Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

For my residential remodeling project, I needed to update my 15-year-old fire sprinkler system and…read moreget a fire permit. I found Friendly Fire via Yelp's "Request a Quote". After talking to several vendors, I found Benito experienced, easy to work with, and reasonably priced. He knew the permit process very well. Throughout the process, he suggested ways for me to save money. His technician had 30 years of experience and was able to convince the city staff to make the process shorter. I highly recommend the team to anyone who needs a fire permit.

This company is a mess. They are 5 weeks behind on this job. They send different foremans out every…read moreweek or so which puts the even more behind because no one ever knows what is going on. The 3rd foreman that we had got the mess straightened out and got the job rolling and then they pulled hi. For another job. Work is stalled again with no end in site. I have spoken to others who have hired RCM for their fire protection anf I have gotten the same story from all of them. I do not recommend RCM. Great Foremen, awful Superintendents. The superintendent Glenn is am absolute joke. Save money by hiring a different company even if their bid is higher. I'm losing money hourly because of RCM.

From the owner: Full service fire protection company in California that specializes in design, installation,…read moreservice and maintenance of fire suppression systems.

Fabulous! We had a leaking sprinkler. Brad asked I send a photo after which he informed me my…read moresprinklers had been recalled some years back (I had known that, but just ignored the recall). Anyway, he offered to replace all my sprinklers on top of replacing the leaking one. His crews work was fantastic!!! They were the best people you could interact with and very professional. I detected a leak from one of their sprinklers about a week later and they came over immediately and fixed it. About a month later I discovered a leak, and again called them around 5pm I think (I live in the Bay Area), and by 7pm!!! their technician "James", was at our home working on the problem. He discovered it was not a sprinkler problem, rather I had a leaking roof. He was right and the roof company has fixed that problem. Follow up service at 7pm driving from Modesto to the Bay Area!!! Incredible service and greatest follow up!

Highly recommend this company. We had our sprinklers in our home replaced by them. They were on…read moretime, extremely professional and left no mess behind! I can't recommend them enough! Thank you for doing such a great job!

Working with Jason, Ed and the whole crew has been seamless! The crew is efficient, knowledgeable,…read morefriendly and professional. All of the work needed on my property has been completed in a timely manner. I appreciate how responsive the team is and they are very communicative with the process, next steps, what is needed to complete the work, etc. All of the work completed has been top-notch with the highest quality possible. The rates are so competitive and provide the best value. I look forward to working with the SI team for all future projects when it comes to covering all things fire/life safety.

From the owner: Monitoring / Inspections / Service / Design / Install…read more Fire Life Safety * Surveillance * Access Control * Fire Extinguisher * ERRC/DAS * 2-Way Area Refuge Networking * Audio/Video * Emergency & Exit Lighting Simplified Integrations is committed to simplifying all processes to provide the best service possible for our customers. Our experienced and highly skilled professionals will design and implement systems based upon your current and future needs. We take pride in every aspect of a project to ensure you benefit from the quality, reliability, and value you deserve.

My final step was passing a fire inspection before opening my cafe the following weekend. I had to…read moremodify my sprinklers to be dropped below my new ceiling height and the work had to be performed by a contractor with a C16 Fire Protection licensed contractor. Thankfully I found William and his foreman Chris at Williams Fire Protection. He provided an honest quote same day. He provided the necessary designs and submitted over the counter in person with me to help accelerate the approvals. Then his foreman Chris came out immediately after design approval to finish the job in less than a day. I would highly recommend Williams Fire Protection if you find yourself needing C16 Fire Protection licensed contractors.

I contracted Williams Fire Protection to replace the fire sprinkler heads in my restaurant. The…read moreservice was very professional and on time. The communication was effective and quick. The quality was exceptional. Daryl was an expert. The cost was very reasonable. I planed to hire him for another project very soon. Highly recommended.

Amazing team. They came when they said they will. Produced all the required papers work for the…read morecity. Designed a budget friendly system and deployed it. FYI passed inspection on first try :)

If you are looking for a reliable and professional company look no further. They are awesome to…read morework with and they are able to provide service quickly. I always receive outstanding customer service and will continue to use them as my provider for fire protection

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

Great service with great price! I contacted them to service my 2 existing fire extinguishers. The…read moreservice guy arrived on time, and he told me I might not need 2 extinguishers for my shop. The transaction was very quick and smooth. Thank you!

After purchasing my first commercial property I was promptly informed that I needed a thorough fire…read morecode compliance inspection, including auditing all the fire extinguishing equipment and fire suppression systems. A friend recommended Liberty Fire Protection and I was blown away by the professionalism and thorough knowledge of Joe and his friendly staff. I received a detailed report of the inspection results. Since there were a few fire code violations, Liberty Fire Protection was able to make the necessary repairs, retrofits and installations and we were code compliant once again! And Liberty will do my regular inspections going forward, all for less than the other bids I received. Every property owner should schedule and conduct inspections having their commercial fire suppression systems equipment regularly maintained by a licensed professional fire protection service like Liberty Fire Protection.

From the owner: At Liberty Fire Protection, we are dedicated to safeguarding lives and properties across Northern…read moreand Central California. As experts in fire and life safety systems, we specialize in the monitoring, inspection, testing, and maintenance of comprehensive fire alarm and fire sprinkler systems. With full licensing and a commitment to excellence, we offer free inspection quotes with competitive pricing to ensure our clients receive the best value for their safety needs. Our services extend beyond regular business hours, with 24-hour emergency service available to guarantee our clients' safety at all times. Trust Liberty Fire Protection for reliable, professional service that prioritizes your safety and peace of mind!

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).