Despite 79 bad reviews Single Digit swithced over my wifi from Cox and it works perfectly which makes me wonder if all the one star reviews are from one customer. Jason from Single Digits was very professinal. Where I live there are 450 units and the wifi works great here. Thank you Jason from Single Digits. read more

This is one of the worst companies I have ever dealt with. Customer support non existent. WiFi service laughable and unusable They should be out of business. No review over a 1.0 online. They are thieves to be charging anything for their services. CRO should be in jail. read more

Slow.. Constant service interruptions. We've have been unable to connect to any servers for more than a week. By servers, I mean, streaming services on my TV wont load, both of my Xbox's , we cant play any games on, we cant connect to any servers. We pay $65 per our lease with the apartment complex. $65 wasted and such a trash company. Ya'll need to update your cables, firmware and modems, or just get out the service industry. Its 2026, the people need wifi to work and be in contact with loved ones! read more

The internet service in our apartment has been consistently terrible. We're dealing with single-digit speeds when it does work, and frequent outages when it doesn't. Just two weeks ago, it was down for three full days, and we couldn't even get in contact with the company. Now it's out again. We were told engineers were creating a ticket and that a technician would be sent out "as soon as possible." We were also promised a callback with an update later that evening--no surprise, that never happened. Even when the internet is working, it's extremely slow, constantly lags, and repeatedly disconnects our devices. We're forced to re-register them over and over again, which is incredibly frustrating. This is by far the worst internet provider I've ever dealt with. They are inefficient, unreliable, and fail to follow through on what they say. Absolutely unacceptable service. I'm going to a competitor in the morning so I have stable and reliable interment for work. read more

Unfortunately this provider is required for my apartment building and if I known how much their service gets disrupted I would've reconsidered signing the lease. I've never had so much constant disruption in less than 9 months of service. I'm actually writing right now as my hub for my smart home apps is offline and all devices in my home are disconnected from the internet. I've had to call multiple times about a previous issue where every few weeks a couple of my devices would be dropped-- not all, nor the same ones. It has been very inconvenient. It's still my work hours and I have not been able to resume service for the past hour for any of my devices. On top of the last time where I had friends over where service was also dropped (so I ended up using Hotspot from my phone provider for 3 other devices). to property management: DON'T USE THIS SERVICE. to end users: avoid them if possible because you won't be able to rely on them. to Single Digits itself: how can you call yourself a provider? read more

Single Digits - thermostats and door lock offline - The app displays three offline smart home devices: front door lock, bedroom thermostat, and living room thermostat. - Internet Service Providers Near Me - Bedford, New Hampshire

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I feel like the WiFi at my complex is out atleast once a month or even more. I just got it fixed like two weeks ago. And now it is out again. College students need better WiFi services for school work. I can't stand how frequent issues are. Used to not be this bad. Just over time it's gotten worse. read more

Avoid this company at all costs. They do not provide good service. I have been without internet for almost 5 days with no resolution on the forefront. This company should be shut down permanently. read more

"No internet, secured" is an odd but fitting choice of slogan for these exceedingly inadequate morons. There is no good reason besides major physical damage to servers for my internet connection to be out for longer than 48 hours at a time, much less for such an instance to occur twice in the past 2 weeks. So unless their servers happen to be located in an active warzone, I'm going to venture a guess and say that when they say "our engineering team is working diligently to resolve the issue" what they really mean to say is "fuck you" because that's the message I'm getting. The birds will sing on the day I can rid my poor internet adapter of this malfunctional buffoonery. read more

Even though we pay for a substantial amount for this internet service, this provider, without no reason, whatsoever, decides to block the anti cheat services for several large commerical games I play for recreation. I'm seriosuly taken aback by this... if this provider is going to blocking servcies artbitarly, perhaps we need to neogotiate a price check for monthly dues.. If I pulled this type of action off at work: 'drr boss, I'm not gonna do this things for you now, even though I had no issue doing those things in tyhe past..' I likely be hit with a pay cut or be fired. Single Digitis should be held to the same standard.. So to the management at Single Digitis, what say you?... Get your shit together, or get out this business and make room for someone for competant. Seriously. read more

Calling themselves singledigits does a great job of representing the speeds you can frequently expect. Stuck with this wifi through my apartment building, and it is genuinely so inconsistent that it is driving my decision to not renew my lease here. Mind you, the inconsistency in quality is between sorta kinda passably okay, and dialup speeds. I will say their ethernet is wicked fast but when all but one of my devices are connected via wifi, that just doesn't cut it. read more

