Understaffed and slow I've seen 3 people leave because of how long the wait. Nobody to says…read morehello to u and put on list. So you end waiting longer. So frustrating. It also would be nice if the store and customer that you call were the same page.

I wish I could give 0 stars. This place has been giving me the runaround for days. One of the…read morephones on my account was not working, had multiple problems. No big deal, it's usually pretty easy to get a replacement. Started online, and the website took me to Apple Care at Best Buy for repair. They couldn't repair it, told me to go to Xfinity for a new phone. Xfinity told me to file an insurance claim with Assurant. Assurant wouldn't let me do that because there wasn't an accident with the phone, it just stopped working and was essentially a defective phone. Called Xfinity, told them what happened and that I was being sent around in circles. They told me that yes, I absolutely do have to get a new phone from the local Xfinity store. I was wary of this because my local Xfinity store had just sent me to 2 different places, but they assured me they would note my account so I would not have any further problems. Went back to this Xfinity office the next day and was given the runaround again. They told me I had to go to the Apple Store in Manchester. I told them I didn't want to do that just to be sent in circles again, because at this point I don't trust any of them. They told me there was nothing they can do for me. Said that the apple care at Best Buy isn't really apple care, and I should have gone to Manchester in the first place. I tried to tell them that their website put Best Buy at #1 on the list of Apple care service centers by she didn't believe me and told me I was incorrect. I'm tired. I'm just going to send my phone in at this point and let them figure it out. Worst service ever!!

Ron is excellent - he is experienced, great value, reliable and prompt, and a great communicator. I…read morehad a great experience where he was able to help get the surround sound system going at my lake house. We inherited a system from the previous owners of the home, which was out of date and frequently malfunctioning.

From the owner: Orbit Satellite & Sound Systems is owned and operated by Ronald J Defosses. We have been in…read morebusiness for over 20 years providing excellent service and competitive pricing on all your Home/Business entertainment needs. If you have questions about our satellite TV services, HDTV's, sound systems products or services, please contact us today .We hope you'll make Orbit Satellite & Sound Systems your resource for satellite & sound systems in the New Hampshire, Vermont and upstate New York area. Our locations are in Rutland VT and Tilton, NH.

Awesome service! Brought in an old video cassette and they were able to transfer it to a disc and…read morestick for a great price. I will never go elsewhere!

Cannot say enough good things about Marc & the great service I received here. I had an awful…read moreexperience with Legacy Box & then I found Goodheart Media. I had received many old family slides from the 1960's & our whole family was excited to see what they were. Someone was actually going to throw them out! Service was outstanding. He is a very pleasant man & the turnaround time was fantastic! Just wish I found this place before waiting over 2 months with Legacy Box! I highly recommend Goodheart Media, you wont be disappointed!

I was looking for a professional installer that could assist me with a multiple transmission…read moreantenna installation. Gary was responsive and fully understood the job. His helpful suggestions also drove me to a better solution and in turn a more economical one. The professionalism and expertise was evident with the installation and the ability to be flexible ensured a very successful outcome.

We feel very fortunate to connect with Gary. My initial phone conversation gave me confidence of…read moreGary being kind and honest. He was prompt to our appointments for two days. He spent time on the roof to tests different antennas directing toward 3 different location towers to pull as many as channels possible. To our surprise we get 60+channels clearly. The rotor helps to use 3 locations at ease. We could not be more pleased with the result. We are extremely impressed with Gary's expertise installation. And left rooms clean. We highly recommend Gary and New England Antenna Service to all who are interested in saving money and get more clear pictures. Bravo Gary!!!! Many thanks!!!!

Staff were nice enough, but most are clueless and incompetent. Im being charged for 3 lines when I…read morehave two phones. My wife was promised a large trade in value, we got zero. I will never shop this store again. Awful experience.

I had an appointment at the Manchester store to change carriers. The salesperson Brad was great…read more He was the only person at the store at that time to help customers. I had an appointment and he managed to get me all I needed as well as handle the other customers until help arrived. When he stood up, his name tag had training on it. I was so impressed because he really knew what he was doing and had multiple customers going. Very impressive! Nearly two weeks later, I realized my voice mail was not working. I called the 800 number and the system sent me to Ben, who is a tech person. He was fabulous and kind-hearted. Pleasant speaking voice and knowledgeable at getting me to the right place. He went through a few things with me and we got disconnected. Within minutes he called me back. GREAT CUSTOMER SERVICE FROM BEN! So helpful and nice. Such a big difference from my former carrier. Ben then sent me on to a person who could actually tell me what to do so I held on for a minute and Gabriel came on the line to walk me through what to do to set up voicemail. He was very diligent and very nice. I'm so used to customer service being rude, I was so impressed with Xfinity associates who are customer-centric. I had a great experience today and my phone is working well. I have had great service from Xfinity from the installation of my internet, tv, phone and now mobile service. Thank you!

Over a two month period I was on the phone with Xfinity Customer Service over 15 times. they…read moreallowed my account to be hacked and incur a seven hundred dollar bill. They were told my phone was stolen and sent me a bill for the payoff amount, then started the process to send a replacement.....to somewhere other than the address listed on my account. I stopped the process of the new phone but they couldn't figure out how to revert me BACK to the monthly payoff. More than once they claimed it was rectified only to find out they lied. They have ZERO clue what they are doing. Even the Xfinity branded store people are clueless. All they know is how to sell more . Even worse, I couldn't understand many of them. ONE start is really too many.

Beware. I urge anyone considering this service to carefully…read moreexamine ii's online reviews. I booked a service for 10/4/25 and waited 4 hours for a no show, no call. Like a fool was willing to offer a second chance and rescheduled for 10/5. one hour prior to service was informed of cancellation. I'll find a company that delivers. Beware.

This is a zero star review! A technician confirmed an appointment then calls me 2 minutes later…read moresaying there is a conflict of schedule and tried to reschedule me for a different day. When I called the technician out for confirming the appointment even though there was a scheduled conflict he got defensive, gave me attitude and hung up on me. He then cancelled the appointment on me. Why would they confirm the appointment if he couldn't make it? It doesn't make any sense. I cancelled the service due to my experience and they tried to charge me a $50 cancellation fee. This company is a complete joke. I would never recommend anyone to use this company. Sony the technician you should do better and be more professional. Please stay away from Hellotech!