I went to FedEx store#0342 to get photos taken for a legal document that had very specific (and…read morenon-standard) requirements. While two employees told me they couldn't help, Roni Phillips stepped up and went above and beyond. She really took the time to figure it out, used her own initiative (even did some quick math!) to make sure I got exactly the right size photos I needed. Many others had just refused, but Roni didn't give up -- she found a way to make it work. As a business owner myself and a former store manager, I'd like the manager here to take note: while many employees do only the bare minimum, Roni went the extra mile and truly deserves recognition. Thank you Roni! For helping me twice! God bless you!

Staff is very good. Thank you Alyssa for always being attentive and helpful in the print section…read more The parking here is a disaster, but never had an issue with outgoing packages.

UPS is simply better than the USPS in every way! Service ,…read moresmile Efficiency The only thing that the post office has on this company is the receipts have the name of the person you sent your package too.

A store in the Bay Area where the employees actually greets you. That alone deserves the 5 star…read more Easy scan and drop machine at the door. Packages have never gone missing (knock on wood). Thank you!

Great customer service! The staff members who helped me were very helpful and answered all my…read morequestions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes.

MARI, on Tasman Dr is AMAZING I went on a Saturday…read moreafternoon to drop off 11 boxes from Amazon. I was already overwhelmed by having 3 kids with me that day BUT Mari was so energetic , positive, with a smile, and super fast at printing labels for me, giving me a quote, and packing everything up while she had a line out the door. She was super welcoming towards everyone , acknowledge every customer and handling it like a pro, the line was gone within 5 minutes. She is truely a gem and you can tell she is a hard worker and very knowledgeable. I almost never post reviews but had to for Mari..

Amazing service when you need something done they will get it done quick and seamless! They do a…read moregreat high quality job

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

I really want to rely on this location for my professional and creative projects, but after…read moremultiple attempts, the inconsistency has become impossible to ignore. For a "pro-level" printing hub, the experience consistently falls short of the mark. Here are the primary pain points that continue to stall my workflow: * Knowledge Gaps & Technical Friction: There is a significant disparity in the expertise of the staff. When you are paying for professional print services, you expect the team to understand paper weights, bleed margins, and finish types. Unfortunately, I often find myself explaining the basics of my own file requirements to staff who seem unfamiliar with their own equipment's capabilities. * Online Order Discrepancies: The online ordering system allows you to select specific dimensions and finishing options, yet these instructions are frequently ignored. Most recently, I requested a custom cut for a project--a service clearly offered and paid for online--only to be told at pickup that they "don't do that here" or "the machine is down." It defeats the purpose of "Store Pickup" if the project isn't actually ready to the requested specifications. * Operational Silos: The biggest hurdle is the lack of cross-training. If the dedicated print associate is on a break or off-shift, the rest of the floor staff is either unable or unwilling to assist. I've stood at an empty counter while multiple employees walked by, only to be told that no one else has the login or the training to simply hand over a completed order or check a status. The Bottom Line: If you have a simple, standard-sized document to print, you might be fine. But for anything involving custom dimensions, professional finishing, or a tight deadline, the lack of accountability and technical skill makes this location a gamble. Until they invest in better staff training and bridge the gap between their online promises and in-store execution, I'll be taking my business to a dedicated local print shop.

Staples- first off Ty for adding Amazon returns to your stores…read more Second whoever is the manager, please give Sean a big raise. I normally don't review employees but he really went above and beyond. There were multiple people in line from purchasing. Amazon returns and passport pictures. He was able to keep everyone calm, was soooooo efficient and got to everyone in a timely manner. Give him that well deserved raise!

I've always loved this locations quick customer service…read more My visit on 9/24/25: ----LOCATION---- - Located in a plaza that has a Safeway, 24/7 CVS, Wells Fargo and small restaurants. - Located to the left of Wells Fargo - Lately there has been mentally ill/homeless people loitering and walking around the parking lot. BE MINDFUL OF YOUR SURROUNDINGS. I've witness a person verbally attacking a person minding their own business walking by them. - Plenty of parking but may need to park far due to Safeway's busy hours. ----CUSTOMER SERVICE---- - There were a few people a head of me in line, a worker was helping a customer with the copy machine and while that was going on... he helped me with a package that I needed scanned to be dropped off. - He was very kind and helpful to all the customers presently there - Another worker was helping a customer out with his mail ----COST/VALUE---- - I don't have anything to say regarding the cost of sending items/printing because every time I use UPS services, it's to ship out pre-paid labels that I did not purchase. ----REASONS FOR MY 5 STARS---- - The customer service that they have provided with Kindness & efficiency

Never had a bad experience with the staff or with my returns. Location is super convenient when…read moreit's partnered to take in Amazon returns. FYI - Parking can get packed right in front when the plaza is busy. But there should be plenty of other spots to choose from with a short walk.

China was incredibly helpful! She went above and beyond to help me with my deadline. I tried big…read morecompanies like staples fedex etc but they were not accommodating at all, didn't want to assist with submitting my order or even advise on which paper would suit my project best. China not only rushed my order so that I can meet my deadline but she personally handled it herself to ensure it met and exceeded my expectations! I'm not familiar with design software and got very frustrated trying to figure it out in order to submit for printing with signature print services. She was very patient with me and eventually offered to assist me with this process as she understood how important it is to me. I did not expect that at all and assumed it would come with a steep fee but I was desperate and gratefully left it to her expertise. SHE DID IT AT NO EXTRA COST!!! Plus the final price for everything was very fair compared to the other vendors I checked with first. I will be doing all my printing projects here from now on. Thank you guys again at signature print services and again to China for all your help!

Peter and China are the best! They're friendly, transparent, responsive, and punctual. Always a…read morepleasure to work with and the print quality is great. I've ordered multiple retractable banners and provided my own designs. All of them look stunning. These banners are larger prints (roughly 30 in x 80 in), but there's never been any pixelation or anything else I'd consider a blemish. I would definitely return for other printing needs! Can't recommend Signature Print Services enough.

Usman and his team were incredibly responsive and helpful from the start. We had vinyl window…read moregraphics printed and installed at our Fremont location, and the final result looked fantastic. Highly recommend Silicon Valley Graphics--we will definitely work with them again on our next project.

The owner was very polite. Great service. I got good print of my resume. Very affordable as well!read more