Single Digits - Speed test results display download speed of 2.14 Mbps, upload speed of 0.03 Mbps, ping of 620 ms, jitter of 952 ms, and packet loss percentages. - Internet Service Providers Near Me - Bedford, New Hampshire

I've had the displeasure of using their WiFi since it's included in my apartment complex. Some of the worst WiFi I have ever experienced. First, the speeds dip drastically and often times disconnect entirely. I'm convinced there's some throttling going on or they just straight up don't do any maintenance on the modems in our complex. The insanely slow wifi might be okay for other communities--but I live in a student apartment community. Everyone here relies on the internet for their homework and everyday lives. The fact that we can't do basic tasks because of this ISP's incompetence is infuriating. Customer service is next to useless, even if the workers may want to genuinely help. They don't seem to be very knowledgeable in my opinion. I had them straight-up tell me I must have a hardware issue with my device if I cannot connect to their Internet. It was a bunch of BS since I could connect it to other homes' Internet connection. But why actually fix the problem when you can just gaslight your customer? I hope this company goes out of business. And other renters don't have to deal with them. Praying for the day our management succeeds in switching to another provider. read more

Single Digits - The image shows a digital screen with network information, including NAT type, download speed of 7.0 Mbps, and upload speed of 1.5 Mbps. - Internet Service Providers Near Me - Bedford, New Hampshire

You won't find the worst network service provider anywhere else because they are! Every 30 seconds WiFi gets disconnected, and connects right after and disconnects again and goes on. My phone always gives PRIVACY WARNING when I'm connected to their WiFi. Just so you know. Also at least 1 day in a month internet goes completely, all day. I can't believe they're charging $18 every month for this garbage service. read more

This is the absolute worst internet service I have ever had. Has connectivity issues can never stay connected and when you call support they can never fix they say they are trying but has been a month and can't even get a answer on what might be wrong with my service. Have requested service be done and haven't heard anything back. Absolutely do not recommend using single digits for any type of service on any occasion very poor service and customer service. read more

What garbage. Their customer service does NOT answer the phone. Your call will continue to ring with no option to leave a message, etc.

This is the worst wifi I've ever had. No joke i've traveled to remote areas and have had better wifi. The "engineers" are useless, so is their customer service line. They just tell you they're going to escalate the problem and nothing ever gets done. If your apartment has this wifi and you need good wifi for gaming or work, consider getting wireless home internet. read more

The quality of this WiFi is terrible. As someone else mentioned, this service is provided with my apartment-- though it's definitely not free, as it is a part of the rent that I pay. The frequent lag spikes, slowness, and disconnections are unacceptable and unbearable. Never willingly choose this service if you have the option of something good like Verizon. read more

Single Digits - The WiFi disconnected, which happens too often - The image displays WiFi network names 'Single Digits - Resident' and 'Single Digits - Guest' on a device screen, with the 'Resident' network marked as 'No internet, secured.' - Internet Service Providers Near Me - Bedford, New Hampshire

I wish I could give them -10 stars, they are absolutely the worst ISP ever. I have spent over 2 hours on hold the last few days, they have given me an expedited service ticket number but not shown up to do anything since Monday. Today is Thursday. Every time they put you on hold it's at least 10 minutes before they come back. Sometimes I have been on hold for over 30 minutes. I am looking into how to switch to a real ISP or if we are captives at the AL that my mom lives in. IF YOU HAVE ANY CHOICE ABOUT THE MATTER, DO NOT DO IT! YOU WILL RUE THE DAY. read more

Awful service. Luckily our condo is getting rid of these clowns. Service has gone out building-wide at least 5 times in a year. That is an unacceptable rate in this day and age. If you are stuck with this service and you require close to 100% up time you should get a backup (hotspot, T-Mobile home, etc.) read more

Absolutely awful. I rarely leave 1 star reviews on anything EVER. I am a nursing student. I take many classes and best believe I have plenty of exams. Wi-Fi will go out when I need it the most. I have an exam for biology due tonight and the internet has been out since 1AM. Mind you this is not the first time this has happened this year. Now for the next issue when the Wi-Fi isn't completely out. It has such bad hiccups in the connection that kicks me out of zoom calls and other video conferences. You so much as sit wrong and it goes from 3 bars to 1. If you want at least somewhat decent connection, place a chair next to wherever they put the router and sit directly next to it and make sure not even a piece of paper is between you and the router. Single Digits should be called that because they should charge amounts in the single digits for their Wi-Fi. It's absolute TRASH. read more

