When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

In the middle of the night, our fire sprinkler malfunctioned and flooded our master bathroom just…read moreas we were getting ready for bed. We called Gold Coast Flood Restorations, not entirely sure what to expect at that hour, and they had a crew at our door by 2 AM. They wasted no time opening up the walls and getting industrial dryers running, which almost certainly spared us a much bigger mold problem later on. What I remember most is how composed and capable their team was, even in the middle of the night with water everywhere. If you're ever dealing with a flood or a sprinkler malfunction, this is the company you want on the other end of the phone.

Gold Coast exceeded my expectations from start to finish. I began noticing signs of a possible slab…read moreleak and contacted my insurance company, who sent out two different professionals to inspect the issue. Both told me it was not a slab leak, yet neither could explain why my tile floors were unusually hot or identify the source of the other concerning symptoms I was experiencing. That's when I was referred to Gold Coast. They quickly sent out Kurt, whose professionalism, knowledge, and attention to detail were immediately apparent. After a thorough inspection, he confidently confirmed that I did in fact have a slab leak and was even able to pinpoint the exact location beneath the slab. His expertise gave me the confidence to move forward with Gold Coast for the water damage restoration. From the owner to every crew member on site, the entire team was professional, friendly, honest, and highly skilled. This was a major restoration project involving my entire downstairs, and throughout the process I felt completely confident that my home was in good hands. Kurt walked me through every step, answered all of my questions, and treated my home with the same care and respect as if it were his own. What stood out most was the company's integrity and honesty which are qualities that can be difficult to find these days. Since my experience, I've referred Gold Coast to several friends and neighbors, all of whom have had equally positive experiences. I truly believe Gold Coast is one of the best companies in San Diego for water damage restoration and mold remediation. I'd also like to add, you can probably find cheaper companies but I know for a fact you won't have the quality work that Gold Coast can offer, saving you more money in the long run. After multiple professionals failed to identify the problem, they were the ones who finally found the real issue and handled everything with excellence. Thank you, Gold Coast!

Excellent company! I hope I don't have another flood but if I do, I will definitely call them. My…read morekitchen flooded and my plumber recommended calling Flood Busters. They were out here within an hour to start the drying process. The next day more fans were set up. They removed all of the kitchen cabinets that had been damaged, made sure everything was dry, and sprayed antimicrobial on the areas. There were a couple minor issues that came up after they left. Steve, the vice-president, came out to investigate. He was so great. He wanted to make sure there were no issues remaining. He personally handled everything and made sure I was fully happy. Thanks Steve! Steve and his crew did an excellent job. They quickly responded and quickly handled everything to minimize damage. I highly recommend them.

My client had water damage in kitchen.. Ralph came & gave estimate & cleaned & dried out. Excellent…read morecare & finished nicely...

We has a very complex plumbing repair project resulting in several holes in our living room,…read morestairwell, hallway and two bathrooms. Harts did an excellent job repairing and painting all locations. We have used them before and are extremely satisfied with the job they do and the cost. In our case we have a son with Stage 4 Metastatic cancer who requires a great deal of special car. The Harts were quick to respond to needed changes to their plans and did so to provide comfort to our son. They are a very special family and we would recommend them to anyone that needs drywall repair or painting. They also provide handyman services.

Reasonable pricing, very responsible. I am very happy with their service…read more They fixed some drywall in our bathroom. They were quick and efficient. The color match was perfect. Highly recommend!

If you are searching for a company that will help your current home problem right now, whatever it…read moreis, YOU CAN STOP AND CALL SMART DRY!!! I was with another company who are making really shady claims and decisions when i looked up on yelp to see if there is anyone else who can help me. And this company is the one who responded and helped me out right away. They went above and beyond... Justin is the most amazing, helpful, responsive, organized and knowledgeable person in this business. He took care of us, guided us through the process and assured us every step of the way... even helped us with home insurance adjustor to get what was really needed, not on just what the insurance will want for us to settle with. I also wanted to commend Steve, our project manager for being honest and patient with the process. There are moments where i know he could have just let things slipped by without me even knowing but he was truthful on all the products and the outcome, he made sure we will be happy now and forever with the kitchen repairs. Also, i wanted to say how professional all the crew that came from start to finish, all were courteous, kind, hardworking and took pride of what they do. I even asked for extra work on some items and they delivered! I cant thank you enough. And will be recommending this company to everyone i know.

