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    Simple Image Print

    5.0 (2 reviews)

    Services - Simple Image Print

    Copymaking services

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    12 years ago

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    11 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (230 reviews)

    North Valley

    Staff is very good. Thank you Alyssa for always being attentive and helpful in the print section…read more The parking here is a disaster, but never had an issue with outgoing packages.

    I've been here in this location years ago and I remember how employees here was so rude,…read moreunprofessional and doesn't care to help at all. Now after maybe 5 years I was hoping it improved and wow "NEVER" it stayed consistently rude and ignored customers with their needs. I was on the line and this young asian girl gosh the way she present herself and her rude tone to the customer infront of me. Are they trying to be bitches and just strait out mean? It also seems like they are comfortable talking to customers this way that you can tell they are comfortable with the way they handle rude customer service. When it was my turn to get a service. It was an older mean witch. I was going to return a package and she instructed me to go to one of those printer and send it to fedexprint email so when I get the code she said comeback to her and she will print the label. But anyway I am an old school and ask if she can help and she said..No thats your problem she said with a pure shock on my face. So I went to the printer and theres a nice customer next to me who help me from start to finished. He was so helpful and he printed the label. So I went back to the line and I showed the girl the label if she can taped it up. And this asian young girl gave me a lecture me feeling like a kid that I should just get the code and she will be the one to print. I told her sorry I was so confused and she went on bitching that next time I should do that. Can you imagine this people working here feels like customers need them and than them needing to have a good customer service for the business to thrive. I won't ever ever come here again! If anyone wanted to have a bad day then this is your place! People working here should be oriented of good customer service young and old. This place doesn't even deserve 1 star.

    Express Copy & More - Huge Banners

    Express Copy & More

    (67 reviews)

    Downtown

    Long Story Short: Personable and friendly service like the…read morekind you'll receive from Jandark cannot be copied (pun absolutely intended). If you have a print job, you'll feel great placing an order with Express Copy & More and knowing you're supporting a local business in San Jose. Long Story Longer: I'm a graphic designer and illustrator, and I was looking for a local business to make prints of my drawings/paintings for an upcoming craft fair. I had been working with a different printer, but their rates were expensive, and to be honest I wasn't satisfied with the thin paper they were using. I searched for printers on Yelp and found Express Copy & More, and I'm so happy I did! Fast forward about a year, and today I am a loyal customer. The owner, Jandark, is a lovely person all-around. She prints my work on acid-free, thick "cover" paper that is a huge step up in quality from the prints I was ordering from a different business. In terms of pricing, her rates are absolutely fair and affordable. Also, she's friendly and a joy to work with. It's a happy part of my day when I get to visit her, pick up my prints, chat a bit, and take home a piece of chocolate (or two, or three) from the bowl of candy on her desk. Jandark is literally your friendly neighborhood printer. She deserves our support!

    Best service. U cannot find these rates anywhere in Bay Area. Very professional and friendly staff…read more Highly recommend for any printing needs

    The UPS Store

    The UPS Store

    (76 reviews)

    North San Jose

    Terrible customer service coming from the older Asian lady. Denied my return on multiple occasions…read morewhen Amazon said no box no label needed. Ended up going to different UPS and they accepted the same package. They told us that a lot of customers experience the same terrible service from this location. IN RESPONSE TO THE OWNER Apparently you didn't check the cameras like you said you did because me and my gf were in the store returning the packages. Clearly you would have seen there were 2 of us. LOL

    I had a very upsetting experience at this UPS location today. The employee who assisted me, an…read moreAsian woman (I am also Asian), was extremely rude and raised her voice at me. I came in with very heavy packages and was clearly struggling to lift them just to show her the label. She did not offer any help and instead stood there watching me struggle. She then told me my box was not taped enough, even though it was already taped exactly how it arrived at my home. I never even opened the box because it contained very heavy chairs that I was planning on returning. If one small corner needed additional tape, that could have been easily addressed, but she was unwilling to offer any solution and denied my return. I also showed her another Amazon return, and she said it was the wrong label with a lot of attitude. I double-checked, and it was the correct label that clearly stated no box and no label were needed. Because of how dismissive and unhelpful she was, I ended up having to take the 100 lb box back home. It was physically difficult for me to even bring the package into the store, and the lack of basic courtesy made the experience humiliating and stressful. I have never had an experience like this at any UPS before. Due to how I was treated, I left without completing any of my returns. This was extremely disappointing customer service, and the way this situation was handled was unprofessional. - update I want to clarify a few things because I was disappointed with the response from this business. I did not refuse help. She never offered help in the first place. She also never offered any options for tape or any solution. She simply kept saying the box was not taped enough with a rude and dismissive tone while watching me struggle with a very heavy package. At that point I gave the same energy back that I was being given. I think most people would react when they are spoken to rudely, denied service, and not offered any assistance at all. For additional context, I took this exact same sealed package to another UPS location the next day and they accepted it with no problem and even helped me. This clearly shows the issue was not the package but how this location handled the situation. The box was sealed exactly as it arrived from the vendor. Being spoken to rudely and having staff stand by while I struggled was my experience and that experience is valid. The way this business responds to customers is unprofessional and only reinforces my original review.

    Simple Image Print - copyshops - Updated May 2026

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