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    American Response Team

    4.7 (18 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Services - American Response Team

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Thank you Ayana for your review. We really appreciate it!

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Thank you ART for your professionalism. Highly recommend this team. They helped us replaced our bathtub. We would them again in a heartbeat.

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    4 years ago

    Luis and Arturo are very professional. I had couple of water damage experiences. ART is the best restoration company I had used.

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    William H.

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    3 years ago

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    6 years ago

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    Review Highlights - American Response Team

    Cameron, Jacob and Manny have a job I would never want to do, but they all love what they do - helping people in need.

    Mentioned in 3 reviews

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    P.W. Stephens Environmental

    P.W. Stephens Environmental

    (14 reviews)

    I worked with Susan from PW Stephens. They did abatement in my house after my sewer line burst. The…read moreteam was a very professional, and courteous. Susan was extremely accommodating with her schedule and helped navigate the very complicated insurance claim process. They were also able to do additional work for me for a very fair and reasonable price! Will recommend them to anyone and will use them again!

    If your mitigation or restoration company tries to force PW Stephens onto you, refuse immediately…read moreand find someone else. This is by far the most LAZY, DISORGANIZED, and INCOMPETENT vendor I have dealt with in decades. They make it completely obvious that they only care about profiting off of your loss. Here is exactly what you can expect if you hire them: 1) Property Damage & Lazy Workmanship: Instead of using proper containment adhesives/pins to set up their abatement barriers, they lazily used cheap DUCT tape! When the tape was removed, it completely destroyed the texture on my ceiling (pictures attached). I asked them multiple times for a credit to fix the damage they caused, and they didn't even bother to reply. 2) Shady Billing & Potential Double-Dipping: Their office is incredibly lazy and ignored emails from my insurance adjuster (CAN YOU IMAGINE??). Insurance actually sent them check payments, which PW Stephens didn't even bother to cash. Instead, they came after me to pay out of my own pocket, leaving me completely confused and thinking my insurance didn't cover the work. I suspect they were trying to get double-paid, but I luckily caught them after following up directly with my insurance company. 3) Zero Customer Service or Flexibility: There was a portion of the job that I knew wasn't covered by insurance, so I asked for a cash discount. While every other vendor involved in this project generously offered a cash discount, PW Stephens didn't offer A SINGLE CENT! They just completely ignored the request. 4) Total Administrative Chaos: Their office is a messy, disorganized disaster. They are the first vendor I have ever seen who doesn't put JOB NUMBERS on their estimates (CAN YOU IMAGINE??). It makes an absolute mess out of the paperwork and makes tracking anything impossible. I am actively notifying my mitigation company about all of these issues so they stop recommending this circus to future clients. Save yourself the headache, the administrative nightmare, and the property damage-- go with literally ANYONE else!

    JJ&S Environmental Services

    JJ&S Environmental Services

    (46 reviews)

    I don't recommend them they are taking my home on a mechanical lien because they cant turn in their…read moreW-9 now trying to take me to court amd let me tell you they didnt even finished their work are trying to get a full payment of $146,700 for a 1,1500 square foot home. be aware of this company and they work with sempriFi public adjuster and they acting in bad faith and keep harrasing me trying to intimidate me super be aware of them making a state complaint on them as well as semprifi public adjuster. it became a nightmare when they were working on my home. Now insurance is trying to pay them what they actually deserve for their service and Jj company haven't sent their w-9 be aware of this bad faith companies and public adjuster 9/16/2025

    so why is it not not perfect but what I think is wonderful is they have Ricardo Guzman working…read morefor them and he is very personable very human and at the same time very fair getting to the bottom of any issue with an open mind. Very willing to learn from my steps and anxious to correct and improve. Communication with the workers that came to my home was a little bit of a problem. I didn't feel completely comfortable with. Some of the process could've been done differently following protocol so that we did not have our job set back several days. The bottom line is that at least from Ricardo Guzman their representative in our was never less than pushy kept his word made everything right and that's rare and . As with anybody coming into your home, it's your home. You need to pay attention. Other than that I would say you would do well with this company. And Eddie, who is a gentleman they sit out to do cleaning was extremely friendly fast and pretty efficient. Overall, it seems like it's gonna turn out to be a good experience. it was just a in our . I forgot to mention at the very beginning. I spoke to a gentlemen named Victor, and after showing him another bid I had received. They not only met that bid at the same price they made special arrangements to start earlier like I needed. Couple things that happen caused us to retest, but there wasn't even any question complaint or argument that their company paid for the retest. They stand behind their work and that is such a rare quality in this day and age. Overall very polite, professional and wanting to do a good job to accommodate.

    San Diego Abatement Services

    San Diego Abatement Services

    (69 reviews)

    The job was done beyond excellent, Carlo was very thorough and completed the job within few hours…read more excellent costumer service overall. I will definitely recommend San Diego Abatement Services. Most importantly, let's support our local businesses.

    We recently moved in and just gotten our asbestos results and wanted to get to abatement ASAP…read more We had Marc who was extremely thorough and helped us understand the process. He was also very accessible as we were able to call and text him if we had any questions. There was an error on our invoice and he corrected it quickly. The abatement team came quickly and were able to remove drywall from our master bedroom, hallway, popcorn ceiling for 2 rooms, and guest bathroom. We were able to add on removal of old cabinets and a fan to ensure there was no asbestos left. Overall they did it very efficiently and safely which I appreciated. The one con I have to mention was when they removed the ceilings fan they misplaced some of the attachments needed to hook the ceiling fan up. We didn't move anything so when we went to assemble it the piece was missing and we needed to buy extra. A lot of the closets and screws they detached were also not organized so it's been difficult assembling our stuff again. They did the job fast and well but I would recommend they organize items they detached better. We still have a few spots to remove asbestos but would consider them again.

    American Response Team - damagerestoration - Updated July 2026

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