Laptop that was running fine before bed; was dead in the morning. Got scheduled to come in ASAP…read more(mid-afternoon). After a forced overnight Microsoft update that may have gotten stuck, my battery was completely run down. Not sure why, since power adapter worked. For some reason, my laptop powered up 'at the shop' rather than my home, but once restart was accomplished there, and battery was sufficiently recharged to take home, everything was all better. (My power adapter checked out fine.) I supposed I could have figured it out eventually (jiggled plugs, etc), but the 'it works now at the shop' seems to be what was needed. The in-shop review of computer health was useful. Rate charged was reasonable, as was free advice on what to buy next and where.

Very thorough and knowledgeable service. When you are freaking out about your device not working,…read moretrust Brad. He knows what he is doing.

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

I had used Apex for computer repairs in the past. Being due for a new laptop, I went to Apex and…read morepurchased a Lenovo with all the features and capacities I needed. Maurice transferred all my data and apps from my old PC to the new PC. He wiped the old PC and disposed of the e-waste. I recommend them highly. Friendly, professional, capable and reasonably priced.

They don't fix TV's the information that you gave me was totally incorrect.they don't do the work I…read morewas looking for.

They are my first stop when looking for computer parts & support…read more I buy computer parts from them and they have dug though the old parts bins to find what I need, when and other stores would ask why are you still running this machine. They repair systems and sell a wide selection reconditioned equipment.

The gentleman that helped me when I went in with a small issue was kind, friendly and very…read moreprofessional. I would go back there again for his help with my laptop.

Needed my laptop fixed quick so I could be on a Zoom call for a job interview. Kevin (owner) was…read moreable to quickly diagnose the problem (within minutes) and ultimately fix my computer by changing the hard drive. Also was able to save my resume and other files off the old busted hard drive OVERNIGHT. I was very happy and extremely satisfied with the service. Thank you!

Kevin fixed my old computer. The hard drive went and he put in a new one and kept the old version…read moreof xp done i needed that for this application. He had whatever version of windows there was. Very fast and great guy.

Had such a good experience in their Salem location that when I had a problem with my computer again…read moreI decided to go to the Manchester store it was closer and I hoped to get the same service. I was not disappointed. The service and price was again incredible. Fixed the computer within 24 hours and it didn't cost me a fortune. Either location is highly recommended.

Well, at first I though my experience here was wonderful. The guys there were so polite and…read moreexplained that the reason my recently updated Lenovo wasn't working efficiently was because I was trying to run Windows 11 on only 8BG of RAM. I know nothing about computers and they let me know it's much faster and easier with 16GB RAM. They gave me a very reasonable time frame of a few weeks to update or repair it and a very reasonable rate. They also gave me the option to buy a used recently refurbished laptop that day. I needed the functional computer right away for work so I bought the used laptop and figured I'd get back to the repairs needed on my Lenovo when I could afford the extra time and money. I thought they were awesome and recommended a few people there when it would come up in conversation. ...Embarrassingly for me however, the laptop they sold me had a screen that flickered like crazy. You had to open it at just the right angle and if it wiggled the screen would just go black. I couldn't return it to them unfortunately, no time and no money. It flickered since day 1 and there's no way they didn't know it still did that after they had "fixed it", he started it up at the counter before he sold it to me. The computer was facing him and I have too much trust. -- I just learned that there were likely compounding factors that were why my original Lenovo wasn't working. Because it's very normal for a standard, nongaming laptop to have 8GB of RAM and it didn't take everyone else 4 hours to type a single page of word document. It's been a few years now and my partner who is in tech just told me this. I wasted that critical money and critical time on a piece of equipment that was so dysfunctional that it actually set me back in my search for a new job. In fact I actually had more work now to do to make up for my mistake. Turns out I guess this was just another experience of being fed BS. When you walk in to Microseconds, make sure you're not actually relying on whatever laptop you get from them unless you know your stuff, have the time and resources to go back and fix problems, and are comfortable asking for a full walkthrough so you can make sure your new/used computer is working properly. This girl was too desparate for an option and got taken advantage of. This girl did get poorer service these other reviews I'm seeing. Of course I'm disappointed in myself but honestly you also need to shape it up fellas, you're behavior is disappointing. I hope things have changed there since then.

I have been doing business with Patrick for 20 years or more. Which should say it all. He has…read moresold and serviced my computer equipment.. Modems..switches.. printers.. yadayada....laptops..desktops. I love the idea of knowing the person who takes care of such important pieces of equipment. I have always been pleasantly surprised that a repair bill was less than what I would have anticipated . Boston Data really does try to save me money while delivering timely service.

I purchased another used laptop from Boston Data Systems. I have to update this review to mention…read morerepairs and tune-ups in the past years of dealing with Boston Data were preformed in a timely fashion for a very reasonable cost. You can get a new computer at the big box stores and deal with the Geek Squads or return it when there's a glitch and they will send it out to be fixed for $$$$$. Or, you can go to a place that fixes your machine in house for a price you can afford and if it is old and beyond repair they will find you another computer that is affordable and works just fine. Nothing lasts forever and with so many nasty little viruses out there in cyberspace that are always lurking, one or two are bound to find their way in. I'm on my 4th used machine purchased from this company and will not go anywhere else. Thank you Boston Data!

Having been a client of Visiting Geeks for more than 10 years, we are clearly fans of the business…read more Management/ownership has changed during our tenure, but quality of service has not. The company offers home/office service visits, but we frequently drop off our towers/laptops for maintenance. Turnaround is very speedy. Visiting Geeks delivers sage advice on upgrades (when needed) and does solid repair/maintenance what's more, they can do the research/shopping for you and will tailor a system appropriate for your personal needs/use. Visiting Geeks is happy to recycle (for you) older/disabled systems so you don't have to wait/take to your town's 'computer/monitor' recycling day, and even refurbishes newer systems for resale (perfect and less expensive solution for school aged kids or the casual computer user not requiring the latest and greatest in technology). Travel to Merrimac, MA (should you live a distance away like we do) should be figured into overall repair costs, but we are very satisfied with the service, advice and support we get from Visiting Geeks. When/if something goes wrong (which frequently happens with computers/technology), Visiting Geeks fix it to the best of their ability. They offer sage advice on solutions, upgrades, software, etc. We're happy with the service the company has delivered and would absolutely recommend them.

My favorite place to take a computer when it turns out the computer is smarter then myself. They…read morewere able to fix whatever I did to make it run really slow and all at a reasonable price and time frame. They give a break down of what they did. They staff was helpful and nice to work with and don't make you feel dumb for breaking a new laptop pro computer