I had a flood a few months back and I happened to fond these guys on the web. After my first ring the phone was answered almost immediately by a guy named Steve i believe. He then continued to explain to me the whole process and criticalness of getting this handled immediately. They made it easy even was able to refer us to a contractor to help us get everything back to normal. For a bad situation they were the silver lining thanks again ! read more

Up on arriving home my grandmother went upstairs to her room only to find out her bathroom sink busted and water covered her bathroom floor and slowed into her bedroom as well. Her carpet was absolutely drenched. She called me not knowing what to do and I gave her the to Flood Busters. She said Ralph got to her house super fast He got straight to assessing what was wronge. He made the process of knowing what steps needed to be done next really understandable for her. With the busted bathroom water pipe leak under control, Ralph a few other's came in with with their drying equipment and got her flooring and carpet back to in great condition. Thank you so much Ralph for making my grandma a true happy camper and thank you Flood Busters you are greatly appreciated. read more

My wife and I had two PEX (water pipe) failures at our home within 90 days of each other and Jonathan from Flood Buster's was the Lead Tech on both of the jobs and was AWESOME. Like any home emergency this creates lots of stress and uncertainty, but Flood Buster's and their Team took a lot of that away instantly. They were on the job within 45 minutes (6:45 pm) of our call and worked through the evening to restore order back in our home. They handled the primary demo and helped us with our insurance companies site visit, which proved to be very helpful, since water problems create unique issues that most of us are naïve to. They were on time, professional, and always left our property clean. I would absolutely use them again for any water related troubles. read more

AMAZING SERVICE FROM START TO FINISH! Dylon and his team really made this experience as easy as it could be. We had a pipe suddenly burst in our upstairs bathroom and it leaked down into the kitchen. Steve was on it and he had someone come out quick. Dylon explained the whole entire process to us. John first came with all the equipment and explained what all of them did. He even offered to help me with our home insurance. I would've been lost in the beginning without all their help. Everyone was very knowledgeable and were very trustworthy. Andy is definitely the MVP. He was a great communicator, very quick to respond, and dealt with all my "bathroom inspo" talk. He kept me involved in everything, which made rebuilding the bathroom a fun experience! All the team members (from demo, plumbing, re-con, and final finishing touches) who worked in our home were great!!!! They listened to my concerns and kept me informed. Our Doberman will definitely miss all the guys lol read more

Evan was incredible to work with! This was our first time working with insurance and flood mitigation companies, and Evan went above and beyond to guide us and was incredibly responsive even though he had countless claims. Thanks Evan! read more

I had my very own sewage pond in the crawlspace under my house from a busted wastewater pipe. Well, I'm going to say I was curating organic material. My plumber couldn't safely fix the pipe until the pond was gone. Steve sent Roman and Benito Friday night (!) to get the clean-up started and they were great. They know how to work with my insurance company so most of their work was covered and they kept me - and my plumber - informed so that as soon as it was clear, he could make my broken house work again. It was a disaster, yeah. But everyone at Flood Busters, top down, calmed my fears and did a great job of getting us through it. No drama, no surprises, just calm, determined, pros I hope I never see again! read more

Flood Busters was amazing and extremely helpful when we had our bathroom leak. Same day we reached out to Flood Busters, they came over to our house. One of their employees, James, came over, found the source of the leak and tracked which parts of our bathroom, and other parts underneath and below, were affected by the water. It was handled with such expertise, they came over and dried it quickly. James also went above and beyond and helped recommend us plumbers and restoration companies. English is my parents second language, but James was patient and explained everything so thoroughly that they understood all that was happening. Would definitely recommend this company! They take care of their clients! read more

From the moment Anthony M. rang the bell, I knew I was in good hands. His calm demeanor and professionalism relaxed me immediately. We had a plumbing mishap (black sludge all over kitchen, dining area and patio) caused by a plumber. During the clean up while moving my refrigerator, Anthony noticed a leak coming from the back of it. He thought it might have happened while cleaning up the leak. Before I knew it, I got a call from a refrigerator repair company to schedule an appointment to address the leak. They came promptly, ordered parts and installed them yesterday. I can't thank Steve and his crew enough. I recommend them highly! read more

