assigned to a vehicle were doing various stretching exercises. Great strategy to keep your workers injury free.

Was a new customer and had a great experience today! Mason, Joseph, and Paxton did a wonderful job…read morewith my oil change and educating me on further maintenance my car would need to have moving forward. I really appreciate them not being overly pushy to trying to upsell me, but they gave me all the information I needed plus a handout so that I could have the work done in the future. They were extremely professional and they were done within 20 minutes. I was able to watch everything they were doing to know that they were actually doing my oil change unlike other places where you're never quite sure if they do what they say they are going to do. They also checked all of my lights to make sure they were working. Will definitely be using this place for future oil changes. Highly recommend!

Nick and the jiffy lube team is ABSOLUTELY AMAZING. I previously went to Walmart 2 months ago to…read moreget some routine maintenance, and they topped off my fluids. Turns out there was too much water in my coolant fluid, and it froze SOLID when the temperatures dropped. My car would not turn on without shutting down and it was a nightmare. We got my car towed once the snow thawed, and the team at jiffy lube went above and beyond to solve the problem. They stayed past hours to make sure I got my car back the same day. I can't thank them enough for their help, and amazing customer service skills. These guys deserve a raise!!

SCAM ALERT Went in for a routine oil change and a tire…read morerotation. They offered to check my brakes and I agreed. The mechanic was very certain my breaks were 3mm-4mm and recommended I change them. I didn't accept the quote for $1300 (which is extremely high) and went on my way. Took it to a dealership to have checked my brakes and they are at 10mm on all sides. Not sure what the deal is but do better scamming isn't cool do honest work. I still have the quote and sent it to King 5 news for a segment they do on scamming

My truck developed a small gas leak and was in need of repair. I'd taken it to Oak Harbor Motors, a…read morelocal repair service, for years but had just received the worst customer service ever from them. After a week of my vehicle sitting in their yard (they never even looked at it) I got zero service and some the worst rudeness I've ever encountered. So I called Pioneer Automotive to see if they could take a look a my vehicle. Doug answered the phone and from the very start was the epitome of stellar customer service. He was friendly, informative and made me feel valued by listening to my concerns. They told me to bring my truck in and they would look at it that day. They thoroughly inspected my truck and ran numerous tests on it to isolate the problem, and during that time they gave me follow up calls on the progress. It was done in no time, and the charge for service was well below what I'd expected. I was super pleased with the work and attention, but most of all they've got a new customer because of their wonderful customer service. Thank you Doug and team at Pioneer Automotive Services!

They are great and honest people. I've been going there for years. They had my vechicle for days…read moreand couldnt find anything wrong with it and didnt charge me. when I got it towed up there it wouldn't crank. They were honest and didnt make something up. Thank you Auto Pioneer.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Called ahead with a appointment set up. Arrived and no one knew of any appointment but they were…read morestill able to get us in thank goodness. We had to drive from the south end of the island. Employees are nice and our tires took a total of 2.5 hours so be prepared for a bit of a wait. We enjoy coming here though, it's our second visit and it's always stress free.

I have had him work on my vehicle several times over the past couple years and every time he has…read moredone me right. Reliable, reasonable price and always excellent work . Hands down best mechanic I've had in over 20 years .

I have to give a big shout out to Dylan at Driveway Doctor. I found myself with a badly…read moremisbehaving van while visiting Oak Harbor up from Redmond WA. Engine light was on and intermittently flashing, which is not good news. Got a recommendation to call Dylan and I'm sure glad I did. Though he had lots going on, he came to my current location, knowing that I was pretty much stuck. He worked hard and diligently on my van systematically working through a diagnostic process as the OCD did not give a definitive direction. While we could not figure it out on the spot, I left it with him while I rented a car to get home. That evening, after hours, he had some ideas and returned to work on it and it worked. What a dedicated, diligent and nice person. So refreshing to find someone so dedicated to his craft and committed to helping us out. Great guy, great work, and reasonable cost. I highly recommend the Driveway Doctor for any an all automotive work.

The owner of this business is amazing and honest…read more He is very knowledgeable and takes his time explaining what the issues are for the needed repair. I recommend this shop wholeheartedly. He came to my property to look at my tractor and explained what the needed repairs were and did not charge me for coming out to check out the tractor. I offered to pay several times for his time but he would not charge me for his time. I will definitely be utilizing his shop in the future and recommending him to family, friends and my own business clients.

This man is an encyclopedia when it comes to anything to do with car repair let alone diesel engine…read moreand transmission preventative maintenance and total repair avoidance. Helpful, knowledgeable, he will treat you right. Cannot recommend him enough.

I am a senior citizen and on a fixed income, so I want to get the word out about Gateway…read moretransmission, I highly recommend them, their customer service is outstanding they are very professional and have reasonable rates. Andy the foreman was very professional and explained everything to me, it made me feel very secure. I walked in and had an appointment the next day I highly recommend them.

Everything could be improved. I'm giving one star because it's the minimum, they deserve zero…read morestars. Communication and delivering on what they tell you could use improvement. That is if you can actually get in touch with them. They will not call you when they say so you have to follow up to get their excuses for not delivering on what they told you previously. They had my daughter's jeep for 2 weeks and after daily excuses and broken promises it only needed a new battery which they were not able to diagnose. We believed it was the alternator but they kept saying it was some wires which a rodent chewed. They never drove it and only stated it will start and cannot find anything else wrong. Went to pick it up and it died in the middle of the road as soon as we left. Changed the battery and all is fine now. Worst car repair experience ever, so avoid this place unless you want excuses, delays and shotty service.