Excellent company! I hope I don't have another flood but if I do, I will definitely call them. My kitchen flooded and my plumber recommended calling Flood Busters. They were out here within an hour to start the drying process. The next day more fans were set up. They removed all of the kitchen cabinets that had been damaged, made sure everything was dry, and sprayed antimicrobial on the areas. There were a couple minor issues that came up after they left. Steve, the vice-president, came out to investigate. He was so great. He wanted to make sure there were no issues remaining. He personally handled everything and made sure I was fully happy. Thanks Steve! Steve and his crew did an excellent job. They quickly responded and quickly handled everything to minimize damage. I highly recommend them. read more

They were so helpful with my mitigation process. Ryan was very professional and communicated with me throughout during a stressful time. Would highly recommend for all of East county! read more

My client had water damage in kitchen.. Ralph came & gave estimate & cleaned & dried out. Excellent care & finished nicely... read more

Flood Busters - Kitchen area - Damage Restoration Near Me - Santee, California

I don't understand all the great reviews. I had a flood and they came out. My insurance sent them to the fraud unit. What insurance claims should have been a 3 day job took several weeks. They left several fans in my house that weren't even plugged in for days and charged for moving things they didn't touch. All of this made an ordeal that was already miserable stretch out even longer and was totally unnecessary. read more

I want to thank Evan from Flood Busters for helping us out with our slab leak. Evan and his company have been extremely help, polite, considerate and very knowledgeable about helping us. they have referred us to the proper companies we needed to get the slab leak taken care of. If it were not for Evan and his company we would really have not known what to do or who to turn to for help. I recommend this company to who ever has to deal with water leaks of any kind. Helping us through this very stressful time and mess has been and easy process. Thank you Evan read more

I had a leak from my master bathroom, that I noticed in my downstairs living room. Flood Busters came out THAY DAY!, found the leak, and marked where the water damage was. The next day, a very professional crew came out to my house and conducted the demolition and began the drying.... I actually think my house was cleaner than when they came. Overly professional, high quality staff. These guys know what they are doing! Very appreciative of them. read more

The service was amazing. They were quick fast and gave me updated time. To make sure that we were staying on track. They were very kind and respectful of my time as well as helpful. read more

Stephen and his team were professional and quick to respond (the day of the incident) and provided a thorough explanation of mitigation services and the way forward with my repairs. I appreciated mostly the customer service and really serving the customer (me) with what needed to be done. Flood busters also recommended a good project management team and worked with me throughout the process of my repairs- thanks flood busters! read more

Floor Busters showed up the day we called to clean up the mess from a cracked drainage pipe from our upstairs master bedroom bathtub and shower into a downstairs guest bedroom. They took care to ensure there was no mold and also did the testing for asbestos, cleaning and drying out the carpets, walls, etc and set up HEPA filters for several days in the room and in the hallway. They also came back a second time to disinfect and sanitize the room and the concrete foundation after the room was almost fully dry. They were very helpful and filed directly with our insurance company for reimbursement. They took away all damaged carpet underpadding and all the removed drywall, etc to ensure we didn't have to deal with it. read more

I had the unfortunate experience of a leak in my hot water copper pipe under my home (which was built in 1947) ... hot water had been blasting out for at least a week b/f I realized it. My plumber who did the job, Incredible Pluming, recommended FLOOD BUSTERS and they came out right away. They did a great job getting everything under my home dried out, and dealt with the insurance company (Farmers, who were wonderful btw). Whenever I had a problem or questions about the billing, Stephen LaSogga was my prince. Thank you Stephen!! And they love animals, too. read more

They told me they were onsite.. I showed up less than 15 minutes later. They said they were done and charged me 2200.

I had a leak and we called Flood Busters and they were out the same day. They gave a reasonable estimate, explained all options, and started work before they left that day. What more could you ask for? The job was done in the time estimated and we are very happy. Anthony was our technician and he was also very pleasant to deal with and worked non-stop. Highly recommended for any water damage needs. Give them a call. Used the week of June 1. A valid and current review! read more

I have never written a bad review for anyone but this was the worst experience with a contractor ever! I would give a negative score if I could. They did not even "restore" the whole wall of our bathroom and it was completely covered in mold. We had to pay another company to finish the job they started. It took more time than it needed to and the process of leaving a fan in the room for an extra 2 weeks did nothing but delay the whole process. It was handled by insurance so they tried to charge double the price but did half the work. It took over 4 months to be able to move back home. Also do not go with anyone they recommend for your remodel. That guy was even worse than them. This company is a joke. Go with anyone else. read more

Best HVAC service in San Diego! Definitely recommend!!! Thank you and merry Christmas!!!!! read more