These guys are awesome ! Had a flood in the middle of the night ! They sent two of the best employees. They were so excited to work and happy I couldn't believe it ! It was around 2am too. Usually around that time I'm in my cozy pants ! Nonetheless thank you guys for being so supportive and helpful ins terrible situation read more

I highly recommend Flood Busters. I had a pipe burst at my main shut off valve. I was almost in hysteria. I called Flood Busters and explained my situation to Steve. He was literally there in 20 minutes to fix my pipe. He is a super hero!!!! I can't say enough about this company. read more

FANTASTIC SERVICE! My water heater failed catastrophically, which got a bedroom floor wet in the house. I had the water heater replaced and, fortunately, my plumber (Anderson Plumbing) recommended Flood Busters. They were out here in no time, and this is on the Friday before Christmas weekend! James explained what would be involved, very patiently, which was helpful since I like to research and evaluate everything but needed to make a decision at once in this case. I gave James the green light and he set to work immediately, removing carpet and the padding underneath. The damage was much worse than I'd imagined, but James knew exactly what to do. James was professional, friendly, earnest -- if he could have been any more knowledgeable and supportive, I can't imagine how. Outstanding service. So Flood Busters left dehumidifiers and large fans running over the weekend, then returned, this time James and Jeff, who expertly removed portions of damaged drywall and pulled out the damaged insulation. Then several more days of dehumidifying and fans. Today, a week later, James collected the hardware. The price was more than fair, I didn't use homeowner's insurance, just paid out of pocket. While I wish the water heater hadn't have failed, I feel very pleased and satisfied with the work Flood Busters performed. Fast, thorough, professional -- I can usually find some flaw in nearly anything, but these guys were all over the problem. 100% recommended. read more

I had a major leak inside the walls of my house in Cardiff by the Sea during this whole Covid 19 pandemic. I was confused and honestly scared about what my next move should be. Called a trusted plumber who introduced me to Morgan of Flood Busters. He arrived on the scene that very day. Explained the next needed steps and gave me a reasonable quote just in case homeowners insurance did not cover the repairs. He quickly became the point man for the entire repair. He was sincere, open and honest. Communicated with the adjuster and referred an equally competent drywall outfit to finish the job. I highly appreciate and recommend this business Gem P read more

Ryan from flood busters was absolutely phenomenal. This was my first time dealing with insurance and He was so knowledgeable and was super accommodating. I have 2 small children at home and he made the environment extremely safe. We had a pipe bust from the garage and it unfortunately damaged 4 areas. Floor busters was super efficient in getting everything dry and open up for the other contractors. Thank you Ryan and thank you floodbusters! read more

Flood Busters is amazing. I recently used them and was impressed by how professional, on-time, communicative, and responsive they were. They did a fantastic job. The owner Stephen was always available to answer my questions. Danny, the project manager was friendly, always responsive, and informative. He made the whole process go smooth and painless. I highly recommend them. read more

Such a lifesaver company! I experienced a water heater failure, which of course resulted to some flooding damage, and my plumber called Flood Busters, who arrived within an hour or less. Danny, who is amazing and super knowledgeable about this field of work, came out immediately and started setting up dryers and humidifiers to dry out my water heater closet. My family is super grateful for Danny and the Flood Busters team for their sense of urgency to get this process taken care ASAP. Thank you again Danny for your excellent customer service and helpfulness, you're an awesome! read more

These guys were great. Morgan was not only helpful with the flood damage, but also recommended an awesome plumber to us. Our home owner's insurance was a pain, and the folks at Flood Busters were saints dealing with them. Morgan even gave me a few recommendations for providers (which we will be switching too). Can't recommend enough! read more

