I have never come across another Auto repair shop that was as honest as this one. We have had 2 of…read moreour vehicles with major issue's in this shop and both times they have been straight shooters. They also have gone to bat with the insurance companies for us. Eric and RJ are a relief to work with. We strongly suggest using Premier Auto Repair.

My husband was on a road trip in his Chevy Volt and had a problem where his car engine failed to…read morestart. He would not have been able to get home on battery alone. He found Premier Auto in Mt Vernon and they were open early on a Saturday morning. Azeem, the owner, was there and was able to diagnose his car and get him back on the road.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

I towed my car to you with a CONFIRMED transmission oil leak. WTH? You cleaned up oil leaks and…read morecharged me $4500? You have no business ethics or morals. Ive read reviews here that echo my situation. You have no professional knowledge regarding European cars. Absolutely None.

My vehicle, which is new to me, for less than a year, has been in and out of your shop for months…read morenow, and I am extremely frustrated. I've been repeatedly assured that it was fixed, only to discover loose zip ties holding hoses together in my driveway last night. This is not the first time my car has leaked diesel all over my driveway. While I understand that staffing issues and mistakes can occur, the level of service I've received is unacceptable. My vehicle has undergone several major services intended to maintain its longevity, yet it has sustained damage in the process. Additionally, my shift cable remains unreplaced by Bavarian, and the fluid leaks persist! This ongoing situation has been nothing short of a headache. Bavarian & Gateway Autohuas, please explain for this poor service and the lack of resolution. Thank you

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

Good service, they know what they are doing! I highly recommend them…read more They figured it out quickly and the issue disappeared.

Greg is a fabulous mechanic! Great prices great service would definitely recommend this business!!read more

My truck broke down right at the Burlington exit and after a quick google search I found Steve's…read moreAutomotive with great reviews. So, I had my truck taken there and left the keys in the overnight drop box. Needless to say I was not disappointed one bit. I received a very friendly phone call first thing the following morning letting me know they would try to fit it in their schedule as soon as possible. I'm very happy with the work they did, their communication, and genuinely honest business.

If they had a 6 star review this is one of the few businesses who would qualify. I have been 100%…read morehappy with every experience I have had here and I am greatfull to have a shop like this in Burlington.

We had a great experience with Affordable Automotive. They were communicative, fast, and in fact…read moreaffordable. They did great work and were very honest about what needed done now, what could wait, and what to keep our eyes on. Very excited to have a local and trustworthy mechanic.

I was misled by this outfit. They tried to sell me an expensive repair that turned out not to be…read morenecessary. Go somewhere else!

I have been coming here for 8 years, and it is the only place where I bring my Toyota Highlander…read moreand Toyota Prius. Mike is a true professional, and I trust him to get the job done right and at a fair price.

Mike delivers honest service at honest prices. Willing to take the time to explain. Especially…read morewith folks who take the time to consistently maintain a vehicle. Keep your well maintained vehicle running and go see Mike.

At first glance, with its hot rod ambiance and cool cars, I doubted if it was the right place for…read moremy Swedish car. But I was in for a surprise. I visited based on a hunch after being told elsewhere that I needed an expensive catalytic converter replacement. The mechanic here, a true Volvo aficionado (owning more Volvos than the founder of IKEA), diagnosed the issue within minutes. Instead of a costly repair, it was just two coils that needed replacing. The cost? A quarter of what I was originally quoted. It wasn't just about saving money, though. It was about finding that rare mechanic with an incredible depth of knowledge, able to diagnose problems on the spot. The efficiency and expertise here are unmatched. As I write this, I'm almost hesitant to share how great this shop is. I fear it'll become too popular and I'll have to wait weeks for an appointment! It's that good. Highly recommended for anyone seeking honest, expert service, especially for Volvos.

Ben Richards Fabrication LLC did a wonderful job replacing my muffler, resonator, and damaged…read moreexhaust pipe. I have a 2014 Subaru Impreza sedan that sustained some damage to the exhaust (6" clearance on the vehicle). Also, the muffler was a bit noisy from a modification done by a previous owner. Ben Richards Fabrication gave me a good price (welded on a a new muffler rather than installing a more expensive bolt-on attachment). My primary complaint is that they could have confirmed scope with me before moving forward. (We had discussed the scope, but I would have liked to have given the go ahead before they started.)