I cannot express how happy I am with the services of this company! I have used them for removal and restoration on two occasions after water damage to my home. Nicholas, Tee, and the entire crew were responsive and professional in both cases. They are extraordinary! I highly recommend Simply Contents LLC to anyone who requires these vital services. They will work with your insurance company directly and effectively. read more

Simply Content's workers were nice, helpful, and friendly, and I had no issues with either the move-in or move-out process. However, when my belongings were removed from storage, I discovered that several items were wet and damaged. Three of my mattresses were completely ruined and had to be replaced. I also had clothing and other household items that were damaged badly enough that I had to throw them away. What is most disappointing is that I was assured the storage containers were sealed and that my belongings would be protected from damage. Based on that promise, I trusted that my items would be stored safely. Unfortunately, that was not the case. It has now been about a week, and despite several calls, I have received no response. No one has contacted me to start a claim, assess the damage, or discuss reimbursement for my losses. If you are looking for a pack-out company, I would not recommend this one. While the staff was pleasant during the move, the company has not stood behind the quality of their storage service or taken responsibility for the damage to my belongings. If your items are damaged while in their care, be prepared to handle the loss on your own. At this point, I am considering taking the matter to Small Claims Court. read more

Ricky and his crew did an outstanding job packing our furniture and belongings. They worked together on every task and showed the same care and concern when they brought all of our items back and set it all up for us. They arrived on time and were courteous and respectful. We highly recommend that you give this company your business if you have a catastrophe like we had with a water leak. Blessing, Peggy and Patrick Stoker read more

Everybody had a fairly positive attitude and they were easy to work with, but there were quite a few issues with their job: -Lost items multiple times -Damaged multiple parts of our house that had just been remodeled. (eventually did get these fixed) -damaged furniture -Left us hanging for an entire weekend without furniture -moved items that they had been told at least three times not to bring -Forgot items that they had been clearly told to bring - they needed a lot of handholding It seemed like they did the minimum possible when it was near quitting time. Overall, it was pretty stressful to work with them because of the above issues. read more

From the minuet the Team of Simply Contents entered my recently flooded home to pack out my entire house for storage, to the end of returning and delivering my possessions, this outstanding crew handled every piece of my belongings with the upmost care. I would highly recommend their service s. Special shoutout to Adrian (project manager), Anthony, Dominique and Mikey for their professionalism and overall performance. Great Team! Thank you! read more

Adrain, Yanko and his team were amazing! They were all very accommodating to the changes we've made and all his staff were friendly and helpful. We definitely recommend! read more

Simply Contents was the vendor preferred company for services needed to move out and move back a flooded basement. Not just any basement; this was 60 years of accumulated treasures and stuff. A lot of stuff. The crew was amazing. Diligent, responsive, kind and careful. What more could be asked? Kudos to Brenda in the office and Jovany the crew chief for making a daunting event as pleasantly navigated as possible. read more

If you are looking for a reliable storage company please call Simply Contents! Jovanny, Alex and their team did an a great job packing and unpacking our furniture. They were very detailed and careful when packing. They speak English & Spanish. They were very professional! read more

We worked with Jovany and his crew. They were so polite, proficient, and helpful. Great company and I would highly recommend them.

I cannot say enough about Jamie who was the senior project mgr & his team!!! we are undergoing a sudden move out due to water damage , & we have been here for a VERY LONG time --- large home & lot of moving parts, 2 split temp locations! We had no idea what to expect or how to even approach the situation & Jamie (& the team Victor, Faly, Ben, Abraham, Jose, Sonia , & Enrique ) - they were very accommodating & able to triage & prioritize ; we're careful with items yet quick & efficient - We greatly appreciate you!!! read more

Elsi & Ricardo's crew helped us with our emergency pack out and pack back. They were amazing to work with and were incredibly professional. Everyone was always easy to get a hold of to schedule our pack back and super accommodating. Was extremely impressive how well everything was put back together!! Would definitely recommend them to others!! read more

This is a GREAT COMPANY!! Everyone was SUPER FRIENDLY AND HELPFUL with what could have been a disastrous situation. We had a flood in our garage from a burst laundry line in the middle of the night and, needless to say, caused a lot of damage to contents stored inside. Ricky, the team leader and Elsie, their super packer headed a team of others who all did a great job documenting, packing, and moving everything to on-site storage while repairs were made. Kudos to the teamwork before and after!! HIGHLY RECOMMENDED!!! read more