I have to give Flood busters inc five stars also they came in dried the room out and took out all the walls that were wet from the water. They were so great at getting everything dry and making sure that there was no mold or anything. Stephen Lasogga You were great and I just want to let everyone know that I would recommend you and flood busters. Thanks again for all you help Steve a job well done. KAREN read more

I have had nothing but great experiences using this company. They are definitely there to help you. I would highly recommend them to my friends and family. Thank you Floodbusters for everything. read more

Steve came out to my house today on an emergency call due to a fire we had in a bedroom. He checked thoroughly for water damage in the affected areas, including the areas underneath the bedroom. Being on a very tight budget Steve was kind enough to tell us what we needed to do to handle our damage on our own, from what to buy, how to do it and the steps that need to be taken. He was so extremely helpful and definitely made me feel better with the bad situation we are dealing with. Knowing that there are still honest good people out there willing to help out restores my faith in humanity. Thank you so much!!! I would definitely recommend your services to family and friends. read more

Flood Busters - Fire area in the upstairs bedroom - Damage Restoration Near Me - Santee, California

We noticed some water damage in the kitchen and had previously used Flood Busters for a separate incident. I decided to call Flood Busters again and they did a wonderful job. Not only did they assist with the actual damage but also assisted with my claim and dealing with the adjuster. The insurance was a lot more difficult this go around but Flood Busters did their thing. I am so happy with all of the wrk done. I really hope this is the last time I experience water damage to my home but I would recommend them to friends and family. read more

Flood Busters - Completed kitchen, after water damage. Love it! - Damage Restoration Near Me - Santee, California

This company did a wonderful job. Roman gave me valuable info that helped me with my ins. Company. Thanks to him I now have a brand new bathroom. Very courteous and respectful. I would definitely use their services again and highly recommend. read more

I can't say enough good things about this company. James came out to help when our drain pipe backed up and had water damage. He was fast, professional and his guys did great work and left the job neat. He came back daily to check on everything and has been awesome through the whole ordeal. If a friend had water leak I'd recommend this company in a heartbeat. read more

I had an absolute surprise flood on a newly rebuilt space during the flash flood we had earlier this month (December, 2018). These guys were a breath of relief during a VERY stressful time. I had no insurance coverage and they were very fair on the price, and Jonathan, the technician who worked with me, had a very mellow and easy-going nature. He dealt with the emergency in a very effective and efficient manner, but without being alarmist. I SO appreciated that. He was very informative and gave me options as to how to address my issues, and showed me all of the humidity readings initially and during the days following during the dry-out, so I could really track what was happening. Thanks so much, Jonathan and Steve (and Morgan too!) You guys were great. read more

Words can't express the gratitude I have for these guys. Long story short, I had a leak from my master bath upstairs coming down to my kitchen cabinets downstairs. These guys were here asap. Thank you James for your knowledge, dedication and foremost honesty and humility. You saved us thousands of dollars in headaches and repair. We feel blessed and will keep you in mind if anything is ever to come up with us, family members and friends. Keep up the great work. Carlos and Patty read more

I'd like to thank Morgan and team at Flood Busters for prompt timely service. Very responsive and most importantly showed up when they said they would. I can't express in language how annoying it is waiting around for people. None of that with Flood Busters. Highly recommended to help you through what is probably a very stressful situation if you need to use them. Thanks team!!! read more

Needed a quick mold repair at my business and Raquel helps us get it done asap! She was great and the guys did an amazing job! Who you gonna call ? FLOOD BUSTERS! Lol read more

The guys at Flood Busters is awesome! They quickly got to the heart of our issue and got the water cleaned out and dried. They were very courteous and friendly. Always on time and made the whole cleanup easy.. Morgan was great at communicating with us and is a complete professional. We would use them again but, hope to not have to. read more

I couldn't be happier w/ Flood Buster and their quality care given our recent flood. Ralph is professional and answers my calls. He texts before he's coming by to check on dry out status. Timely and courteous too! read more