This company has deeply rooted issues. My apartment requires this provider and I wouldn't have lived here if I knew how bad. We've had WiFi issues for 8 months now and they have sent over 10 different technicians to come check it over this time with no solution. We have to follow up after each technician and they have never reported what they found. Can't ever get transferred to management or a supervisor. Customer service will hang up on you if they don't have an answer. read more

The worst possible Internet service provider. We are forced to have it at Slate at Fishers District. I wouldn't rent an apartment at a community using Single Digits. It goes out for days. Literally the dumbest group of people on the planet. read more

Hi everyone, I have never left a yelp review in my life, but after the past 3 hours of my life, I cannot fight the need. Though everyone in this review section seems to have the same issue, I cannot emphasize my anger enough. I, as many of you, have fallen victim to an apartment complex's relationship with this company. Why they continue to pair with Simple Digits, I have no idea under God's brightest sun. I live in a townhome/apartment with 4 other girls, all college students, nearing the end of our college careers, assignments and meetings are explicitly important. But after 7 days of, COMPLETELY, no wifi... we made the devastating decision to call. 6 phone calls (myself), 7 calls (my roommate), and three hours later, we have multiple ticket numbers, strained vocal cords... and you guessed it, not a single strand of wifi. This company still being in business, is harder to comprehend than space's ability to expand. Please look into the WiFi providers of your apartments before signing, and Simple Digits, I hope you feel the shame of the hundreds of disappointed customers you have who despise you. Enjoy your corrupt money, and your underdeveloped sales associates, stop scamming your customers. read more

horrible. horrible. horrible. Internet speeds fluctuate consistently and go out constantly. Please choose a different provider if you'd like more than 10 minutes on the internet without going crazy. Also this is in West Virginia not SF. read more

Single digits is by far the worst internet service provider I have ever experienced. My apartment has had an outage for over a week and they don't do anything about it. The customer service agents hang up on you when they can't answer a question. These negative reviews are extremely valid. I would think twice before moving into an apartment that locks you in with single digits. If you are in school or work from home stay far far far away from single digits. read more

No one would choose Singledigits if they had a choice. Service is beyond bad - internet goes out for a few seconds unexpectedly and without reason, which can adversely affect downloads; repairs are done whenever they get around to it. If you have a problem on Friday afternoon or on the weekend, don't expect anything to be done before Monday. Best part is they will lie and tell you they're working on it. In our facility, service goes out when it rains, and that's treated as being normal. read more

I currently live in Cavnastownhomes in Morgantown WV while I attend WVU. In the 6 months I've lived here Single Digits has had community-wide outages in canvas upwards of 4 separate times and lasting towards a week on end (one during finals week) and the most recent being 2 days ago. Constant internet outage with no information given to customers on what/when/why/how leads to speculation about the trustworthiness of the company. As far as I'm concerned, Single Digits deserves every one star rating it gets and it deserves the D- grade it has on the Better Business Bureau dot org. STAY AWAY! read more

This is the worst internet company on the planet. Constantly service outages. Call tech help The only thing they accomplish to make matters worse Top of the list of terrible companies. They deserve a negative star rating. read more

Internet been out for 3 days at our complex...Single Digits with no answers..All they tell you is our techs are working on it...Worst internet service .... read more

Terrible company. Supplies my apartment building and the wifi has gone out for multiple days like 4 times in just 2025. Awful wifi and the customer support is the worst, least helpful thing ever. Actually terrible company. I have no idea how the got so many apartments to use their awful serivce. read more

If i could rate this lower I would. They are our main wifi provider in Claremont, CA, and it is down CONSTANTLY, and most of the time, down for anywhere minimum of 5-7 days, sometimes more. Which is worse considering this is a student living complex where wifi is pretty much essential. If you call customer support, youre going to be on hold and trying to actually talk to someone for at LEAST an hour, and when you actually get to talk to them, they are either unhelpful, inept, unknowledgeable, or straight up hard to understand because they talk too quietly or have a hard to understand accent with no attempt at even sounding like they speak english in a comprehensible way. When you finally do get a tech out there, they are going to tell you it's a hardware issue or they have problems with their equipment, but will absolutely not fix their equipment. We've had a tech tell us he would be right back to check on their equipment and not return, leaving us wondering where the hell he went, and only found out that there were issues with their hardware he found (but did not fix) only after calling customer support for another hour. I don't know what possesses apartment complexes to pair with Single Digits, maybe the price for them, but man that is representative of the service they pay for. Anyway, I hate single digits, multiple buildings are out of wifi every other month for a week, staff and management hate them and talk crap with us about their techs being rude and unhelpful, and if you're considering an apartment complex that has Single Digits, back to the apartment search you go. read more

Worst ISP. The internet is outage for a WHOLE WEEK, and no one is fixing it. The customer support is also useless on it.

