I have had him work on my vehicle several times over the past couple years and every time he has…read moredone me right. Reliable, reasonable price and always excellent work . Hands down best mechanic I've had in over 20 years .

I have to give a big shout out to Dylan at Driveway Doctor. I found myself with a badly…read moremisbehaving van while visiting Oak Harbor up from Redmond WA. Engine light was on and intermittently flashing, which is not good news. Got a recommendation to call Dylan and I'm sure glad I did. Though he had lots going on, he came to my current location, knowing that I was pretty much stuck. He worked hard and diligently on my van systematically working through a diagnostic process as the OCD did not give a definitive direction. While we could not figure it out on the spot, I left it with him while I rented a car to get home. That evening, after hours, he had some ideas and returned to work on it and it worked. What a dedicated, diligent and nice person. So refreshing to find someone so dedicated to his craft and committed to helping us out. Great guy, great work, and reasonable cost. I highly recommend the Driveway Doctor for any an all automotive work.

I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I had my truck in for a distributor repair, and I couldn't be happier with the service. The shop…read morewas professional, knowledgeable, and took the time to properly diagnose and fix the issue. They did quality work, communicated clearly, and got my truck running right again. It's refreshing to find an auto shop you can trust. I would definitely recommend them to anyone looking for honest, reliable automotive repair.

The owner of this business is amazing and honest…read more He is very knowledgeable and takes his time explaining what the issues are for the needed repair. I recommend this shop wholeheartedly. He came to my property to look at my tractor and explained what the needed repairs were and did not charge me for coming out to check out the tractor. I offered to pay several times for his time but he would not charge me for his time. I will definitely be utilizing his shop in the future and recommending him to family, friends and my own business clients.

This man is an encyclopedia when it comes to anything to do with car repair let alone diesel engine…read moreand transmission preventative maintenance and total repair avoidance. Helpful, knowledgeable, he will treat you right. Cannot recommend him enough.

This place is fire! They always do a good job when need my car repairs or an oil change! Super…read moreprofessional!!! I always go back here great prices

I have come here in past for oil change. never an issue. In my most recent visit I was told I have…read morea moderate leak with water pump in my Toyota pick up. I should point out that I asked about the level of leakage, meaning was it small, large, etc? They said moderate. I was then further advised a diagnostic would be necessary to determine if repair or replacement was needed. I checked coolant levels later and they were normal. I took to Toyota dealer in Mt Vernon later and diagnostic revealed no issue whatsoever. Be aware before you repair.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

I recently brought my pickup to BOR to have my catalytic converters replaced. My check engine light…read morekept popping up for that issue. The staff at BOR were very receptive and responsive to my needs and arranged to replace my converters. Unfortunately, after all their hard work my check engine light came back. It turns out that when BOR discussed my repair options I opted for the cheap route and asked them to buy aftermarket converters. When I came back they found an exhaust leak and fixed that, and the light came back a second time I relented and asked them to get OEM converters. The OEM converters fixed the problem and my pickup is running great again! I have nothing but praise for how BOR worked with me, accommodated all my choices, and bent over backwards to help me get my truck working.

Better Off-Road? More Like Better Off Somewhere Else…read more I brought my 2002 Suburban Z71 to Better Off-Road with a clear, detailed diagnostic summary--11 specific issues, complete with history, symptoms, and codes. I gave them every benefit of the doubt. What I got in return was a $10,000 engine replacement estimate and a lazy guess. After eight full days of silence, they finally looked at the truck and performed a basic compression test. They found low readings on two cylinders and immediately recommended a full engine swap. No leak-down test. No spark plug inspection. No timing verification. Just a vague shrug and a five-figure solution. Here's the kicker: * They performed the wrong test first * Then charged again to do the right one * That's double billing for diagnostic failure A leak-down test is the industry standard when compression is low--it tells you why it's low. They didn't perform one until I hounded them. That's not oversight. That's negligence. When I finally arranged a tow to get it out of there on October 22, they refused to release the vehicle until I paid. Fair enough--but their phones were "offline for two days," yet their voicemail worked. Convenient. Then they charged me a 3% fee for using a Visa card. That's not standard. That's gouging. The technician who texted me couldn't write a coherent sentence. His diagnosis read like a fifth-grade book report. I wouldn't trust this shop to change a bicycle tire, let alone diagnose a complex engine issue. Bottom line: * They ignored a detailed diagnostic roadmap * They charged for incomplete diagnostics * They double-billed for doing it right * They stalled communication for eight days * They misrepresented fees * They showed zero professionalism I paid the bill because I honor my commitments. But they didn't honor theirs. I'll never go back--and I hope no one else does either. --David W. Klieman