I have been very happy with your service. I would like to praise Ryan especially for his assisting me through the whole process. He could not have been more helpful explaining in detail everything that would be occurring. It was a tremendous relief to me. It is my understanding that Jose the All State adjuster will be contacting you soon regarding something you observed with one off the soaked area. read more

I recently had the nightmare of a sewer main backing up and leaving my bathroom sitting in 2 inches of sewer water. After receiving MUCH larger quotes from 2 other companies, I was LUCKY enough to come across Evan and Flood Busters!! Not only was Evan able to come out the following morning to assess, he was also able to complete the dry out AND demo in less than a week!! Because of Evan and Flood Busters, my family and I were able to sleep better knowing we were in GREAT hands. I truly am grateful and lucky to have met such an AWESOME guy in Evan even under these terrible circumstances. Thank you Evan & Flood Busters, you've made me a happy customer for life!!! read more

I highly, highly recommend Pablo Lopez and his company FloodBusters! We unfortunately had significant water damage due to a pipe leak and Pablo came out immediately, evaluated what needed to be done and had work performed! Pablo and FloodBusters expert care, attention to every detail and fair pricing SAVED THE DAY! We are forever grateful and STRONGLY recommend their professional services to all! Shawn-Marie read more

I cannot say enough good things about this place. It was the first time ever having a flood claim. Flood Busters owner and staff took care of me. They helped me understand the insurance process. Pablo was the lead of my project and he kept me informed and everything progressed smoothly. I could easily text any questions and get a straight answer. They never left me hanging. They worked with my insurance to get paid. Thank you. I appreciate it. read more

Had a couple of flood issues happen in the past year from unit upstairs. Both incidents unfortunately affected my unit below. Called Flood Busters the first incident and not only did they arrive quickly, but the service tech (Jonathan) was so helpful and reassuring. Had to call the Service Manager (Stephen) for advice several times, usually in a panic, and he made himself available, answered my questions honestly and guided me through my initial process w/my insurance company. Very knowledgeable staff. Had a 2nd incident (from upstairs unit)--well who you gonna call?--Flood Busters! Again the tech, Pablo, was efficient, productive and knowledgeable in helping me get through the initial water mess. Highly recommend this company. Very trustworthy and caring. read more

Flood Busters is at the tip of the spear when it comes to customer satisfaction. With it's team of professionals and it's extended team consisting of the following companies: ARC, San Diego Packing and South Bay Carpet reflects great credit upon Flood Busters outstanding management ability to get the job done with a can do attitude. On June 26, 2023 we contacted Flood Busters and one of it's team members responded rapidly to a chaotic scene of soaked carpet and walls. We were highly impressed by Mr. Anthony Moreno and his quick action, caring attitude and knowledge which extends to all of the aforementioned companies and employees. We remain grateful and thankful for a job well done! Andrew "Mr. Andy" A. El Cajon CA read more

Evan was the team member that assisted me through the initial process of after finding a slab leak in my home. I was overwhelmed with all the different things going on and dealing with insurance. Yet he made it so simple . Floodbusters amazing customer support coupled with expediency and reliability was more than I thought I deserved. Evan and his team just genuinely care about getting you through these type of events as easily as possible. read more

They have helped me with carpet cleaning flood restoration and smoke damage I cannot say enough about this company They have been a mainstay in San Diego as far as I can remember. My father built a life here as a young man when first came here to serve in the Air Force. The integrity and work ethic that he was taught and shared with his children is something I pay attention to so I consider myself a very savvy consumer. Flood Busters has an amazing work ethic and integrity and is my company of choice for a few decades now. I will never use anyone else. Keep up the great work Gentlemen read more

Jonathan and his team at San Diego Flood Busters were amazing. I had a pipe leak in the kitchen and as it turns out am having to have the whole kitchen replaced. The insurance initially sent out another company for the "damage control" but after a few days with no action I decided to call SDFB. Luckily, they also work with my insurance company. Jonathan responded quickly and was able to immediately start the drying out process, then the pack out and demo. Jonathan came by everyday, and his team even worked Saturday to get the job done. The whole team was very professional and did a great job. I was in good hands with Jonathan! Although this is a disaster in my home Jonathan and SDFB made the process bearable. read more

amazing service!! Stephen was in contact with us right away and showed up on a Friday, late afternoon (and kind of last minute), to see what was going on and how they could help us! Then he sent out Marcos and Mike to help get our problem fixed in my daughter's room and they were great! they taped off stuff in my daughters room so it would not get dirty and also covered the flooring from the front door all the way to her room where the issue was. the guys were friendly, very communicative, and just all around amazing! I highly recommend Flood Busters and their awesome employees! Marcos and Mike are great assets to your company ! thanks for everything! read more

Pipe broke and Flood Busters was the first place I called in a panic. Jonathan was there in less than an hour. He was caring and thorough. It is a big job and this company really took care of everything. read more

I highly recommend San Diego Flood Busters. They respond quickly and are extremely reliable and communicative. My point people were both knowledgeable and thorough, and the crew that did the actual work were efficient, experienced and polite. These are the guys you want to call if you have any kind of leak! read more

Marshall was great. He was always there to answer all our questions and point us in the right direction.. highly recommend them .

