Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered mold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation. read more

The team at PFR has exactly what you're looking for, trustworthy, talented and professional services. That includes in every role, their movers that managed our packout and packback, Jose and Ian, to the project manager Terry, to the operations manager Riley and all the general contractors they are connected with will bring to your restoration project to an even better place prior to the damage. read more

I reached out on yelp to get multiple quotes, they reached out and scheduled me for an appointment. I gave them the address via yelp and on the phone when they scheduled me. today no one showed up. no one called. no one texted. no one messaged me on yelp where we had a message chain already. I had to call them and turns out they don't even service my area. read more

The crew at Pacific Flood have been great to work with - very responsive and have done an excellent job of doing the remedial work necessary after a major roof leak. read more

Great company to work with. We had a leak behind our refrigerator that flowed behind the wall under the cabinet in our bathroom. First they quoted the removal of drywall and rotting cabinet. They were able to remove the front of the cabinets and tore out the rest. Then they quoted the repair after we knew the extent of the damage. The drywall guy and the cabinet expert rebuilt everything as good as new. They did a fantastic texturing and painting. We are extremely happy with the whole job and highly recommend Pacific Flood. read more

Now that my service is done all the way through, I wanted to write an update! Ronnie and Rudy rebuilt my kitchen walls and cabinets, and both made sure I knew what was going on every step of the way. They were respectful of my space and time, and Terry who was handling the project scheduling made sure I was kept in the loop on any timeline changes or challenges. They were able to get me a super fair price on a cabinet that needed to be rebuilt, and if I ever need to do a project like this again I'd absolutely use their services in the future. read more

Pacific Flood came in when we had a leak in our ceiling from an upstairs toilet. Riley, Terry, Brandon, and the rest of their team were knowledgeable and quick to get me scheduled. Pacific Flood handled the demo, dry out, sanitizing, drywall, and paint repair. Good pricing and after all was said and done, you can't even tell that there was any damage in the first place. read more

Pacific flood was such a blessing to our family during a stressful time. The owner, Steve, was extremely responsive and supportive throughout the entire process. He kept me updated during the project and got the job done in the timeframe as promised. He also quoted us a very fair price which we appreciated as this was all out of pocket. I had contacted 3 different restoration companies and am so glad we chose Pacific Flood. I would 100% recommend them to anyone in need of restoration & and will definitely keep their contact for the future. read more

We experienced pretty extensive water damage from a water heater a few years ago and the crew at Pacific flood restoration did an amazing job getting our house back to perfection! So now when we had water damage this year from a roof leak we knew just who to call. The work that Rudy and Ronnie did is masterful and very impressive. Terry is very responsive and friendly and great at coordinating the schedule. We are very please once again! read more

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This company were referred by my friend to use. They didn't even bother to come to look at the restoration project. I send them a photo. When they found out it is NOT under insurance.. they NEVER called back. They just wanted money.. cause per my insurance they will more than the market price. As our issue was originally should have been covered but we just declined as it's a small project. Don't deal with this business. You want to work with business with integrity. read more

We had Pacific Flood out for a kitchen flood the end of '23. Terry did a fantastic job of coordinating the crews and at the end of the project, the company and their crews had done a great job! Thanks again to those involved-Terry, Riley, Rudy, Ronnie, Oscar, and the crew doing the counters. We love the result! read more

I came home one day and my house had wobbly floors. Called a contractor friend he said "flooding underneath the house. Call flood restoration asap". Panic set it. But luckily I had used Pacific Flood for my moms house when she had a recent flood. Pacific Flood showed up for me not only in a professional way, but they were compassionate about the (temporary) loss of my home! One minute I'm walking in the front door from work, less than an hour later they arrived and made an assessment. Insurance got me a new place to stay and we were in process of getting things back to normal. From assessment, packing, getting work done, communicating and advocating for me with my insurance company, to putting up with my emotional state from the event, to frequent drive bys to check on progress, then unpacking and clean up. They were simply The Best. The Best. Regular contractors don't have the experience to navigate the insurance companies that Professional Flood Specialists have. Pacific Flood has the expertise to get you through the process as smoothly as possible. I can't thank these guys enough. Their whole crew was professional. Showed up on time. Cleaned up when needed. And handled it ALL. Start to finish. All I had to do was pick out the new furnishings and ... wait. Thank you Pacific Flood. I e referred you to so many friends. And to any real estate client that has a need. You really made my house so beautiful. I'm very happy with my results. And of course very happy to be home! read more

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Owner Steve was great! He answered his phone, came within 30 minutes snd checked out the water leak. He did not sell us a bunch of stuff that wasn't needed. Gave us his advice and left My customer was reassured by his visit. Will definitely use this Company in the future. Relieved a lot of my stress! Thanks! Mary MsSparkyElectric. Encinitas read more

We were referred to Pacific Flood to help us recover from upstairs water damage resulting from a toilet feed hose break. The Owner, Steve, came by right away on a weekend and presented us with a restoration plan. His team acted quickly to minimize the damage by opening walls and ceilings and they brought in fans and dehumidifiers to dry things out. We believe this greatly reduced the overall repairs that otherwise might have been needed. The repair crew were outstanding - all of them, but we have to give a special shout out to Ronnie, who handled most of the drywall repairs and painting. He was meticulous and professional, and the results are better than if the damage never happened. The moving crew carefully packed everything away for storage in the container and then placed it all back where it belonged after the repairs were completed. We absolutely recommend Pacific Flood. read more