I thought this company was good and they tried to help fix the situations that was created by their staff, but the movers stole many things, money, and my mother's jewelry that was her mother's. Once they were paid, they were not responsive anymore and didn't care to answer any of my questions or concerns. They took things that could never be replaced. It's heart breaking. I would not recommend this company. read more

If you've had to deal with a water slab leak, then you'll understand my sentiment when I say that I wouldn't wish this on my worst enemy. When this first happened almost two weeks ago, I felt so stressed because this was my first time experiencing something like this, I didn't know where to turn, I didn't know what I needed to do, and I knew that I would incur some financial hardship. Since I was new to this type of ordeal, I didn't realize there were companies who specialized in helping you traverse the myriad of things you have to worry about. One of those companies was Simply Contents. Simply Contents specializes in packing out your household goods whenever you encounter water or fire damage. I'm sure they also handle other disaster related circumstances, but I was only concerned about my water damage issue. Simply Contents is based out of Chula Vista and from my conversation with the employees, they also have operations in Seattle and are looking to branch out to other major cities. The company has been in business for approximately 4 years. The mitigation company I've been working with, American Response Team, recommended Simply Contents to pack all of our living room items, furniture, and a good amount of our dining room area. Simply Contents was responsible for protecting our furniture, wrapping fragile items, and placing everything into boxes that warranted boxes. They're also responsible for coordinating with a metal storage pod company to store our items and furniture while the work is being done. Not only do they take everything out of our house, store it in the pod, then take everything out of the pod, and when the work is done, everything is put back in the same manner they initially found it. Simply Contents IS the company I would recommend if you ever require their type of service. The entire team I worked with, Tee, Jason, and Carlos were professionalism personified. I believe Tee was the Team Leader and he was so helpful and put me at ease with what needed to be done. All three gentlemen were friendly and really cool guys to talk to. Just from my experience with this team, it's obvious Simply Contents places outstanding customer service as an emphasis with their employees. These employees were diligent, were very careful with my breakables, and made sure our bulky and heavy furniture were carefully placed into the pod. Tee served as an example and his team followed suit by respectfully addressing me even though I said they could call me by my first name. I really enjoyed talking with all three of them and in our conversations, they learned I was a U.S. Army Veteran. I really appreciated them thanking me for my service while they were working at my house. As I said earlier, I would not wish this water slab leak on my worst enemy. If you ever find yourself in this unfortunate situation, Simply Contents is definitely one of the companies I'd recommend to help make this situation a lot easier. read more

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These guys were awesome. Super careful with my stuff. I highly recommend Christian and his crew. Thanks for all you did for me.

Our pipes bursted a while back and simply contents was the way to go! They handled our inventory with care and swiftness. The project manager Jovany was great and Josh and the crew were great while moving all of our contents back into the living room! Would definitely go back to this business in the future. read more

My name is Thomas. I recently had the misfortune to have a fire in my garage resulting in considerable loss and damage to the contents of the garage as well smoke and soot damage to the contents of the rest of my home. To say the insurance claims process and the vetting of contractors is a daunting undertaking would be a gross understatement. For the purpose of this review I would like to highlight my experience with the Contents Contractor I chose, and more specifically, Simply Contents LLC of Chula Vista, CA. Everything was simply seamless from start to finish, from the first phone call through the actual packout, inventory, storage and follow-up. The Simply Contents, LLC Team consisting of the General Manager, Nick, the Work Crew (Jovany, Darius, Adrian and Jamie) and Office Personnel ( Kristy, Gabby, Daniel and Josh) set a positive tone from start to finish. They are true professionals in every respect and their customer service and attention to detail are deserving of special recognition! My wife and I were engaged with them from the moment they arrived! They went above and beyond in every facet of the contents portion of our restoration project, and far exceeded our highest expectations! To put it very simply I can't recall ever having a better customer service experience! The Yelp rating system of 5 Stars does not even begin to recognize people of their caliber! I personally would give them at least 6 Stars and better yet, 10 out of 10 if it were possible! If I were Simply Contents, LLC Management I would ensure that they each get the special recognition they so richly deserve! To Nick And the entire Simply Contents, LLC staff, on a personal note, my wife and I would like to thank you for simply being the Best! Nick Atchison and the entire Simply Contents, LLC staff treated us like family, and it was an absolute pleasure to have them in our home. If you have an insurance claim situation that requires removal/inventory/cleaning/storage of your personal property/contents from your home, I would highly recommend that you do your homework/research and check out more than one contents contractor. Having said that, I would say that I did exactly that, and in my opinion Simply Contents, LLC of Chula Vista is Head And Shoulders Above All The Rest. All The Best, Thomas read more