B & B Auto Repair is simply fantastic. Paul (owner) and Patrick (Mechanic) were awesome in all…read moreregards. Paul sold B & B to Dustin. Luckily Dustin (owner) and Jim (Head mechanic) are continuing the tradition that Paul set. They do fantastic work and are completely honest. Everyone at now DC Auto Repair are fabulous to deal with including the two young ladies who work the front desk. DC Auto Repair has my highest highest recommendation.

I have been taking my 1992 Mazda, 2007 Odyssey, 2010 F-250 to Paul at B&B for years, at least 14…read more He has Always given me a fair price and fixed the problem each and every time. Now that his protege has taken over with Paul in semi to max retirement we will see how Dustin dose, he will be working on the F-250 for the very first problem I've had with it ie; blower motor as my immobility hampers me from carrying out the youtube/service manual repairs. Paul you will really be missed by us, you have been a blessing over the many years and we thank you for your upright service! Good luck Dustin, we expect nothing less from you!

I had a coolant leak in my old Suburban. They fixed it promptly and for less $ than they initially…read moreestimated. Great job!

My new go to place for auto repair. Martin the owner and the guy's working for him do excellent…read morework. They operate on the principles of ethics and integrity!!! They even vacuum the inside of your vehicle!!! He knows how to treat people and give them a reason to come back!!! If you are looking for a shop that does high quality work at fair prices, you can go wrong with Coupeville Auto Repair!!!!

I had a really great experience with Midway Automotive! They were able to get my car in, checked…read moreout, and back to me very quickly. They communicated with me the entire time and sent me a full diagnostic report with pictures, what they found, and the services they recommended. They also called me afterward to go over everything with me, which I really appreciated. They explained their recommendations and the costs clearly and let me decide what I wanted to have done. They were also very helpful with any questions or concerns I had. They even sent me a text a few days afterward to check in and make sure everything was going well with my car, which I thought was really nice! Overall, really great customer service and a great experience. I definitely recommend them and will be bringing my car back in the future! Thank you, Midway Automotive!

They helped me add a new intake to my diesel Cummins along with tires and an "inspection" and they…read moredid solid work.

My truck developed a small gas leak and was in need of repair. I'd taken it to Oak Harbor Motors, a…read morelocal repair service, for years but had just received the worst customer service ever from them. After a week of my vehicle sitting in their yard (they never even looked at it) I got zero service and some the worst rudeness I've ever encountered. So I called Pioneer Automotive to see if they could take a look a my vehicle. Doug answered the phone and from the very start was the epitome of stellar customer service. He was friendly, informative and made me feel valued by listening to my concerns. They told me to bring my truck in and they would look at it that day. They thoroughly inspected my truck and ran numerous tests on it to isolate the problem, and during that time they gave me follow up calls on the progress. It was done in no time, and the charge for service was well below what I'd expected. I was super pleased with the work and attention, but most of all they've got a new customer because of their wonderful customer service. Thank you Doug and team at Pioneer Automotive Services!

They are great and honest people. I've been going there for years. They had my vechicle for days…read moreand couldnt find anything wrong with it and didnt charge me. when I got it towed up there it wouldn't crank. They were honest and didnt make something up. Thank you Auto Pioneer.