It was a very prompt work. They arrived even before promised time and knew exactly what was…read morerequired to fix fire sprinkler end point.

Big remodeling project of the house in Foster City. All very old heads had to be replaced with a…read morenew ones. Some heads locations had to be relocated. Leon and Omar and the rest of the team did fantastic work! Very responsive and all on time! Very reasonably priced! When things needed to be corrected they were happy and quick to come back and correct! Totally recommend. Good luck with your projects and with these guys you will be in good hands!

Great company to work with. Prompt, courteous, reasonable…read moreservice! We will definitely use them again.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

**FIRESHIELD was outstanding from start to finish.** I started a Yelp project on Friday night to…read moreget my fire extinguishers recharged for both my business and my home, and I honestly wasn't expecting a response until Monday. To my surprise, Aaron from FIRESHIELD replied almost immediately. By Saturday at noon, the job was already done. Two of my extinguishers were too old to be recharged, so they replaced them, cleaned up the installation, and confirmed that everything is now in compliance. The service was incredibly fast, and their communication was excellent throughout the entire process. I highly recommend FIRESHIELD for both business and home service. They got the job done quickly and professionally, and I'm very grateful to Aaron for making the process so easy. Thank you!

Outstanding communication and service! I am a mobile food vendor and needed my fire extinguishers…read morecertified asap, so I had contacted FIRESHIELD thru Yelp requesting a quote on a Tuesday evening and got immediate responses from Aaron (who I assume is the owner), and a technician was able to come to me first thing at 9 am the following day for certification. Service was on time, fast & the technician Tyler was super friendly and had lots of information about when to replace my Class K when the time comes. Communication, promptness, affordability, convenience... 10/10 for everything! Overall, I'll definitely be calling these guys for my yearly certifications from now on, and will refer to my vendor colleagues as needed! Thank you FIRESHIELD!

We were very happy with the service quality and customer service. We will definitely use again.read more

TLC power washing & Hood Cleaning is amazing. I was needed my hood cleaning and I went to yelp's…read morefor helped. I requested a quote from yelp in no times Jose was responding back to me and asked me to send a few pictures of my hood. He gave me a quote and setup the service date. Jose and his crew showed up at my restaurant on Monday afternoon. We met and I showed Jose what exactly needed to be done. Jose! Sent me a text message 3 hours later and said they almost finished. When I showed up at my restaurant and saw the hood I was almost flipped out of how they did it. They cleaned my hood from all the way to the fan and cleaned all the grease out from the duct. My hood is looking like new again. Jose shows me the video of the job what they did. I am very happy with the job they done. I highly recommend to anyone who is looking for hood cleaning. TLC is the is the one for you. Thank you Jose and your crew again. I already showed your work done to my restaurant neighbor and they said they will use your company next time they need the hood service. Nice jobs Jose.

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

Great service! My fire sprinkler was leaking and fortify fire was able to assist timely. His…read moreteam did a good job and completing the repair. Their price was reasonable and fair.

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.