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    Ultra Dry

    4.7 (82 reviews)
    Open Open 24 hours

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    Services - Ultra Dry

    Damage restoration

    Ultra Dry Photos

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    I can't say enough good things about Ultra Dry! From start to finish, their team was professional, responsive, and incredibly thorough. We were dealing with a stressful flood situation, and they made the entire restoration process so much easier than we expected. A special shout-out to Sean, who was amazing to work with--friendly, knowledgeable, and always available to answer our questions. He walked us through every step, kept us updated, and truly went above and beyond to make sure everything was done right. If you're ever in need of flood restoration, I highly recommend Ultra Dry. Fast, efficient, and genuinely great people to work with!

    I had such a great experience with this water mitigation company. From the moment they arrived I felt confident that my home was in good hands. The team was professional courteous and very knowledgeable. They explained everything clearly and kept me updated throughout the entire process which gave me so much peace of mind. The crew worked quickly but with incredible attention to detail making sure that everything was dried out and handled properly. What really stood out to me was how much they cared about my home and making sure I was comfortable with each step. They went above and beyond to make a stressful situation so much easier. I am very impressed with the quality of their work and the level of customer service they provided. I would absolutely recommend them to anyone who needs water mitigation services

    Trevor H.

    Ultra Dry helped us with our claim when we had a slab leak. They worked very well with us and our insurance to get through our claim. We also worked with Sean and his team to remodel our bathrooms and flooring upstairs. Everything came out great and was fairly priced.

    After completion of the demo, treatment, and construction.
    Castito G.

    My garage walls sustained heavy water damage from a bursted water heater in July. The technician from Plumbers Inc referred me to Ultra Dry and within 45 minutes, Sean (Manager) greeted me at my home. We both looked over the damages and he assured me that he'll walk me through the entire process. He even helped me submit a claim to my insurance company. The very next Monday, his team came to demo and treat the damages and they were completed by Friday that same week. Sean even provided a temporary water heater for my home until the entire project was completed and a new heater installed. I've attached before and after pictures of the demo and treatment work they provided. Sean's team was spot-on and ensured that everything was taken care of. Sean and Ultra Dry provided impeccable customer service and will advocate for their clients. I strongly recommend Ultra Dry!

    You can see the equipment through the barrier.  The only down downside is that it's loud.

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    2 years ago

    Quick response & good communication... very professional and were helpful dealing with my homeowners insurance

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    3 years ago

    Quick, they were on it from the get go on the Remediation, and did a great job , highly reliable , and got the job done right.

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    3 years ago

    Just this past week we had a remediation and they did a wonderful job kudos to Edwin, Waldo and Joseph.

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    Page 1 of 3

    Ask the Community - Ultra Dry

    Review Highlights - Ultra Dry

    Although devastating, I was able to get a recommendation for Sean through my emergency plumber.

    Mentioned in 48 reviews

    Read more highlights

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    Gold Coast Flood Restorations

    Gold Coast Flood Restorations

    (105 reviews)

    Having lived through a few water and mold problems involving three properties, I recommend Gold…read moreCoast highly because of their rapid attention to the problems at hand and the excellent results of their work. I would choose no other vendor to do this work. This assessment is based on four positive interactions with Gold Coast over many years.

    I can't say enough good things about Gold Coast Flood Restorations!! I have a home in Santee and…read moremy water heater leaked, causing damage to the water heater stand and walls. I came out in the morning to leave for work and my garage was flooded. I called my insurance company and they sent me out ServPro. What a joke - The technician that assessed the damage did not leave me with confidence that he knew what he was doing. I was totally unimpressed by the entire process. I told my adjuster that I wanted to use my own vendor. After some online research, I found Gold Coast Flood Restorations. I called and spoke with the owner, Joe Colombo, who answered the phone. His knowledge of the process was immediately evident. Within an hour one of their technicians, Mike Thomas, was at my home. He was thorough and extremely knowledgeable. He even found that a room in my house on the other side of the water stand was wet - ServPro didn't find this. I couldn't believe it. The Gold Coast team opened up the drywall on the water heater stand and was able to dry everything and provide the needed mold remediation without having to remove my newer HVAC unit. I was so happy about that. It was such a pleasure to work with the team at Gold Coast Flood Restorations. They are best company for water damage and mold remediation in Santee and San Diego. Their pricing was fair, they are honest and ethical, and they advised me what would be in my best interest. Without hesitation, I would recommend Gold Coast Flood to anyone that has water damage or needs mold remediation. I am so glad that I did not listen to my insurance company and use their preferred vendor. What a disaster that would have been. Thank you Joe, Mike and team for going above and beyond to take care of my family!!! Ten Stars!!