Hello Mr. Rodgers, We have been using your service the past few weeks as we have been repairing water damage in our home. Today your crew came to our home (Chuck and Linda Floto at 1747 Avenida Alta Mira, Oceanside, CA 92056) and unloaded the pod and restored our home. I can't say enough about how much we were impressed with the skill and professionalism of your guys. Here are a few things that I observed: On the way to our home they stopped at Home Depot and picked up furniture glides, knowing that we just had new wood floors installed. A huge group of guys showed up. Everyone wore shoe coverings and masks. They took extreme care to protect our new flooring. It looks great! At one point they used our Swifer to clean the floor and insure they were not scratching it. They carefully replaced the items my wife loves to display in our buffet and cabinet. I really hope I don't need your services again but if I do I will be calling you. I've posted a 5 star review on Yelp and I'll recommend your services to anyone I know. Thank you so much! Chuck and Linda Floto read more

This company was recommended by my insurance company after I had some flooding in my kitchen. The Project Manager Victor came out promptly and arranged for all my kitchen items to be taken away for storage while my kitchen was repaired. They were incredibly efficient and the team worked quickly to shuttle my items away. After my kitchen was finished I called their office and they promptly scheduled for my things to be returned. The team of Tee, Julio and Craig contacted me before heading to my home and they quickly unloaded and offered to unbox my items. They were quick and careful with my things, which I greatly appreciated. I want to thank this company for easing a stressful situation and me having one less thing to worry about. Great company to deal with! read more

What a scam. Insurance paid them 40 hours to pack and store property (in a pod at our home) involved in water damage and an additional 30 hours to return the property to the house after repairs were made. They were at our house for less than 3 hours (a crew of 5 so 15 hours total) and not only are they refusing to refund any of the 40 hours of labor from the date they arrived (which is totally fine - I can see them trying to milk travel time) they are also refunding only half of the 30 hours they DID NOT even work to return everything to the house! We emptied the pod ourselves and they didn't come bank to the property at all. You want to know why insurance premiums are so high? It's because of scammers like simply contents! They inflate invoices and don't perform the work and refuse to return the money they didn't earn. read more

I was told that a POD would be provided. It was not. Ultimately this caused my vintage car to sit outside in the hot sun for 5+ months as my "contents" and furniture that they couldn't cram into the living room were taken to the garage. An antique table was just set down, not covered in any way. They packed stuff properly for the most part. When they packed the pantry they did NOT close or seal the boxes. Much of my food was ruined. Many of the larger boxes were basically empty - I unpacked one box that had nothing but hand soap bottles (about 6 inches high each) and 2 jars of baby food. No packing material. Another box the same size had a piece of insulation (why?), some cat blankets and nothing else. MANY of the larger boxes had less than 10 vertical inches of "stuff" and weighed literally nothing. I'm sure I was way overcharged for boxes. They sent 3 people to move all my appliances. The majority of appliances ended up in the garage, granted they were marginally covered. They were not timely. One visit was 1 day and 2 hours later than they said they were coming. Their first visit half the personnel were outside "smokin' and jokin'" (Granted it was vaping but still). I was told there was a supervisor there,but I certainly never saw one. I don't mind folks taking a break but these folks were constantly on break. I am still waiting for the itemized invoice I requested. They quoted me a price for their services, then said they needed 1/2 up front and the other half upon completion. I requested 2 checks from my back for this in the amounts given. Then they DEMANDED "before we will talk with you" a MUCH larger amount than the original half quoted THIS INSTANT by credit card. I didn't mind the credit card as long as they didn't attempt to add the 3% surcharge for use. BUT I minded their attitude, and the fact that the "lady" said she didn't know who told me those amounts blah blah blah. I have a grandfather clock that was professionally packed and moved. The gentleman that did that said that NO ONE else should move it. Guess what those jokers did, they moved it AND left it smack in the hallway. I wrote to Simply Contents and requested the information on the clock mover. To date I have not had a reply. I took care of the matter on my own AND I found out that he had NOT been paid by Simply Contents. I paid him personally for moving the clock back into position. NOTE: the clock was damaged due to the fact that Simply Contents personnel moved it. The repair is over $1000. My ruggable rugs were not properly "packed" i.e they were NOT separated from the base and they were NOT rolled. All 3 rugs were wadded up, "folded" and refolded. They are permanently damaged. When it became necessary to move stuff to the garage they showed up WITHOUT a cart or a dolly. Mind you the garage is a football field away from the house, uphill. In addition they did not have ANY packing materials such as boxes, paper or tape for the additional contents in the dining room. When I queried them about this lack they said well it would be "a couple of hours" for them to go back and get the items and acted like I was a jerk for asking them. I moved all that myself to my living room. Luckily I had both a cart and a dolly they could use. I am not pleased with this company's attitude or work ethic. They were so terrible that I chose to NOT have them come back to move my things back into my house. I did it myself. I used my own dumpster to throw away the packing materials that I didn't recycle. read more

