If you're reading this you're probably in a stressful situation with water damage and you are…read morelooking at many of the water damage restoration companies here on Yelp. Go ahead and stop looking around now, because Swift is the best. I had a failed wax ring from my upstairs toilet leak water into my downstairs kitchen, and I got 6 different quotes for mold remediation and restoration. Nate from Swift Restoration was one of the only ones to not exaggerate the scope of what needed to be fixed, which put my mind at ease. Marco, the technician who demoed the water damaged parts of my kitchen, was extremely professional and did an amazing job securing the work area, even making sure that my cat did not escape as he was going in and out of the front door. I have vintage cabinets and light fixtures that I wanted to keep intact if possible, and Marco was able to do this no problem. I ended up staying with Swift for the restoration part of the job, and they did incredible work. The cabinets and ceiling look better than ever and like nothing happened. They were able to work with my budget without compromising on quality. Shoutout to Victor for an incredible job, this man is a construction master and he finished the restoration job faster than we anticipated while still doing solid work. Ian, the company owner, was available through the whole process to answer any questions I had and make sure that I was happy with the results. That is a level of customer service that is rare nowadays and I am grateful to everyone at the Swift team for taking the stress and worry out of my water damage restoration problem.

Ian called me the same morning I requested services. I could immediately tell that he is genuine…read moreand trustworthy while we discussed my issue over the phone. Give Ian a call if you ever have mold issues!

Great quality, response time and fair pricing! Would highly recommend to anyone. Albert and Nathan…read moreare a great team and provide daily updates on the project.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

Absolutely amazing service. George cleaned the carpet in our movie theater room and exceeded my…read moreexpectations. He was on time, professional, thorough, and paid attention to every detail. He even moved heavy items to make sure nothing was missed. The carpet looks and smells so clean now. I couldn't be happier with the results and highly recommend him. Definitely one of the best cleaning services I've used!

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

I must say that Oliver is very courteous, truthful, and honest…read more A genuinely great plumber. I will definitely use him again. He sticks by his words and does a great job, while being respectful and friendly. I Highly recommend him.

From the owner: Hi there! My name is…read moreMission Bay Plumbing , and I’m a licensed plumber with years of hands-on experience helping families and businesses with everything from small leaks to full plumbing upgrades. Whether it’s a clogged drain, water heater issue, bathroom remodel, or a pipe emergency — I’ve got you covered with reliable, honest, and affordable plumbing services. I take pride in doing the job right the first time, with clean, respectful service and clear pricing — no surprises.

Had a pretty positive experience with this company. I called several places and they answered right…read moreaway and were very friendly and prompt in setting up appointments. The pricing was about what was expected....not the most affordable but not the most expensive either. They got started right away and completed the job in a reasonable time frame. I would recommend them if needing a reliable company that is rather timely and professional!

Their project manager and office person are very professional and easy to work with…read more After we started the project I decided to customize material and they were very helpful in rescheduling to accommodate the delivery times. Plus I added on extra projects around the house and they took care of everything. This company uses subcontractors. I love my new bathroom in North Park.

​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

I was not pleased at all. Eddie promised it would be simple they would work with my insurance…read morecompany. They removed the dehumidifiers and stated it was clean. After my contractor pulled up portions of the floor he found mold. My insurance company said they were charging for things that were inappropriate for a clean line water break they were charging for sewer water After it was all said and done I had to pay mighty dry over thousand dollars that my insurance company wouldn't pay as it was excessive. Don't use mighty dry unless you want to be taken to the cleaners!

I am a longtime satisfied customer of Emory Plumbing. This time did not disappoint. They came the…read moresame day that I called about a problem. The plumbers were polite, friendly and competent. And my problem was solved.

Called Emory Plumbing for our yearly water heater flush. Scheduling was easy and the guys got the…read morejob done as always ! I really appreciate their punctuality and professionalism . See u next year .

We recently had water damage and used this restoration company, honestly one of the best service…read moreexperiences we have had! The work was done by Moses cleanly and our space looks brand new again. Highly recommended to anyone dealing with an emergency situation.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

We had some water mitigation work done by Jakobsen. Alejandro, our project manager, was personable,…read morehelpful, and a pleasure to communicate with from the beginning. He made the process much smoother. Alejandro was always kind and polite. I appreciated that most of the time he returned text messages and phone calls in a timely manner. He did a great job guiding us through the process and was communicative and knowledgeable. He helped make a very stressful situation (thanks to our insurance company) feel manageable. Additionally, many thanks to Ty and Kim for all of the work they did in professionally communicating with the insurance company. Jakobsen's on-site workers were kind, professional and did solid work.

We noticed a mold spot in one of our bathrooms and contacted our supplementary insurance, who sent…read moreout a plumber. The plumber identified a leak in the shower pan and said it was a larger issue that needed to go through insurance. They recommended Jakobsen to assess and provide a quote. Our regular insurance also required a second estimate, which came back similar to Jakobsen's. Jakobsen told us they could complete the work more quickly, so we chose them. There was asbestos involved, which understandably extended the timeline--this part was not Jakobsen's fault, as asbestos treatment and insurance approvals are out of their control. Where things became difficult was communication and project management. Initially, we worked with Michael on mitigation. He was kind, but communication was inconsistent. The process was explained at a very high level, and as first-time homeowners who had never dealt with insurance or restoration work, we were left with a lot of unanswered questions--especially around materials. Our flooring, shower tile, and vanities all needed replacement, but there was no clear guidance on when or how selections would be made. Trying to be proactive, I selected tile and flooring samples early and physically provided them, along with emails and in-person explanations of where the materials could be purchased. Despite multiple follow-ups, I didn't receive clear responses. Mitigation eventually finished, but I was still repeatedly asking about next steps with materials and timelines, often without replies. Then we were assigned a second project manager for restoration. I reached out again, explained everything from the beginning, and asked the same questions. Unfortunately, communication became even worse. By late November--well past the original timeline--we still had no clear completion date, even though we were supposed to host Thanksgiving in our newly purchased home. After several unanswered emails and texts, I escalated by including a regional manager. Only then was there pressure to provide a timeline, though even then it remained vague. During this period, the communication felt dismissive and, at times, rude--which was frustrating as a paying customer. I manage staff myself, and the lack of professionalism stood out. Eventually, the project manager met us at our home. The tone of the conversation was noticeably different when speaking to my fiancé versus me, which was uncomfortable. I don't want to assume intent, but as a Latina woman, the interaction did not sit well. Transparency and respect should not depend on who is speaking. This was also the first time anyone mentioned that it would be easier if we purchased the materials ourselves. Had this been communicated earlier, we would have done so immediately and avoided weeks of delay. Once I finally had the information I needed (how much tile, vanity size, etc.), I was able to source discontinued flooring within minutes through a Yelp-recommended vendor and had it shipped cross-country within a week. Despite further delays, Jakobsen completed the job on Christmas Eve, which I genuinely appreciated since we were hosting Christmas Day. Having two functioning bathrooms again was a huge relief. I want to be clear: many of the on-site staff were kind, professional, and did solid work. This review is not about them. The core issue is project management and communication. Clients--especially first-time homeowners--need clear expectations, consistent follow-up, and aligned communication between managers. Jakobsen could be a much better company with improved customer service training, clearer processes, and better internal coordination. Unfortunately, based on our experience, I would not hire them again. I'm leaving this honest review in the hope that future customers are better supported and that Jakobsen takes the feedback seriously.