To start with we moved from one town to the following town and I wanted to keep dish. What a…read moremistake that was! They showed up at new house. The installer said we had to have 2 televisions on wireless. We have 4 tv's same as the other house. He didn't want to go under manufacturered home here. And they keep trying to sell you stuff while they're here as well. Well one week went by and they shut off our wireless joeys no notice. Had no idea what the problem was. Unfortunately, calling them does not help you're talking to someone from El Salvador. They said they shut off the wireless because we weren't supposed to have them. I really don't know the reason why. I have to tell you I will never deal with them again. It's too bad when you have a problem you have to talk to someone from another country. Still not resolved want us to pay for them to turn it back on for the wireless. Time to move on

Having all receivers shut down and restarted a number of times on all boxes for a my number of…read moredays. After 3 days of this I called dish. Not sure if the fix will work but not willing to provide a credit to our $150 a month bill unless it continues. Not happy and like many starting to switch over to streaming via the Internet.

I give 5 stars for services; they fixed my computer 5k mac hard drive but the screen was not level…read morewith the frame to be honest and that is not an issue, A minute problem in the detail of how much better they did for customer service than apple did for me! aka fuck apple for saying they couldn't fix my hard drive because i smoke and nicotine prevents them from doing there job and fixing my computer, again fuck apple for lack of support!

Frequent outages, no real customer/tech support…read more When DirecTVNOW is down, other streaming services (Netflix, Amazon) work fine yet DirecTVNOW will blame he outage on your network. Your support options are 'chat' with someone who can't fix your problem or a 'social media specialist' who not only can't address your problem, but take twice as long not to address your problem. Get your act together or get lost DirecTVNOW. Stay away from this company.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

Awesome service! Brought in an old video cassette and they were able to transfer it to a disc and…read morestick for a great price. I will never go elsewhere!

Cannot say enough good things about Marc & the great service I received here. I had an awful…read moreexperience with Legacy Box & then I found Goodheart Media. I had received many old family slides from the 1960's & our whole family was excited to see what they were. Someone was actually going to throw them out! Service was outstanding. He is a very pleasant man & the turnaround time was fantastic! Just wish I found this place before waiting over 2 months with Legacy Box! I highly recommend Goodheart Media, you wont be disappointed!

Understaffed and slow I've seen 3 people leave because of how long the wait. Nobody to says…read morehello to u and put on list. So you end waiting longer. So frustrating. It also would be nice if the store and customer that you call were the same page.

I wish I could give 0 stars. This place has been giving me the runaround for days. One of the…read morephones on my account was not working, had multiple problems. No big deal, it's usually pretty easy to get a replacement. Started online, and the website took me to Apple Care at Best Buy for repair. They couldn't repair it, told me to go to Xfinity for a new phone. Xfinity told me to file an insurance claim with Assurant. Assurant wouldn't let me do that because there wasn't an accident with the phone, it just stopped working and was essentially a defective phone. Called Xfinity, told them what happened and that I was being sent around in circles. They told me that yes, I absolutely do have to get a new phone from the local Xfinity store. I was wary of this because my local Xfinity store had just sent me to 2 different places, but they assured me they would note my account so I would not have any further problems. Went back to this Xfinity office the next day and was given the runaround again. They told me I had to go to the Apple Store in Manchester. I told them I didn't want to do that just to be sent in circles again, because at this point I don't trust any of them. They told me there was nothing they can do for me. Said that the apple care at Best Buy isn't really apple care, and I should have gone to Manchester in the first place. I tried to tell them that their website put Best Buy at #1 on the list of Apple care service centers by she didn't believe me and told me I was incorrect. I'm tired. I'm just going to send my phone in at this point and let them figure it out. Worst service ever!!

I had Breezeline for years without any issues until I moved to a less expensive service. Only one…read moretime did I have a Breezeline service person at my house, to replace a modem and repeater that had gone faulty. After a kidney transplant, I had to switch to a less expensive internet service, which for the longest time I debated. Finally, I made the switch and Breezeline requestEd the return of their equipment - which they said included the router and repeater which had been REMOVED when the replaced the faulty route. Not wanting to be charged for both, I called Breezeline multiple times to make sure this issue was properly resolved. They finally told me to just return the equipment I did have and that should take care of everything. Not having a printer and unable to drive, I had to order a printer, set it up, return it for another printer, then print out the documentation they required, then mail it. I received an email about a week later saying that the equipment had been received. Then the collection emails began arriving for the equipment Breezeline took back over a year before. Now I have to deal with another company now CHARGING INTEREST on something that Breezeline has had for ages. At this point, I refuse to call Breezeline again because they've had several opportunities to listen to me and make things right. If the "collection" company doesn't listen to me, I will have to pay for a lawyer to make someone listen. Recovering from a transplant and another chronic illness is hard enough... I can't prove that I don't have what was returned to them and I don't need more than the router I have from the new service, which works just as well and at literally half the cost. It is almost as if they are punishing me for going to a new service. Either way, I recommend not using Breezeline just to avoid this kind of blackmailish treatment to a customer who subscribed to them since they were a different company.

HORRENDOUS customer support and poor internet quality that constantly shuts off and turns back on!…read more AVOID AT ALL COSTS!!! Been having trouble with my internet. Moved here 2 months ago and had a tech out twice already with the third guy coming friday. This last customer service interaction was soo bad that a day later I'm still fuming. So last time, its not working. Internet keeps disconnecting everything. I have to turn it on and off for it to work. I start talking to the support lady, she gets a tech out there a few days later. Guy tells me is the cables and "fixes it" within minutes and tells me I'll "never have issues like that again." Not even a week later, same issues except now its permanently off. So I get to talking to the support lady. She tells me she doesnt see a problem on her end because its working. I told her I literally just unplugged it and turned it back on. So she tells me its working fine nothing for her to do. Then the argument ensues. She tells me there could have been an outage that caused it. I ask her if there was any outage in the area, she says no there wasnt. I ask her if it is normal for me to have to unplug my internet to get it to work for an hour or so. She tells me it could be the "pod." No clue what that is. She proceeds to dance around offering up any solution. Telling me the internet is on now, nothing for her to do. So I even said the last time they were pretty helpful and sent a tech right out when I was having the exact same issue. Her response was "im glad you had a good experience last time." Without any solution! So I said can we just skip to the part of the conversation where you help me. She said they don't send technicians out for pod issues. And then boom, internet cuts out again. She looks it up and starts telling me its not the internet thats out because I have a home security system, a playstation, and something else trying to hook up to it. I literally have to tell her all of my devices are not hooking up to the internet even though the thing is online!! Like the modem is blinking its green lights like its working but not providing service! She finally decides I am worthy of an appointment. I pull a Karen wanting to talk to her supervisor. This whole interaction took 53 MINUTES!! Never got a call from the boss either. So again, avoid these guys at all costs!!