    S & J Builders & Restoration Services

    S & J Builders & Restoration Services

    (30 reviews)

    We live in a condo, and the neighbor behind our unit had a plumbing leak, which affected our unit…read more Both bathrooms had water damage. We met with three restoration companies and are happy we chose S&J Builders. Sean assured us of his experience working with insurance companies, which was an important factor. S&J's crew, who did the demolition and restoration, were professional, efficient, and completed the work in the designated timeline. Kristen was very good about returning my calls and keeping me updated on the project. The office staff were polite and professional to work with. We hope others consider using S&J Builders!

    It all started off good with S&J, we had a water intrusion that we and other contractors were…read morestumped on. Sean showed up and was incredibly kind, knowledgeable and had us feeling optimistic about a resolution. It all went downhill from there, Sean was incredibly difficult to get ahold of for follow-ups and scheduling. I had to call the main number multiple times and often wait days to get a call back. However, we moved forward with a formal water test because of Sean's knowledge and direction on the process. The water test went as planned, they showed up and did a good job, helped us identify the intrusion, but we were promised a formal write-up and plan to fix. And that just never happened. I called multiple times, talking with Natasha, Kristen and Eric. Expressing the urgency of resolution (we had no AC or Washer Dryer until we fixed the intrusion and this was in the dead of summer). In fact, I never heard back from them until they followed up on payment (which was over the quote), and then of course they were very prompt to respond. I expressed my discontent with the service and my woes, and I was met with a matter of fact on this was the quote, please pay us. Oh, and some lame response about they sent the formal test results and repair plan previously (which they didn't). In fact, this was the same response I got over and over when trying to call Sean. "Oh, Sean emailed you or called you back." No he didn't.... So yea, knowledgeable technicians with horrible etiquette and terrible project management and customer service. How could I have 3 people managing our project and have it run this poorly. Please be warry of them, especially if you have an urgent issue. Definitely do not recommend.

    SERVPRO of Santee/Lakeside - Water damage on wood floors.

    SERVPRO of Santee/Lakeside

    (16 reviews)

    Terrible experience with this location. They were assigned by my insurance to deal with a leak…read more They came out and did a super fast inspection and then I could never get any follow up from them. I seriously called them multiple times a day, only to get their voicemail. No one would call me back, so I submitted a request online and got another Servpro location that reached out to me. They were able to get someone to finally call me back, but the guy flaked on me numerous times and never sent me the quote for the work. It honestly seems like they don't want your business, and have no interest in responding to customers. I can't imagine what hiring them would be like after that.

    HIGHLY RECOMMEND THIS COMPANY!!! They responded immediately to my roof leak that caused flooding…read morein my attic and in my master bedroom upstairs. They prevented the damage I had from getting extremely worse. They were on the scene within an hour of my frantic phone call. In the evening of Wednesday, November 20, I discovered large water spots on my second-floor master bedroom ceiling. Turns out I had a broken tile that was letting a tremendous amount of stormwater into my attic which was seeping down into my insulation and through my master bedroom ceiling. They secured the affected area and prevented the damage from getting much worse. They installed dehumidifiers and air blowers to dry up the wet area and prevent mold/mildew. They ripped out the soggy insulation in the attic. Lastly, they came back to my house every day afterward and checked on the progress of drying things out. They took measurements of the dampness and left the equipment there until everything was completely dry. All in all I could not be happier with their immediate response and their professionalism. Go with this company at this location. I worked with Zach Miller, and he was awesome. He always answered my phone calls and responded immediately to every text message I sent him. Tremendous professionalism.

    Ultra Dry - damagerestoration - Updated May 2026

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