I had an excellent experience working with Stacy from The Bio Clean Team. When I requested service…read morefor trauma clean up from an unexpected passing of a family member, she was extremely ethical, professional, and effective throughout the entire process. She took the time to hear out my situation, and clearly explain everything. She answered all of my questions, and kept me informed every step of the way. Stacy was very transparent about the process and the affordable pricing. I highly recommend Stacy and the Bio Clean Team to anyone looking for reliable and trustworthy service. Thank you guys so much!

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

No one wants to go through a disaster at home. I am finding that EMS Restoration helps guide me…read morethrough this process with more ease. The owner Joseph Fiasco is very knowledgeable about the whole process from mitigation through insurance claims. I find him trustworthy and a great advocate with insurance companies. He has a calm demeanor and is very respectful to his customer. My project is not yet complete however I continue to have great confidence that his company will get me through this ordeal and also have a beautiful renovation in the end.

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

on time, experienced, knowledgeable, and thorough, tackling the worst of conditions, smells, and…read morefilth with understanding and professionalism. They restored the environment with all precaution and safety with good communication.

Holly and her crew were the best. They listened to what our priorities were and far exceeded my…read moreexpectations. We were in a tight spot in a very trying time in our lives and they were compassionate and efficient. Highly recommend.

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

I called bio-one for a very urgent request and was able to get help from Garrett the next day! he…read moredid an amazing job helping us get a very tough job done! he was so punctual, communicated with me throughout the entire process and did a phenomenal job. I truly can't thank him enough for the work he did! I HIGHLY recommend hiring him. 10/10!!!!! thank you so much

We called bio1 for rat infestation in our garage. The team was punctual and did a very thorough job…read morecleaning in the rafters. Way better than my husband and I could have ever done. It was literally raining rat poop in there, and these guys just rolled up their sleeves and got to work. They hauled away all our stuff that has been ruined by the rats, and a few extra items to be honest. The price was good, probably the best service we have paid for this year. I would highly recommend this company to anyone that needs help cleaning anything gross in their life.

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Responded so quickly, brandon was sent out to address where I thought I was having mold problems…read more He validated all my worries but also gave me answers to why things were that way. He wasn't just trying to make money off me and I truly appreciated that. I ended up still opting to get the air tested just for peace of mind. I'm feeling way more at ease after he came and inspected the area! Thanks again brandon!

Had a pretty positive experience with this company. I called several places and they answered right…read moreaway and were very friendly and prompt in setting up appointments. The pricing was about what was expected....not the most affordable but not the most expensive either. They got started right away and completed the job in a reasonable time frame. I would recommend them if needing a reliable company that is rather timely and professional!

Their project manager and office person are very professional and easy to work with…read more After we started the project I decided to customize material and they were very helpful in rescheduling to accommodate the delivery times. Plus I added on extra projects around the house and they took care of everything. This company uses subcontractors. I love my new bathroom in North Park.

I recently worked with Kurtis while planning a new deck for my home and am very impressed by how…read morecompassionate, professional, knowledgeable he is--Kurtis answered all my questions thoroughly and helped me think through the details. It's clear he takes pride in his work and values honesty and good communication. Even though I didn't move forward with him due to budget concern, I wouldn't hesitate to recommend Kurtis to anyone looking to hire a general contractor who can earns your trust.

Kurtis is easily the most professional, thorough, exceptional contractor around. He answers and…read moreresponds timely, gives excellent explanations for work that needs to be done, and is a very honest, reliable, and trustworthy professional. The same day he looked at our leak, he gave us a quote for the roof work that would be necessary to fix it, and he provided a timeline, which he beat! That never happens! We will not hesitate to rely on him for future projects, and you won't regret relying on him, either!