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I had a very bad water leek in my rental. My condo is a two story built in the early 70's. The…read morecopper pipping in the upstairs bathroom broke and created water damage to more than 50% of the condo. I called Superior Abatement Services who responded immediately and did a very professional job in record breaking time. They were clean and were careful with the furniture, clothing and the rest of the untouched belongings. I dealt directly with a very competent woman in Billing whose name is Jamie. She explained all the charges and was very patient with all my questions. I am delighted to write about this fine business and encourage anyone with similar problems to unhesitatingly use this company. Ellie werner

Superior abatement came out to remove some hazardous drywall let me just say what a professional…read morecompany fast service. Great job would recommend to anyone out there to use superior abatement.

I cannot say enough amazing things about SoCal Steam Clean and the technician, Jorge! I also have…read moreto add that the person who initially took my call, Aiza, was so friendly and sweet. She walked me through the process before scheduling me. From start to finish, he made the entire carpet cleaning process an absolute breeze. Jorge was on time, efficient, professional, and incredibly thorough. He even let me know as soon as he was on his way, which I really appreciated. Once he arrived, he took the time to walk me through the entire process and explain everything in detail. He also told me about the pet treatment and carpet protectant options, and after he explained the benefits, I definitely decided to add those services! The attention to detail was incredible, and the difference in my carpets is AMAZING. They look and feel brand new! I honestly didn't realize how much of a difference a professional cleaning could make until I saw the finished result. It's so refreshing to have a technician who is knowledgeable, personable, thorough, and genuinely takes pride in his work. Jorge went above and beyond, and the entire experience exceeded my expectations. SoCal Steam Clean has officially earned a customer for life and will absolutely be my go-to carpet cleaning company from now on. I will also be recommending them to family and friends! Thank you so much, Jorge, for doing such an incredible job. My carpets look AMAZING!

First time we had chairs and couch. EXCELLENT these guys never disappoint. We have been using this…read morecompany for a long time and would never go anywhere else. Keep up the great work

Danielle and Sean are so wonderful to deal with.... Very welcoming - make themselves available…read morewhen needed. Thank you for your expertise in the business and I look forward to working with you in the future. Patricia Bobbs Claims Review and Consulting Services, Inc.

We live in a condo, and the neighbor behind our unit had a plumbing leak, which affected our unit…read more Both bathrooms had water damage. We met with three restoration companies and are happy we chose S&J Builders. Sean assured us of his experience working with insurance companies, which was an important factor. S&J's crew, who did the demolition and restoration, were professional, efficient, and completed the work in the designated timeline. Kristen was very good about returning my calls and keeping me updated on the project. The office staff were polite and professional to work with. We hope others consider using S&J Builders!

Sean and crew are amazing. Fast and easy to communicate with. Id definitely use them again if…read moreneeded.

I've been meaning to update this review for four years. I hope you will read this entire addendum…read more My experience with this company made a complete U-turn by the end making me wish i had called a friend/ contractor trust to get a personal referral. Or taken the route I detail at the end of this addendum. The cost for this company's work was enormous and inflated because they assume insurance will pay for the work. Actually all the companies that were involved had inflated costs because they assume insurance will pay. My insurance company would not cover the leak. When i contacted companies mentioned in this review being Ultra Dry with that information, without fuss they discounted their services to what i thought was a reasonable charge, but their portions of the job were small compared to Ultra Dry, which did a lot more work. Sean fougt my request to reduce the fee tooth and nail and was not friendly about it. I went over the detailed invoice and, luckily I paid some attention to the equipment they were using and the things they did. I could tell right away the invoice was not only inflated but a boilerplate invoice they probably use for all jobs and hope no one will notice. This is probably why insurance sm costs are so high. My insurance company was State Farm. To their discredit, not only did they resist opening a claim as mentioned in the original review, but they did not send an appraiser out for two weeks. As old as i am, I had never dealt with a homeowner claim and did not realize this was unusual, plus all the companies led me to believe insurance would cover it, so I did not push. ( We could have packed up our own bathroom and small office rather than incur that charge!) To the credit of the appraiser, who felt badly he had to deny the claim, he offered to review the Ultra Dry invoice and, from his inspection under the house and in the bathroom, told me what had, and had not, been done that they were billing me for. It matched up well with my own assessment, giving me more confidence to negotiate with Sean, the owner. It's been four years so I don't recall if he threatened small claims court, but I knew that was an option for me. In the end he cut the bill down enough for me to relent and pay it. I hope this will warn others off and cause anyone seeing my original, glowing review to realize it won't be a fair or good experience unless your insurance pays it all. During this process I discovered there are private insurance adjusters who have worked for insurance companies and know how the industry works. I would contact one of those First and have them come out. They know how companies asses claims and can help you report the event in language that may have a better chance of getting it covered. In future I would gladly pay for this out of my pocket because the bathroom cost over $22,000 not including the abatement work done before it which i never added up because of the trauma. I apologize for taking so long to add this addendum and to anyone who used this company only to be ripped off because of my initial review.