We had a great experience working with Aura Fire Safety on the installation of a City of Oakland…read moreFire Department-mandated fire alarm system at our property. Bryan and the Aura Fire Safety team were professional, responsive, and efficient throughout the entire project. They helped us get the work completed quickly and made the process as smooth as possible. We especially appreciated their flexibility and understanding when coordinating the work around our tenants and minimizing disruption. Thank you to Bryan and the entire Aura Fire Safety team for your excellent service and assistance in successfully completing this project. We would gladly recommend Aura Fire Safety to anyone in need of fire alarm or fire safety services!

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Tim was great! We needed a fire sprinkler repair on our back patio, and he scheduled quickly and…read moregot the job done without any issues. Very helpful and pleasant to work with - thanks Tim!!

Tim is responsive & knowledgeable; glad we hired him for our home fire sprinkler project! He's…read morehelping us navigate the design to permits & installation. He's a pleasure to work with & looking forward to the final product! Thanks Tim!

**FIRESHIELD was outstanding from start to finish.** I started a Yelp project on Friday night to…read moreget my fire extinguishers recharged for both my business and my home, and I honestly wasn't expecting a response until Monday. To my surprise, Aaron from FIRESHIELD replied almost immediately. By Saturday at noon, the job was already done. Two of my extinguishers were too old to be recharged, so they replaced them, cleaned up the installation, and confirmed that everything is now in compliance. The service was incredibly fast, and their communication was excellent throughout the entire process. I highly recommend FIRESHIELD for both business and home service. They got the job done quickly and professionally, and I'm very grateful to Aaron for making the process so easy. Thank you!

Outstanding communication and service! I am a mobile food vendor and needed my fire extinguishers…read morecertified asap, so I had contacted FIRESHIELD thru Yelp requesting a quote on a Tuesday evening and got immediate responses from Aaron (who I assume is the owner), and a technician was able to come to me first thing at 9 am the following day for certification. Service was on time, fast & the technician Tyler was super friendly and had lots of information about when to replace my Class K when the time comes. Communication, promptness, affordability, convenience... 10/10 for everything! Overall, I'll definitely be calling these guys for my yearly certifications from now on, and will refer to my vendor colleagues as needed! Thank you FIRESHIELD!

It was a very prompt work. They arrived even before promised time and knew exactly what was…read morerequired to fix fire sprinkler end point.

I am so grateful and lucky I chose this company to repair my leaking fire sprinkler system. I…read morecalled in at 8:30 AM. They (Leon) picked up immediately. After I showed him pictures and videos of the damage, he promptly scheduled to come over at noon to start the repair. He understood the urgency, since I had to turn off the water to prevent further damage. He arrived on time and as promised! I could not believe it! In my experience, they usually say they'll come over in a span of 4 to 5 hours, only to arrive in the last hour. But not this company. No waiting and wondering for hours about when they'll arrive! I thought the repair was not simple since it involved replacing a meter valve and a couple of pipe fittings. But he finished it in less than an hour. I thought the work done was excellent. From the time I called in until he finished the repair, it only took 4 hours. I've never seen such a fast response, punctuality, quality of service like this company. It's amazing. Thank you!

Highly recommended quality service friendliness response time completion at estimated price…read morecleanliness when work is completed and leaving

Guys came out same day and fixed broken sprinkler for reasonable price…read more Much appreciated and thank you.

Mike Diaz Very…read moreimpressed with Bay Area Fire Protection Prompt Professional Mechanical installation of fire sprinkler systems design, engineering for commercial/residential projects leaving a nice clean jobsite

Bay Area Fire Protection was very fast to respond and was able to come out the next for a last…read moreminute fire extinguisher inspection. Their service call was on time and quick.

As a fire protection, specialist myself in the business of service and certifying fire…read moreextinguishers only, I have recommended Gregory several times. My customers have reported back to me that he is responsive, thorough, and a pleasant fellow to deal with.

Solved leak fast to sprinkler head. Friendly and easy to work with. Ok forward to using them for…read morefuture if ever need.

Kyle was on time, friendly, communicative, and efficient. We felt that the pricing for a 5 year…read morefire sprinkler inspection was reasonable and the customer service was friendly. Def recommend.

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!