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    Firemex Solutions

    3.5 (8 reviews)
    Open 7:30 am - 4:30 pm

    Request a quote

    Response time

    30 minutes

    Response rate

    100%

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    Recommended Reviews - Firemex Solutions

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    3 months ago

    They were very helpful getting through city BS. They're a nice bunch over there and they're work is impeccable.

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    7 months ago

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    Oscar L.

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    9 months ago

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    2 years ago

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    Oscar L.

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    1 year ago

    I asked for a bid on our 5 year certifications, but never heard from them again. Tried to remind them once, but still nothing.

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    2 years ago

    Great customer service and fast response to my uncles apartment building. Would use them again

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    2 years ago

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    6 years ago

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    Ask the Community - Firemex Solutions

    Aura Fire Safety - Expert Fire Sprinkler and Fire Alarm service in SF Bay Area

    Aura Fire Safety

    (62 reviews)

    Russian Hill, Fisherman's Wharf

    I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

    Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

    Central Fire Protection & Services - CENTRAL FIRE SERVICES

    Central Fire Protection & Services

    (81 reviews)

    North San Jose

    Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

    I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

    Friendly Fire Systems

    Friendly Fire Systems

    (11 reviews)

    Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

    For my residential remodeling project, I needed to update my 15-year-old fire sprinkler system and…read moreget a fire permit. I found Friendly Fire via Yelp's "Request a Quote". After talking to several vendors, I found Benito experienced, easy to work with, and reasonably priced. He knew the permit process very well. Throughout the process, he suggested ways for me to save money. His technician had 30 years of experience and was able to convince the city staff to make the process shorter. I highly recommend the team to anyone who needs a fire permit.

    Firemex Solutions - fireprotection - Updated May 2026

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