Brandon was very helpful in his recommendation of another company that could do swab-testing to identify mold on back on one piece of furniture. Thank you so much for your honesty! Highly recommend Pacific Flood Restoration Co.!! A+++ read more

They did a wonderful job addressing a refrigerator water leak that affected so much of my kitchen. And it was days before the sale of my condo was supposed to close! They handled the extensive mitigation and repairs and communication was always amazing, even answering my texts on weekends. Brandon in the initial staged was wonderful as was Terry who headed up the repairs. Rudy did a great job on repairing my poor cupboards. Plus they finished ahead of schedule! I would definitely recommend them! read more

Pacific Flood came in and double checked the insurance company's estimate, identified deficiencies and worked with my insurance company to obtain supplemental payment. They were pleasant and professional. From the construction manager Terry to the operations manager Riley. They answered all of my questions and kept the job moving. When we had to interrupt work as we left town they had no problem scheduling work around the interruption. The actual workers were very nice and efficient. You could tell that they were very exacting with their work product and wouldn't settle for less than perfect. They charged no more than what the Insurance company approved. I highly recommend Pacific Flood Restoration. read more

Patrick and Anthony just came by for an inspection and they were very friendly and helpful! They checked everywhere I asked them to for excess moisture that might be causing mold in the house. They were unable to find anything but explained it might have been residual moisture from the heavy rains this year, hopefully so! read more

Working with Pacific Flood was easy and far from stressful. Brandon kept me notified of all steps and his crew was awesome. They worked quickly and got things cleaned up so I could move to the next steps. Communication was top priority for me and they nailed it. I hope I don't have to use them again but would call them 100% if I had to! read more

Really prompt response and great quality work! Completed the job on time. Great communication. Would absolutely recommend

An upstairs bathroom leak resulted in removing the kitchen ceiling, part of the wall and some cabinets. Ronnie replaced the dry wall and then painted it. You could not see the seams where it was joined. Rudy made the cabinet frames and then attached the old doors and hardware. The microwave oven was challenging but he reinstalled it and everything matched up and fit. Both men covered and protected other parts of the kitchen and cleaned up before leaving for the evening. i would recommended this company. read more

Spoke to Steve Cox (owner) this morning and he came right out. He wasted no time to figure out exactly our problem. Severe humidity in our Master closet. For years I have pushed this problem off using crystals to suck up the excess moisture and very afraid to call out a flood company because I have had bad experiences with them in the past (Frequently rip you off when you are in a crisis). I now wish I would have called Steve with Pacific Flood Restoration 10 yrs back. He is honest, straight to the point & very knowledgeable. Next time we have a water leak he is the man we will call read more

Pacific Flood Restoration - Call Steve Cox - Damage Restoration Near Me

The best part of my roof leak was finding this company through my insurance. I never thought a mitigation company could carry such hospitality and excellence! There is clearly an anointing from God on this company to do great things and leave an impact on the community. The entire team came in a blessed our home with so much more than just getting rid of mold.. Thank you guys for coming In to our house, treating us like friends and carrying the weight of our unexpected water damage! As we had tons of people come in and out through insurance, there was something so special about this company and this team that we won't forget. The smiles, the kindness and even the love they showed to our 4 crazy dogs. This has been a wonderful experience and we are so blessed by you guys! Thank you to the owner for leading this team so well, it's easy to see how much they respect you because of the way they showed up and showed out ! Thank you Brandon for being so wonderful and God bless you guys ! read more

There isn't a better employee than Riley. My condo needs some work done and I needed the moisture in the walls checked before anything happened. I called Riley, he got somebody out there in less than an hour. He really went above and beyond to get somebody here so fast. Because of him the work was able to start on time. Hopefully I never need a flood company again but if I do I will make sure to call Pacific Flood Restoration because of Riley. read more

Great service!! With all the rain we had a wet ceiling fall in when the ducting filled with water. Got out and took care of the water and helped our tenant. read more

After our garage flooded, Pacific Flood came and removed our things in the garage and into a pod, demoed the garage, replaced all the drywall, and textured and painted the garage. Timely and professionally completed!!! Most of all, every team member was especially helpful, customer friendly and willing to go the extra mile. Really good folks. We highly recommend!!!! read more

Brandon and the rest of the team at pacific flood are beyond amazing. They are responsive, very knowledgeable and get the job done efficiently and properly. One of the best home vendors I have worked with in a very long time. read more

Pacific Flood really comes through when you're dealing with a stressful situation. Steve the owner and Terry who heads the renovation team are real pros and they hire the best -- Brandon and Anthony did the remediation quickly and competently and Ronnie handled the restoration with care and concern for making my place look great again. Thank you Pacific Flood ! read more