Best response and most friendly helpful service during what otherwise would be a mess. Our toilet flooded and Flood Busters was there within the hour. read more

Recently had a flooded bathroom and bedroom. Used Flood Busters in the past and very pleased. Phoned Flood busters again and gentleman by the name of James Kammerer was our service technician. James is very pleasant, courteous, very well organized and immediately went to work and also made phone calls on our behalf. I was just overwhelmed and James was totally my Angel who followed through with the process from drying the mess--asbestos testing, having a Pod and movers to place all furniture and yes also recommended a construction company that I am so thrilled to be involved in. I must say that through this miserable process, I am surrounded by Teams of Professionals and now can see the light at the end of the tunnel. One last mention about James, he is available at any time you might need to reach out or have a silly question. James has the patience of a Saint. I would give Flood Busters 10****! Everyone seems to be a Professional of high standards. read more

Flood busters did an OK job in a crisis, but the major issue was the referral to Make Ready contractor to finish the job. I cannot give flood busters a good review because of their referral. Big mistake. Please be advised to go with your own contractor and do not trust their referral system. read more

We had, what we thought was, a relatively small plumbing situation. The plumbers came out and contacted Flood Busters on our behalf. Well thank goodness for that because they showed up just a short time later and things had gotten much worse. Stephen was friendly and thorough, and helped to coordinate all the follow up work that would need to be done - that was so very helpful! read more

Excellent service! We actually called them on accident, thinking they were a leak detection company. But we are so glad we did! We had a leak in our slab, which came up under our kitchen island and through the tile. Jonathan and his helper (I'm so sorry I forgot his name) showed up quickly and answered all our questions. They helped us dry it all out and removed the wet/damaged materials. They work directly with my insurance for payment so that I don't have to. I know this is going to be a long road to repair all the damage but I appreciate Flood Busters making the first few days so much easier. Thank you!! read more

Flood Busters - Flooring and kitchen island removed, drying - Damage Restoration Near Me - Santee, California

We had a toilet overflow. Anthony came out quick, got it stopped and was extremely helpful in helping me get the insurance process started and had basically held my hand the entire way! Flood Busters has been a great help!! I would highly recommend them to anyone in need read more

We had an emergency plumbing issue on a Friday night in August. Saturday morning, the plumber arrived and saw that the situation was serious, so he called in Flood Busters. Marshall arrived and was super helpful and informative. He helped us file the claim, explained next steps, and was very responsive to all of our questions. I highly recommend Flood Busters if you need help drying out a plumbing issue. read more

Our trusted plumber recommended flood busters. We were fortunate to have Isaac work with us. He was extremely attentive and helpful. We had to file an insurance claim and helped guide us. Not knowing to expect or ask, he helped us feel comfortable and trusted his advice. He consistently checked on us throughout the entire process. As his job came to an end, he still offered a call option if we had questions. He went above and beyond service expectations. I hope we never have to need his services again, as in a flooded home, but would recommend Flood Buster to everyone read more

Flood busters were the only company that contacted me right away after experiencing a horrible flood from my washing machine. They jumped right into action and started the repair process before mold set in. They additionally provided a construction company that was just as responsive in getting this entire issue resolved. Everyone was so responsive! Meanwhile it as USAA that were the folks who dragged things out. Shocked me. But if you have a flood, go with Flood Busters. I hope I never need them again, but if I do I will skip everyone else and call them! You can not go wrong. thank you! read more

Highly recommend this company. They came out right away to access the flooding and Marcos kept me apprised of each process to the finish and made sure everything was done right and even helped me with starting my insurance claim. read more

I have used Flood Busters two times and they were great. Ryan was there and I called him "my go to guy!" He was so responsive and great!

Flood Busters is the best! They have really impressed me with their customer service, quality of work, and integrity! They have been an absolute pleasure to work with and I have referred them to several of my friends. Hopefully you never need a restoration company, but if you do- who you gonna call? Flood Busters! read more

Steve and Isaac really helped me out quickly. They gave expert advice and I could tell their intentions were what was best for the customer. Definitely calling them if there is a leak. read more