We had a leak in my home and we had the pleasure of working with Conor. Having a leak is very stressful. He made us feel at ease and that everything would be taken care of. Overall great customer service. He responded to our calls and texts. Very professional and took care of our home. They also worked with our insurance and did the paperwork. We highly recommend flood busters and would use them over again. Thanks Conor!!! read more

I highly recommend these guys. Very professional at what they do. Ricardo was the main guy who pump the water that flooded under the house in the crawl space (broken main drain). He worked through the evening and the next morning to pump out water. Ricardo did an awesome job checking in every now and then. read more

Dealing with a leak is stressful for a homeowner. I didn't have any references so I looked on here it was the weekend and called a few places. Flood Busters had great reviews so when they responded I had them come out. They immediately came onsite took care of the water and setup drying fans called the lab to test for asbestos, mold etc. this was done on a Sunday.. The professionalism as well as friendliness of Coner is hard to come by, he was very knowledgable and helpful in assuring us we were in good hands. He was very helpful with our insurance questions and spoke to our insurance water mitigation department. Every time I had a question and texted him he was quick to answer and text me back. This company has awesome customer service. We love to support local businesses and are so happy we chose this company to service our needs. We highly recommend a Flood Busters. You won't be disappointed! read more

We called flood busters after we found our pipes under our house had been burst/leaking for awhile and there was a sanitary waste lake under our house:-( Flood busters came right away and examined the damage. We would need water extraction and disposal, mold and mildew control for the floors, deodorization, bacterial odor control, air movers for drying out basement and sub-floors, etc. After the water extraction they left three fans under our house, a huge dehumidifier in our bathroom, etc for over a week. Our sub-flooring was saved which would have been a huge expense and we would have lost our original 1920 tile and wood floors which would have been devastating! They said our insurance would cover it but unfortunately our deductible was $2500. I am not sure how much all of this should have cost and I must say I did not do due diligence to find out if I was paying to much but it ended up costing us exactly $2500. I would be interested in hearing offline (direct yelp chat) what others have paid for this type of service. read more

All the guys here are great. Very helpful and a pleasure to deal with. Job done in a professional manner with great attention ro detail. Thank you. read more

Great service and job well done! Flood Busters was referred to us by a trusted plumber and they were here in no time to dry out the water damage. Stephen assessed the damage, explained the process of drying out the water, and got the equipment setup. They cut out the necessary areas to be dried and once it was set up, they checked the moisture level daily until the moisture was back to normal (took a few days). Very professional and they were knowledgeable of their craft. Hopefully we won't need flood service in the future, but if we do, we know who to call. We will most definitely refer them to friends and family! read more

Morgan was amazing and so helpful! Him and his crew did a phenomenal job and helped ease the stress of going through such an unexpected event. Thank you Morgan and crew! read more

These guys came in promptly to dry out the water damage from a broken water heater. They checked in daily, checking the moisture level in the walls and floor, cut away what was necessary and set up all sorts of drying fans and moisture pumps. The only bad thing was that they recomended Mission Restoration, which we had some issues with. read more

I just want to thank flood busters for the great work they did! They were fast to come over and very professional. I hope I never have a flood again but if I do they will be the first ones I call. read more

Thank You Dany for taking the time to check up our bathroom ceiling. Very honest and very reliable! You guys should definitely check out flood busters. They are very willing to help and not just promote business. Thank you again read more

I can't give less than a star or I would. This company was called by a "restoration company" to help with flood from a broken washer pipe upstairs. They were great in arriving and setting up by communication was awful. Already in a vulnerable and confused place they make me sign papers that makes this headache sound like I was in amazing hands but so far from the truth. They delay in responses, give me run arounds until I had enough and had to fire them after leaving a giant holes in my walls. After research I got my problem fixed but this company is a joke. read more

They showed up quickly with masks and detailed information on exactly how to remedy the damage and time .....I truly felt there honesty ! And they're professionalism..... I highly recommend them read more