We contacted this company when my husband accidentally punctured our fire sprinkler pipe when drilling a hole to install a hook rack in a bedroom closet. This happened on Super Bowl Sunday just a few hours before kick off. We tried to control the water and finally found the main water switch. They responded super quickly and Thomas came to do the work to dry out the carpet and inside of the walls. He was so respectful, courteous and hard working. He provided updates as to what he was doing. He returned with Patrick on another day and the guys did a great job. This is a first time this sort of flooding happened to us but we would definitely call them again in time of any damage to our home. read more

I have used Pacific Flood Restoration on a few occasions over the last couple years and they have been great every single time. Brandon, Terry, Riley, and everyone I've worked with have been professional, knowledgeable, and kind. As you can imagine, having to call a flood restoration professional means you're likely dealing with a stressful situation. Pacific Flood Restoration has helped me with the immediate needs and restoration and also the longer term repairs and rebuild. They are well priced and I am lucky to have found them. I would recommend them to everyone. read more

Riley and Steve were absolutely incredible with getting our mold issue quickly resolved. They were very honest, quick to respond, and were very professional. Their work is high quality and their team is friendly and reliable. I would 100% recommend them!!! read more

We were referred to Pacific Flood Restoration to help with water damage in our kitchen due to a burst pipe above the ceiling. Our call was responded to by the owner, Steve, who came by the same afternoon. He accessed the extent of the damage and responded later that day with a proposal for damage mitigation. The next day his crew showed up and started work. As soon as the water damage mitigation was complete we were scheduled for the drywall, tape and paint repair. The restoration crew arrived and started work. The following afternoon they were complete with all repairs. Terry told us that we would be 100% satisfied with the results and he was right. From start to finish Pacific Flood Restoration did an outstanding job. Special shout outs to Steve, Riley, Terry, Brandon, Ronnie and Rudy for a job well done! read more

Brandon Dlougos, Project Manager with Pacific Flood went above and beyond in every respect re: my ceiling leak repair. He explained everything and performed the work professionally. He was friendly and reliable. He was on time to every appointment and kept in touch by phone with any additional updates. This is my first ever Yelp review but I was so impressed I felt it was necessary to put it it a written review. 5 stars. read more

Five Stars aren't enough to express how grateful I am for Pacific Flood Restoration! Our entire downstairs, over 3,000 square feet, flooded yesterday during the rain. At first, we were hesitant to bring anyone into the house because of the COVID-19 crisis, and we thought we could get the flooding under control ourselves. However, after four hours of pumping with our own sump-pump and pushing water with brooms and floor squeegees, we realized there was no way for us to keep up. I called Pacific Flood, was greeted by a very friendly and helpful representative who quickly got in touch with the owner, Steve. Steve and his crews were all on other jobs, but he got back to me immediately and made arrangements to be at the house within the hour. From the moment they arrived, we knew we had made the right decision to seek help. Steve and his crew immediately got to work. Their extraction machines were efficient at pumping water out of the house, but in addition to using their own equipment, they helped move furniture to higher ground and took up our brooms and floor squeegees to push water out the doors. Once they got all the water out, Steve helped us create a plan to manage the water that continued to seep in. He also left floor fans and dehumidifiers that would help us dry out. Steve and his crew were kind, hard-working, and efficient. They have continued to stay in-touch through the day, and we are grateful for their partnership in this disaster! By the way, the rain finally stopped seeping in at about 1am. The sun is out now, and the floors are drying! We are very hopeful that the rain doesn't come tomorrow, but if it does, we know we have a great plan in place! read more

Mike from Pacific Flood Restoration went ABOVE & BEYOND and exceeded our expectations with our repair. He was very professional, friendly, and did a wonderful job!! We are more than happy. Thank you Mike!!! read more

We had a flood in March 2022 and the remediation and repair was done by Pacific Flood. They we're on it the same day, did what they said they would do, on time, on estimate; and, these guys do something a lot of company's don't, these guys answer their phones. Then, OMG July 4th weekend we had a second flood when a pipe broke in the condo upstairs. We called Pacific Flood, holiday weekend, and they answered the phone. Once again they took care of our problem quickly and efficiently. You won't be sorry if you hire these guys. read more

Terry and Mike did a phenomenal job restoring my condo! Very satisfied with their exceptional work and going the extra mile to get the job done in a professional and timely manner. I would strongly recommend Pacific Flood Restoration. Art Arquilla Encinitas, CA read more

Riley was incredibly professional, kind, and efficient! He was very comforting and had the upmost integrity when working with me on my mold claim. He was prompt in responding and so patient with answering my questions. I highly recommend going with this wonderful company! Make sure you request Riley! read more

Our upstairs toilet broke and we were flooded with water downstairs. Pacific Flood came out promptly and got to work. Phillip was great with the demolition. And Rudy was incredible with putting our house back together. Their rate was in line with the work. One caveat. They will only give a demo estimate to begin and wait for the demo to give the repair estimate. The job was well done. read more

As an HOA manager I have worked with Pacific Flood for years and have found them to be the most trustworthy, affordable flood company out there. They are super responsive, friendly, professional and take time to explain everything to the homeowners and their quality of work is always impeccable. Steve, Riley, Terry, Brandon and all the staff are the best! I highly recommend! . read more