5 stars to simply contents and big shout out to Jamie and his team helping us pack out due to a water damage! They came exactly as scheduled, and started the work immediately. Jimmy is the manager, before the packing out, he went over the entire process with me, collected all the information and communicated to the team. And then the whole team work like a charm. During the process, Jimmy always responds to every new question I have and make adjustments accordingly. His team packs out stuff with care, and also shows skills and efficiency. Overall I'm very satisfied with their service! Also big thanks to the representative who provided great assistance in the pack out scheduling. read more

I had flooding right before Christmas and I couldn't have asked for a more professional team. They all were very friendly, helpful and understanding. They worked with me on the pack out and moved everything back in better than it was before. Cesar Hernandez was a great Project Manager, and I speak with experience as I am a PMP certified Project Manager for 15+ years. read more

Recently we had leak, and had to replace flooring throughout the house. Ricky and his team stepped up in getting us packed out. They worked probably a 11hrs straight to get us packed out and keep construction on schedule. When construction was done, Jaime and his team had all of our stuff back in our home in less than half a day, which is especially amazing right before the holidays. Everything was returned just as they had packed it. Both Ricky and Jaime we courteous and respectful of all our property. They worked with us discussing any concerns and kept in close contact with us throughout both days. We truly appreciate the work they did in keeping our furniture, clothes and other personal items safe and secure for both move out and move in. We would definitely ask for their assistance again in the future, and highly recommend Simply Contents for anyone in need of a quick move. read more

We found out that we had a slab leak, and because we have asbestos popcorn that had to be removed, we had to temporarily move out of our home. Ricky and his team were organized, fast and professional! They were very flexible and responsive. I would not hesitate to use them again. read more

My mom's house flooded a year ago and I wanted leave a review about Simply Contents and their service. Initially our insurance had sent out a different company to come provide a quote. That company tried to pressure me into rushing everything before I could even think about what was happening. Then a friend told me about Simply Contents and what they do and how they could help. Manny came out and provided a quote to me and my insurance. He was very professional and courteous and I didn't feel pressured at all, unlike with the other company. Then they came and packed up all our stuff and placed it in storage. They were efficient and took very good care of our contents. I believe Jacob was the lead project manager on our job. He walked us through the whole process as they worked on packing up our contents. Overall he made sure we were in the loop while the project progressed. Once the restoration company finished restoring our home, Simply Contents brought all our stuff back! They even helped me rearrange some furniture that we never really got around to. This was our very first flood and it was so stressful when we came home to a flood. All that stress seemed to go away when Simply Contents came in and helped with the flood! Couldn't be happier with their service. Thank you! read more

Angel and his crew are simply the best. So professional, efficient and accommodating. Everything was packed and unpacked with extreme care. The guys were super friendly and worked so well together as a team. It was such a pleasure working with them and I highly recommend Simply Contents. Thank you so much to Angel and his amazing, fantastic crew!!! read more

Ricky and his crew were great! They got to my property on time, worked hard, and finished in a timely manner. The entire crew was respectful of all my personal items. I definitely recommend Rickey and his crew! read more

Alex and his crew did a great job putting furniture back in my home. They were careful and the clean up was exceptional. I definitely recommend them and I would use them again! read more

Great job. Very professional and friendly. Senior project mgr Jaime took care of our home. Thank you very much for your help.