I'm having a really bad experience with Single Digits, and I'm mostly using this review to encourage other people struggling with this company to file an FCC consumer complaint with them. The process was very easy, and the FCC forwarded my complaint to Single Digits, requiring them to respond in 30 days. No response yet, but I at least feel they will be held accountable. I moved to the LA metro area about two months ago, and my apartment complex contracts through Single Digits. My internet is included in my monthly rent payment. Since I've moved in, my internet is shockingly slow - like 3 mbps slow. I called up Single Digits repeatedly, and it took them 3 weeks to send out a technician, who merely confirmed that my internet was slow, and did not come prepared to solve this problem. In the following weeks (it's almost been a month since a technician visited), they've claimed they need to order equipment (a wifi access point, specifically...as an internet provider, I'll never understand why they have to order it), that the equipment has shipped (9 days ago)...and yet I just got a call 3 days ago that now the equipment has really shipped. I'm a full time student and to not have wifi but be paying for it through my rent is insanely frustrating. The wifi is so poor, my phone won't even stay connected to it. Any other internet provider I've worked with (Spectrum, AT&T, Xfinity) were very prompt with any issues I've had - AT&T once showed up at my door the next day when my fiber connection wasn't working. I filed a BBB complaint and more importantly, an FCC complaint, against Single Digits. Please do the same if you feel so inclined, as it seems the FCC is trying to hold them accountable. I'll also be sending in a complaint to the property management company. Knowing what I know now, I would not rent from another building that uses Single Digits for their internet provider. read more

My apartment building provides free Wi-Fi from singles digits. now I see why we get it for free because it's garbage. There are always outages and you never know how long it's going to be down for. The customer service is non-existent. I guess I got what I paid for.NOTHING !!!! read more

Honestly not sure how Single Digits win so many bids with large apartment/condo complexes with so many negative feedback. My apartment complex currently uses Single Digits, and setting the internet and cable up was a pain! It seems that Single Digits is the middle man for DirectTV and the internet provider. Anyway, the internet technicians on the phone do not know what they're doing. You will be on hold for at least an hour before getting to a technician. Once you are on the phone with them, they may "disconnect" and you'll need to dial back in again and wait another hour just to be connected with someone else who is also clueless as to how to activate your internet service in a high rise. For cable representative, you'll need to tell them what equipment you're expecting. Insane! read more

The Internet goes down and they won't let you reset the router. They never responded when we called and when we did get through it's some person in a foreign country who is unhelpful. We went 6 days without internet because they couldn't come out to fix it. And we didn't get a refund at all. We have to use them because it's the choice of the apartment complex but they are terrible. read more

single digits is outrageously trash, pure waste of money and any other thing you can think o, for short I'll call them fvck heads. i called them to replace the router which is a simple task a two year old could perform changing a box but they insist they need to send a signal to the box to trouble shoot it b4 a tech comes out makes no sense when I stated thee box is broke there's no type of signal nor power going to it they in so many words said sorry we can't help u til we can send a signal to the box like you fvck'n dummie the box is broke read more

Single digits is singularity the worst ISP operating in the United States. The service is spotty has constant outages. The tech support is terrible to the point of being inept and combative. They claim gig fibre speeds but deliver less than 300GB/sec when it works. As a client you have zero control of your own router. Do yourself a favor and never do business with this company. read more

if i could give zero stars, i would. this is by far the worst internet provider i've ever had. i've had no internet for over a week and have called them DAILY trying to get ANYONE to look into the issue with no luck- they either brush me off or just straight up ignore me. the people working at the company are useless, ive never seen customer service this bad. i literally got laughed the last time I called them. Im so exhausted trying to communicate with this provider. i still have no internet. read more

Awful service. I live on a condo that has Single Digits as internet provider. The internet comes and goes all the time. We've been without internet for two days. Worst thing is that the condo has a 10 year contract that can't be cancelled!!!! read more

I wouldn't even rate these people with one star, but this rating makes me! The absolute WORST service EVER!!!! I have the same issues at the same time EVERY NIGHT!! They sent a supposed technician here and the very same night I get the very same issues!! Cutting service! Cutting internet!! Can't watch tv when going to sleep!! Therefore, I'm refusing to pay!!!!! read more