First of all, the good. The crew from the Kent, WA location was very efficient in their pack out of our basement. All they had to do was move some furniture out of two rooms into a storage container. A crew of two people got it done in about an hour. Similar with the "pack in" -- the crew of 4 this time were in and out in 20 minutes. Now for the not so good. It took multiple calls/requests to get the right person who could schedule the crew in to move our furniture out of the storage unit, and it was about 3 weeks before we actually got the right person who could make it happen. All this time I am unable to access my driveway or my garage due to the completely unnecessary storage pod taking up space; something I never asked for in the first place. And for the truly bad ... billing. I don't know if this was an anomaly, or if it was because they were dealing with an insurance company, but how they billed for this service should be criminal. It certainly feels like insurance fraud. The "pack out" service I described above? They billed for a crew of 4 for 6 hours, including a whole lot of things they never did, including packing and sorting of boxes, and shrink wrapping items. Similar for the "pack in" -- billed for 4 hours for something that took them 20 minutes. Then the team lead mentioned they would be billing USAA again for those "pack in" services that they had already charged (and been paid) for. read more

This company and the crew is amazing. Moved our whole house out with no issues and quickly. Took multiple photos so they knew where everything went back to exactly. Led by the manager who is very professional and polite, Jovany Muñoz. I've moved multiple times the past 30 years in the military and this is by far our best experience. Thank you to the whole team from the front office to the guys in the trenches. Two thumbs up. read more

Christian and Jamie's moving team were so efficient and helped us with our pack out and pack in with care. They were very professional and took care of our belongings. They were very reliable and trustworthy. I highly recommend Simply Contents with your move. read more

From the initial pack up with Kevin to the final return with Jamie, Simply Contents was professional, timely and so very careful with all of our stuff. The whole crew on each visit showed so much attention to detail. Hopefully, I'll never again have to move my entire house at a moments notice, but if I do, I'll be calling them. read more

Dealing with water damage in a home is one of the most stressful things, but this crew was simply amazing. I only had about 5 minutes to show them what I needed done before I had to jump into a meeting and when I was done, everything was completed perfectly as asked. They walked me through every step in just a couple minutes and made the process as easy as possible, while being kind and courteous. Everyone wore masks and took great care of each item which also put me at ease. This company is the best of the best when it comes to what they do. I wouldn't hesitate to call them again if needed and will be recommending them to all of my family and friends. read more

Jamie and his team are the best. I hope you never need emergency pack out services but if you do, this company will be a calm in the storm. Everything they did from start to finish was careful, considerate and professional. No damage on any items whatsoever. They even cleaned up at the end. The office staff was courteous and compassionate on the phone and went above and beyond. Very grateful for these folks. read more

We recently had some water damage and had simply contents come out to handle our belongings. The team was truly amazing. Just so thankful my insurance recommended such a professional company. We enjoyed getting to know them all and I even called the owner to say how helpful and kind everyone was. I highly recommend them to pack and store everything who knew a company like this exists. You never know when an emergency situation comes up and lucky for us Statefarm gave us their information. 5 stars! read more

Jamie, Favian and Ricardo were very professional, helpful, friendly and got the job done. Great experience

Thank you for your response to my review. I was able to obtain a breach of contract, defamation and fraud judgment in my favor. Apparently, "someone" was not telling the truth and it wasn't me. read more

We had an excellent experience with Adam's crew (Tee, et al. -- I asked for everyone else's names via e-mail but never got them)! This review is way overdue, but they packed and moved our home belongings to storage in September 2021. They were very responsible with everything. They are professional and personable. I felt 100% comfortable with everyone on the team. Adam and Tee were really calm and instilled total confidence. Each member of the team was respectful and professional. They were helpful with every single request we had. I just do not believe it could have been better. Really an outstanding, first-rate team. We were fortunate to have them! read more